Grand Mercure Petra

Gezinsvriendelijk Ecogecertificeerd

Dear 776simonettap, Thank you so much for taking the time to share your wonderful review of our hotel following your recent visit to Jordan. We are thrilled to read your kind words and hear about your fantastic experience with us. It's heartwarming to know that your stay at our hotel was a highlight of your trip. Our team takes great pride in providing our guests with top-notch service and ensuring that their stay is both comfortable and memorable. We're delighted that you found our location spectacular and appreciated the thorough cleaning throughout your stay. We understand the importance of cleanliness, especially when traveling, and we're pleased to have met your expectations in this regard. Our kitchen team will be pleased to know that you enjoyed our breakfasts and dinners. We aim to offer a diverse and delicious culinary experience to our guests, and it's wonderful to hear that you found them amazing. We will be sure to pass along your kind words to Ahmad Q, who left you with a warm smile. We believe that the personal touch and genuine care of our staff make all the difference in our guests' experiences. Lastly, we are grateful for your appreciation of the craftsman and his beautiful creations. Supporting local talent and artisans is something we hold dear, and it's gratifying to hear that you found them kind and skilled. Once again, thank you for your fantastic review. We hope to welcome you back to our hotel in the future and provide you with another incredible stay. Safe travels! Warm regards, Abedrabo Twaissi Cluster General Manager

Dear hansulrichw2014, It's wonderful to hear that you had such an exceptional experience at a hotel after 50 years of traveling! Your positive feedback about the staff's friendliness and attentiveness is a great testament to their dedication to providing outstanding service. It's always valuable to share your positive experiences with others to help them make informed decisions when choosing a place to stay. Thank you for sharing your review, and I hope you continue to enjoy memorable hotel stays in your future travels. Regards, Abedrabo Twaissi Cluster General Manager

Dear Robin , Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a "super nice stay" with us and that our staff left such a positive impression on you. Our team takes great pride in providing exceptional service to all our guests, and it's heartwarming to know that from our bartender to our front desk staff, everyone went above and beyond to ensure your stay was perfect. Your kind words serve as a tremendous source of motivation for all of us. We truly believe that the key to a memorable stay is the warmth and hospitality of our team, and your comments reaffirm our commitment to delivering top-notch service to each and every guest. It was our pleasure to have you as our guest, and we hope to welcome you back in the near future for another fantastic experience. Once again, thank you for choosing to stay with us and for your generous compliments. We look forward to having the opportunity to serve you again soon. Warm regards, Abedrabo Twaissi Cluster General Manager Beste Robin, Hartelijk dank voor de tijd die je hebt genomen om je geweldige feedback met ons te delen! We zijn verheugd te horen dat je een "super fijn verblijf" bij ons hebt gehad en dat ons personeel zo'n positieve indruk op je heeft achtergelaten. Ons team is er trots op uitzonderlijke service te bieden aan al onze gasten, en het is hartverwarmend om te weten dat iedereen, van onze barman tot onze balie medewerkers, alles uit de kast heeft gehaald om ervoor te zorgen dat je verblijf perfect was. Jouw vriendelijke woorden dienen als een enorme bron van motivatie voor ons allemaal. Wij geloven oprecht dat de sleutel tot een gedenkwaardig verblijf ligt in de warmte en gastvrijheid van ons team, en jouw opmerkingen bevestigen onze toewijding om topdienst te leveren aan elke gast. Het was ons een genoegen om jou als onze gast te hebben, en we hopen je binnenkort weer te mogen verwelkomen voor een andere fantastische ervaring. Nogmaals bedankt voor het kiezen om bij ons te verblijven en voor je gulle complimenten. We kijken ernaar uit om je binnenkort weer van dienst te mogen zijn. Met vriendelijke groet, Abedrabo Twaissi Cluster General Manager

Dear Aidan, Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay at our hotel and that you found our location, staff, and facilities to your satisfaction. Our team takes great pride in providing a warm and welcoming environment for our guests, and it's heartening to know that you found them friendly and helpful. We understand that a day of exploring Petra can be quite an adventure, and we're glad we could offer you a relaxing haven to unwind. Our proximity to both the main and back entrances of Petra is indeed a convenience that many of our guests appreciate. We strive to make our accommodations clean and comfortable, and your kind words about the cleanliness and luxury are truly appreciated. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If you ever plan another visit to Petra, please don't hesitate to reach out to us. We'd be thrilled to host you once more. Warm regards, Abedrabo Twaissi Cluster General Manager Beste Aidan, Hartelijk dank dat u de tijd heeft genomen om uw feedback met ons te delen! We zijn blij om te horen dat u genoten heeft van uw verblijf in ons hotel en dat u onze locatie, het personeel en de faciliteiten naar tevredenheid heeft gevonden. Ons team is er trots op dat het onze gasten een warme en gastvrije omgeving biedt, en het is bemoedigend om te weten dat u ze vriendelijk en behulpzaam vond. We begrijpen dat een dagje Petra verkennen een behoorlijk avontuur kan zijn, en we zijn blij dat we je een ontspannen toevluchtsoord kunnen bieden om tot rust te komen. Onze nabijheid tot zowel de hoofd- als de achteringang van Petra is inderdaad een gemak dat veel van onze gasten op prijs stellen. Wij streven ernaar om onze accommodaties schoon en comfortabel te maken, en uw vriendelijke woorden over de netheid en luxe worden zeer op prijs gesteld. Nogmaals bedankt dat u ervoor heeft gekozen om bij ons te blijven, en we hopen u in de toekomst weer te mogen verwelkomen. Als u ooit nog een bezoek aan Petra plant, aarzel dan niet om contact met ons op te nemen. We zouden het geweldig vinden om u nog een keer te mogen verwelkomen. Hartelijke groeten, Abedrabo Twaissi Clusterdirecteur algemeen

Dear Fleur B., Thank you for sharing your feedback on your recent holiday experience among us, our main goal being is to ensure that we keep on delivering unforgettable holiday experiences to our guests. We are glad that the room you stayed in, and the services provided by the staff during your stay was up to your expectation. Moreover, we're doing our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior noises, sometimes it is impossible to guarantee this as there are some traffic noises, barking dogs that may be heard from the local municipality services, especially on our lowest road facing floors. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us, and we truly hope to have the opportunity to welcome you back on your next visit to Petra. Best regards, Abedrabo Twaissi Cluster General Manager