Mövenpick Hotel And Convention Centre Klia 5 星

客户意见评级 (ALL 评级) 4.5/5 2,488 评论

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Mövenpick Hotel And Convention Centre Klia - Image 1
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Mövenpick Hotel And Convention Centre Klia - Image 4
Kompleks TH Sepang, Jalan Masjid KLIA, Sepang, 64000 Selangor Darul Ehsan, 马来西亚

描述

酒店其他优惠

  • Convenient daily airport transfers and pre-bookable shuttle service are available.

  • Muslim-friendly hotel serving delectable non-alcoholic food and beverages.

  • Kids' club and outdoor play area

  • Choice of family and female swimming pool for guests

  • Close to Kuala Lumpur International Airport KLIA1 and KLIA2 terminals

我们的客房

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酒店位置

Mövenpick Hotel And Convention Centre Klia

Kompleks TH Sepang, Jalan Masjid KLIA, Sepang
64000 Selangor Darul Ehsan
马来西亚

GPS:2.78842, 101.678655

电话
传真 +60 3-8661 8600

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  2,488 评论

TripAdvisor 评级  3.6/5  263 评论

客户意见评级 5.0/5

Junxi C. 家庭住宿 - 所有已确认评论

入住体验很好

尊敬的陈俊熙女士： 感谢您对入住吉隆坡国际机场瑞享酒店及会议中心的精彩评价。我们很高兴得知您在我们酒店度过了愉快的时光，并对我们提供的设施和服务感到满意。您对我们设施的赞扬鼓励我们继续努力，为您提供更优质的服务。 我们深知反馈对我们发展至关重要，非常感谢您抽出宝贵时间分享您的入住体验。您的每一条评论都有助于我们改进运营，确保每位宾客都能感受到宾至如归的温暖和重视。 我们衷心感谢您的支持，并期待在不久的将来再次为您服务！ 此致， Sangar Gopal @ Shawne 忠诚度经理 吉隆坡国际机场瑞享酒店及会议中心

Best thing about this hotel is its proximity to the airport.

Tripadvisor 评级 3.0/5

Fifidog1 经 TripAdvisor 认证的评论

The best thing about this hotel is its proximity to the airport. If you just arrived in KL and cannot face the commute to the city, or you are leaving KL and do not dare be late to the airport, then this hotel may be for you. It is a 10 mins ride to the airport. Location-wise, there is not much in terms of attractions around it. The building is interesting but I felt it was a bit cavernous. At the time of my visit, it felt deserted as well. The rooms are clean. The beds are good. The shower is OK. The TV channels are very limited and there does not seem to be options for streaming or casting. It is very quiet though. The staff are friendly enough. I had the buffet dinner. Average in quality and taste. I had the breakfast buffet which was also very average. In case you were wondering, no, there was no Movenpick ice cream at dinner.

Stay at Movenpick

Tripadvisor 评级 4.0/5

MdJoe1984 经 TripAdvisor 认证的评论

Upon early arrival, was able to utilize the business room, thus does not feel unwelcome. The rooms were nicely spaced out The front desk staff that attended to us were very polite. It would be great if they have sheltered parking. Not much amenities around the vicinity.

客户意见评级 2.0/5

Shuang L. 商务住宿 - 所有已确认评论

酒店房间设施特别陈旧。房间内电源接口全部都是坏的。房间有很奇怪的味道。不会再住了，也不推荐。

Dear Mr. Shuang L., Thank you for taking the time to share your feedback. I truly appreciate your honesty, and I am genuinely sorry to learn that your recent stay did not meet your expectations. That is not the experience we aim to deliver, and I won’t pretend otherwise. Please accept my sincere apologies for the outdated condition of the room, the faulty power outlets, and the unpleasant smell you encountered. Following your review, we conducted a thorough inspection of the room and facilities, and the issues raised have been addressed and discussed directly with the respective department leaders to ensure corrective actions are in place and closely monitored. I completely understand your disappointment, and while I regret that we fell short during this stay, I would sincerely appreciate the opportunity to regain your trust and demonstrate the standard of service we are truly capable of delivering. As a gesture of goodwill, should you consider returning, it would be my pleasure to offer you a complimentary upgrade to one of our Executive King Plus Rooms, inclusive of Executive Lounge access. In addition, we would be happy to arrange private airport transfers both ways—from the airport to the hotel and from the hotel back to the airport—to ensure a seamless and comfortable experience. I genuinely hope you will allow us another opportunity to welcome you back and provide you with a stay that reflects our commitment to quality and guest satisfaction. Thank you once again for your valuable feedback. I look forward to the possibility of welcoming you again in the future. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

客户意见评级 2.5/5

Liangchen P. 商务住宿 - 所有已确认评论

设施老旧，服务有点滞后

尊敬的梁晨潘女士： 吉隆坡国际机场瑞享酒店及会议中心向您致以诚挚的问候！ 对于您在瑞享酒店的整体体验，我深表歉意。得知我们在多个方面未能达到您的期望，我们深感遗憾，对于您可能遇到的任何不适或不满，我深感歉意。 您的反馈对我们团队和运营的改进至关重要。我们将致力于做出必要的调整，以确保所有宾客在入住期间都能获得应有的高品质服务和体验。 此致， Sangar Gopal @ Shawne 忠诚度经理 吉隆坡国际机场瑞享酒店及会议中心

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其他网络用户评价我们的酒店

  • 1,597 评论 8.8/10 位置
  • 2,007 评论 7.6/10 房间
  • 2,030 评论 8.6/10 服务
  • 99 评论 3.3/10 上网
  • 845 评论 6.5/10 清洁度
  • 693 评论 8.8/10 早餐
  • 366 评论 8.8/10 游泳池
  • 139 评论 1.7/10 酒吧和饮品

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