Mövenpick Waterpark Resort & Spa Soma Bay

Avis müşterileri puanı (ALL Puanlama) 4.1/5 854 görüş

En iyi fiyat
garantisi
Mövenpick Waterpark Resort & Spa Soma Bay - Image 1
Mövenpick Waterpark Resort & Spa Soma Bay - Image 2
Mövenpick Waterpark Resort & Spa Soma Bay - Image 3
Mövenpick Waterpark Resort & Spa Soma Bay - Image 4
Km 49 Hurghada Safaga Hw, Soma Bay, Red Sea, 847115 Hurghada, Egypt

Açıklama

Otel ekstraları

  • Secluded area

  • Located directly on a golden sandy beach

  • Spa

  • Watersport activities

  • Three swimming pools and one kids' pool

Konaklama olanaklarımız

Otelin konumu

Mövenpick Waterpark Resort & Spa Soma Bay

Km 49 Hurghada Safaga Hw, Soma Bay, Red Sea
847115 Hurghada
Egypt

GPS:26.8273863384281, 33.93802847178845

Telefon
Faks +20 65 3260855

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  854 görüş

TripAdvisor Derecesi  4.5/5  3.370 görüş

Comfortable stay and friendly staff

Tripadvisor puanı 5.0/5

B5408VJmohamedk Friends getaway - TripAdvisor onaylı yorum

Amazing and comfortable stay, friendly staff, awesome facilities Clean rooms, good shows and animation team enhanced their show than last year, The staff is very friendly and you have full access over all facilities Spa is a little bit expensive but overall experience is amazing

Dear B5408VJmohamedk Thank you very much for your comments regarding your stay at Movenpick Soma Bay. We are very happy about your review. We will, of course, be happy to pass on your positive comments to the employees concerned. Your satisfaction is the best reward for our employees who work day after day to offer you an impeccable service. We hope to welcome you again soon. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

Far from 5*, is a 3*hotel, with arrogant receptionist, our all inclusive bracelet was cut off ,wasn’t allowed eat,drink

Tripadvisor puanı 1.0/5

Laura N TripAdvisor onaylı yorum

We was really looking forward for this holiday but…lots of buts,hotel very dated , room need refurbished,staff not professional,need to be retrained,arrogant staff,weak management,animation team always asking why why,annoying.2*

Dear lauranX330RH Thank you for taking the time to tell us about your experience at the Mövenpick Waterpark Resort & SPA Soma Bay. It is making us sad that your experience did not meet your expectations in some feeds; At Movenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are responding appropriately to address the adequate comments and prevent future occurrence. We appreciate you are sharing your concerns. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

Ali, thank you.

Tripadvisor puanı 4.0/5

DayTrip33626314271 TripAdvisor onaylı yorum

I really enjoyed my stay at the hotel. The best thing that happened to me and my girlfriend was Ali - the cleaner at the hotel. A very helpful and competent person. Every time I saw him in the corridor I had a smile on my face. Ali definitely made our stay more pleasant, with good cleaning and always beautifully decorated bed. The hotel itself is modern. Unfortunately, the food was not to our taste. Not many activities to do - but maybe we are not used to the all inclusive type of holiday. I can recommend this hotel especially for the service - Ali, thank you. ~ Artur, and Anastazja; room 2035

Dear DayTrip33626314271 Thank you very much for your comments regarding your stay at Movenpick Soma Bay. We are very happy about your review. We will, of course, be happy to pass on your positive comments to the employees concerned. Your satisfaction is the best reward for our employees who work day after day to offer you an impeccable service. We hope to welcome you again soon. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

Poor service and room

Tripadvisor puanı 2.0/5

Ahmedbatran TripAdvisor onaylı yorum

I was there with my family for five nights The aqua park was amazing and the manager of the reception who provided us with an upgrade was very patient and supportive. - The room had no bathrobes nor slippers - The room was in a very bad condition in terms of maintenance - The wall was saturated with humidity - the wifi was very poor - room furniture was old - tiles are not fixed/stable - painting and touch up is needed for the furniture - the digital board of the safe box fell down - the food quality was poor - the carpet had a small cut - the handle of the window didn’t close properly - the Housekeeping service was an average The hotel seems like a 4 star hotel

Dear Q4328JPahmedb Thank you for taking the time to tell us about your experience at the Mövenpick Waterpark Resort & SPA Soma Bay. It is making us sad that your experience did not meet your expectations in some feeds; At Movenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are responding appropriately to address the adequate comments and prevent future occurrence. We appreciate you are sharing your concerns. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

Below average hotel overall

Tripadvisor puanı 2.0/5

Abdelrahman S TripAdvisor onaylı yorum

We went as a group of about 24 families approx. We got a complimentary drink. The receptionist was kind but for some reason it took us about an hour to check in our rooms. The reception refused to give us an extra copy of the card and we begged them for it for about 3 hours. The room was average ( clean - tidy ). The fridge had a very weird smell I don't know if this was from a previous guest or the housekeeping service. Also we had a broken door which didn't close properly so we kept calling the reception and it took about 30 mins to get fixed. The food was very bad , it gave me diarrhea and caused fatigue and there wasn't any kind of variety of food ( different cultures ). I haven't tried the aqua so I don't know about that. The swimming pool and the beach were excellent. There was some kind of racism. Management treat you better if you are a foreigner and if you are Egyptian you don't get the same respect as the foreigners. The check out was a bit terrible when we received 2 cards for towels ( pool - beach - aqua ) we didn't lose any card and when we used the towel and returned them we got our cards back and without anyway one of the cards got lost we kept searching in our room , pool , aqua and the beach. We informed the reception during checkout and paid 600 EGP and in case they found it they said they will refund the money. Overall terrible management, food. Very disappointing

Dear abdelrahmans849 Thank you for taking the time to tell us about your experience at the Mövenpick Waterpark Resort & SPA Soma Bay. It is making us sad that your experience did not meet your expectations in some feeds; At Movenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are responding appropriately to address the adequate comments and prevent future occurrence. We appreciate you are sharing your concerns. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 427 görüş 7.8/10 Konum
  • 888 görüş 7.1/10 Oda
  • 1.891 görüş 8.5/10 Hizmet
  • 71 görüş 7.9/10 Wifi
  • 788 görüş 8.6/10 Otel Donanımları
  • 548 görüş 7.2/10 Hijyen
  • 410 görüş 8.8/10 Havuz
  • 184 görüş 8.6/10 Wellness Bölümü

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Hurghada şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.