Mövenpick Marrakech

Dear Mr. Nicola , In Movenpick Marrakech we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. The access to our Wifi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Guest Relation Team

Dear Madam, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations. We are delighted to read that you enjoyed your experience at Spa Ô de Rose and that our team of professional therapists on site lived up to your expectations. We will be sure to congratulate them on your behalf for their contribution to your well-being during your visit with us Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Douaa CHAKIR Guest Relation Supervisor

Dear Sir, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Movenpick . It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. we are really sorry that we could not offer you an upgrade, but next time time we will do our best . Once more we thank you for sharing your great experience with us and look forward to serving you again soon. Best regards, Douaa CHAKIR Guest Relation Supervisor

Dear Madam, Sir, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Once more we thank you for sharing your great experience with us and look forward to serving you again soon. Best regards, Douaa CHAKIR Guest Relation Supervisor

Signor V., Grazie per la Sua recensione sul Suo soggiorno presso il nostro hotel Movenpick Marrakech, siamo felici di leggere che siamo stati capaci di rendere il Suo soggiorno gradevole dall'inizio alla fine. La ringraziamo per la Sua magnifica descrizione della stanza che Le abbiamo assegnato per il Suo soggiorno perché il nostro obiettivo principale è quello di garantire stanze impecabili, spaziose ed attraenti, siamo quindi felici di leggere che ha potuto apprezzare la Sua. Inoltre, Siamo lieti di leggere che ha potuto apprezzare il caloroso benvenuto al Suo arrivo e la qualità del servizio durante il Suo soggiorno, non mancheremo di trasmettere i Suoi complimenti all'insieme del nostro personale di reception sapendo che sarà una grande soddisfazione per tutti. Per finire siamo felici di leggere che ha potuta apprezzare il lavoro dei nostri Chefs perché ci sforziamo di soddisfare le aspettative culinarie dei nostri clienti garantendo deliziosi piatti locali ed internazionali ad ogni pasto. Grazie ancora per la Sua generosa recensione, è stato per noi un piacere averLa come opsite e speriamo di avere l'opportunità de accoglierLa nuovamente prossimamente. Salutti cordiali, Nada ZOUHAIR PA to GM and Guest Experience Manager