머큐어 리빙 푸트라자야 4성

고객 평점 (ALL 평가) 4.7/5 2,242 리뷰

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머큐어 리빙 푸트라자야 - Image 1
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머큐어 리빙 푸트라자야 - Image 4
Block A, Menara Shaftsbury Putrajaya, Jalan Alamanda Presint 1, 62000 푸트라자야, 말레이시아

호텔설명

호텔 추가 정보

  • 모든 시설이 완비된 1 베드룸 아파트먼트는 푸트라자야 중심에 있습니다.

  • 아파트먼트는 넓은 공간과 현대적인 푸트라자야의 멋진 경치를 자랑합니다.

  • 모든 시설이 완비된 주방이 갖춰진 아파트먼트에서 집처럼 편안하게 지내보세요.

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객실 1

스튜디오

이그제큐티브 스위트

  • 2명 최대
  • 63 m² / 678 sq ft
  • 침구 1 x 킹사이즈 베드
  • 전망: 도심쪽
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호텔 위치

머큐어 리빙 푸트라자야

Block A, Menara Shaftsbury Putrajaya, Jalan Alamanda Presint 1
62000 푸트라자야
말레이시아

GPS:2.939621, 101.713648

전화
팩스 +60 3-8861 9299

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

VOLCANO SHABU SHABU

Famous for All-You-Can-Eat buffet. Boasting fresh ingredients and a huge variety of specialty dishes, it is popular among local community. With a buffet concept, it opens daily from breakfast to lunch and dinner.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  2,242 리뷰

고객 평점 1.5/5

Kim Y. 비즈니스 - 전체(All) 통지 확인

Dear Mr. Kim, Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced with the breakfast service during your stay. We understand your concern regarding the quality and preparation of breakfast, especially during Ramadan, and we regret that it did not meet your expectations. Additionally, the issue of empty drink dispensers not being refilled is unacceptable, and we appreciate you bringing this to our attention. Please be assured that we have immediately addressed this matter with our F&B team to ensure proper preparation, replenishment, and monitoring of all breakfast items. Our goal is to provide a consistent and enjoyable dining experience for all guests, regardless of the season. We truly value your feedback as it helps us improve. We hope to have the opportunity to serve you better in the future. Warm regards, Wan Enderi General Manager

고객 평점 5.0/5

Sunhee H. 가족 - 전체(All) 통지 확인

Dear Ms. SUNHEE H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

고객 평점 3.5/5

Kim J. 가족 - 전체(All) 통지 확인

Dear Mr. Kim J., Thank you for sharing your feedback and for choosing to stay with us long‑term. We’re glad to hear that you appreciated the cleanliness and the efforts of our housekeeping team. We sincerely apologize for the unpleasant bathroom smell and the noise from the road. We understand how these issues can affect your comfort, and we will look into the plumbing concerns with our maintenance team to improve the experience for future stays. Despite these challenges, we’re happy to know you still enjoyed your time with us. Thank you once again for your valuable comments, and we hope to welcome you back for an even more comfortable stay. Warm regards, Wan Enderi General Manager

고객 평점 3.5/5

Jisun K. 가족 - 전체(All) 통지 확인

Dear Jisun K., Thank you for sharing your feedback with us. We are pleased to know that you found our accommodation comfortable and appreciated the convenience of having a supermarket within the property. We sincerely apologize for the aspects of your stay that did not meet expectations. Your comments regarding the breakfast, room assignment accuracy, and noise from the roadside area have been noted. We will be reviewing these points with the respective teams to improve our service and ensure a better experience for future stays. Your feedback is truly valuable to us, and we hope to have the opportunity to welcome you back for a more enjoyable visit. Warm regards, Wan Enderi General Manager

고객 평점 3.5/5

Sangbae Y. 가족 - 전체(All) 통지 확인

Dear Mr. Sangbae, Thank you very much for taking the time to share your detailed feedback with us. We are pleased to know that you and your family enjoyed the spacious room, the view, as well as the kitchen and laundry facilities during your long stay. It is also encouraging to hear that our team’s friendliness, the nearby walking areas, shopping mall, and the swimming pool contributed positively to your overall experience. We are especially grateful for your loyalty as an Accor Plus Platinum member. At the same time, we sincerely apologize for the inconvenience caused by the unpleasant odor from the bathroom drainage. This is certainly not the standard we strive to provide, and we truly regret that the issue was not resolved during your stay. Your feedback has been shared with our engineering team for immediate review and corrective action. We fully understand how this would have affected your comfort, and we are very sorry for the disappointment caused to you and your wife. We also appreciate your comments regarding the facilities. Your feedback is valuable to us as we continue to look for ways to enhance our offerings, especially for families staying longer periods. Thank you once again for your honest feedback. We truly hope to have another opportunity in the future to welcome you back and provide you with a much-improved experience. Warm regards, Wan Enderi General Manager

그 외 웹 사용자 평가 등급

  • 1,093 리뷰 9.3/10 위치
  • 2,149 리뷰 8.3/10 객실
  • 1,548 리뷰 8.9/10 서비스
  • 63 리뷰 6.1/10 인터넷 가격
  • 1,104 리뷰 6.6/10 청결도
  • 1,051 리뷰 8.8/10 안락함
  • 656 리뷰 8.3/10 편의 시설
  • 558 리뷰 8.6/10 레스토랑

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