Mövenpick Hotel And Convention Centre Klia 5성

고객 평점 (ALL 평가) 4.4/5 3,295 리뷰

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호텔설명

호텔 추가 정보

  • Convenient daily airport transfers and pre-bookable shuttle service are available.

  • Muslim-friendly hotel serving delectable non-alcoholic food and beverages.

  • Kids' club and outdoor play area

  • Choice of family and female swimming pool for guests

  • Close to Kuala Lumpur International Airport KLIA1 and KLIA2 terminals

숙박

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호텔 위치

Mövenpick Hotel And Convention Centre Klia

Kompleks TH Sepang, Jalan Masjid KLIA, Sepang
64000 Selangor Darul Ehsan
Malaysia

GPS:2.78842, 101.678655

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,295 리뷰

TripAdvisor 평가  3.5/5  223 리뷰

Good stay

트립어드바이저 평점 5.0/5

NdRe27 Solo travel - TripAdvisor 인증 리뷰

Quiet place for stay and transit, near airport and having shuttle services. Room was nice also concierge and FO staff was warm welcoming. Chocolate hours and lounge provided for elites. Thanks for the hospitality and wil be back again when transit and visiting Malaysia in short time.

Never has such an extensive buffet been so disapointing

트립어드바이저 평점 3.0/5

SinbadSam TripAdvisor 인증 리뷰

It's a nice hotel - The building is iconic and the hotel is huge. Rooms are beautiful and as an Accor Diamond it was great BUT... The breakfast buffet was hugely underwhelming very poor quality of foods. Poorly executed dishes. Uncooked eggs. Dry chicken. A whole host of local items that are largely unpalatable. It such an extensive buffet with so many poorly executed dishes

VERY CLOSE TO AIRPORT

트립어드바이저 평점 5.0/5

Slamat_Tan 비즈니스 - TripAdvisor 인증 리뷰

location is very close to airport , service very nice , free shuttle to airport. very nice hotel in KLIA.

Dear Tan , Thank you for choosing to stay at Mövenpick Hotel & Convention Centre KLIA and for taking the time to share your feedback. We are delighted to hear that your overall experience was satisfactory. Your feedback is invaluable to us as we strive to provide the best possible service to all our guests. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. We look forward to serving you again soon. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

one night stay should have been one evening stay

트립어드바이저 평점 4.0/5

Stan W Solo travel - TripAdvisor 인증 리뷰

Thank you Movenpick for a most hospital stay with excellent an excellent room and pleasant breakfast. Unfortunately spoilt by a sub standard shuttle service . My flight into Terminal 1 from UK with MAS got in at 550pm I didnt get to my room till 920pm. Meaning I could not use any of the hotels facilities like gym swimming pool and spa which was closed on a Monday. Very disappointing if I had known I would have booked at the Sama Sama

Dear Stan , Thank you for sharing your recent experience at Mövenpick Hotel & Convention Centre KLIA. We are grateful for your kind words about our hospitality, the quality of your room, and the pleasant breakfast. It is heartening to know that these aspects contributed positively to your stay. However, we are deeply sorry to hear that your experience was marred by the substandard shuttle service. The significant delay from your arrival at Terminal 1 to reaching your room is unacceptable and falls far short of the high standards we aim to deliver. We understand how frustrating it must have been to miss the opportunity to enjoy the hotel's facilities, especially after a long journey. Please rest assured that we are urgently reviewing our shuttle service operations to prevent such delays from occurring in the future. We sincerely apologize for the disappointment and inconvenience you experienced. If you have plans to visit us again, please reach out to me directly so that we can personally oversee your arrangements and ensure a seamless and enjoyable stay. We value your feedback, and it serves as a reminder to continuously improve our services. We hope you will give us another chance to regain your trust. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

Best Location for Business Trip and stopover in Kuala Lumpur

트립어드바이저 평점 5.0/5

Hassan A TripAdvisor 인증 리뷰

I had a stopover in Kuala Lumpur with my family for a business meeting and the Mövenpick KLIA was the right decision for our plans. Unfortunately something went wrong regarding to the Airport transfer. However, this was dealt with professionally by the loyalty manager afterwards. This speaks for the high quality and management skills solving the incidents in the interests of the guest. My special thanks go to Mr. Shawne and thanks again for the birthday surprise and the effort during our stay in Mövenpick KLIA. Despite the transfer-incident, my expectations as a Diamond Customer of Accor were fully met. This once again shows the commitment to the well-being of the guest, which is very much appreciated. We had a good time in the hotel and were able to enjoy a really great dinner in the hotel restaurant, which we would definitely recommend. Thanks to Mr. Mckellen and his team for the excellent job. And last but not least, my special thanks to Ms. Linda, Assistant Cherish Manager, for the excellent pre-sale and support that I was able to take advantage of beforehand. She always tried to coordinate my stay with the team and I thank you very much for your attention. I will have a stopover in KL very soon and of course the Mövenpick KLIA will be my first choice. Best regards The Momayez family

Dear Sir , Thank you for choosing Mövenpick Hotel & Convention Centre KLIA and for being a loyal Accor Diamond member. We sincerely apologize for the delay in responding to your feedback on this platform. We greatly appreciate the time you took to share your recent experience with us. We are delighted that our location met your needs during your stopover and business trip in Kuala Lumpur, and we are grateful for your kind remarks about the hotel, dining experience, and the service provided by our team. We also extend our apologies for the inconvenience with the airport transfer. Your understanding is much appreciated, and we are pleased to hear that our team members, especially the Loyalty Manager , Mckellen and Ms. Linda, were able to address the matter professionally and to your satisfaction. Your compliments on their commitment to exceptional service and effective problem resolution are truly valued. It was a pleasure to make your stay special with the birthday surprise, and we are thrilled that we could meet your expectations as an Accor Diamond member. Providing a seamless and memorable experience for our guests is always our top priority, and your feedback helps reinforce our dedication to guest well-being and satisfaction. We look forward to welcoming you back on your next stopover in Kuala Lumpur, and we will be delighted to make your stay just as enjoyable. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,007 리뷰 8.5/10 위치
  • 2,790 리뷰 7.3/10 객실
  • 2,461 리뷰 8.1/10 서비스
  • 173 리뷰 3.6/10 인터넷 가격
  • 1,119 리뷰 6/10 청결도
  • 946 리뷰 8.8/10 조식
  • 754 리뷰 7.9/10 분위기
  • 142 리뷰 1.5/10 음료

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