Anwar Al Madinah Mövenpick 5 yıldız

Name: Anwar Al Madinah Movenpick Hotel, Hotel in Madinah - ALL
Address: Central Zone, Al Khalidiya, PO Box 41340, MEDINAH AL MUNAWARA, 42311, SA
Telephone: +966920000381
Rating: 3.6

Avis müşterileri puanı (ALL Puanlama) 3.6/5 994 görüş

En iyi fiyat
garantisi

54 54 fotoğrafa

Central Zone, Al Khalidiya, PO Box 41340, 42311 MEDINAH AL MUNAWARA, Saudi Arabia

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Anwar Al Madinah Mövenpick

The 5-star Anwar Al Madinah Mövenpick is one of the closest hotel to the Prophets Mosque, offers elegant accommodation less than 2 minutes' walk from The Mosque of the Prophet Mohammad. it is close to all main attractions and directly linked to the shopping mall with its own underground parking. It features 3 on-site restaurants offer panoramic views of the Prophets Mosque. Free WIFI is available in all rooms with its own underground parking.

Madinah largest most multi-functional hotel with fully renovated rooms and extensive facilities for families, individual travelers and leisure groups, and accessible rooms. Anwar Al Madinah Mövenpick Hotel provide the most beautiful panoramic views of the Prophet's Mosque, it is the right place for your spiritual space. Are you ready to spend the most beautiful spiritual nights in Madinah?

It is centrally located and it's adjacent to the Prophets Mosque on it is northern side and other historic sites. only 16km from Prince Mohammed Bin Abdullaziz International Airport. And 10km from Haramin High- Speed Railway.

Welcome to Anwar Al Madinah Mövenpick Hotel, in the radiant city of the prophet Mohammed (PBUH).
I would like to personally thank you for choosing our hotel to be your place of stay that helps you find the peace you are looking for.

Adel Bibars Otel Yönetimi

Otel ekstraları

Close to Masjid Al Nabawi
The nearest hotel to the Ladies' Prayer Entrance
Directly linked to the shopping mall
Extensive facilities for families, individuals and group and accessibility Services
Close to the airport

Konaklama olanaklarımız

Oda

Classic King

2 kişi maks.
21 m² / 226 sq ft

Oda

Classic Twin

2 kişi maks.
27 m² / 290 sq ft

Oda

Classic 3 Beds

3 kişi maks.
31 m² / 333 sq ft

Oda

Classic 4 Beds

4 kişi maks.
32 m² / 344 sq ft

Oda

Classic King City or Courtyard view

2 kişi maks.
21 m² / 226 sq ft

Manzara: İç avlu tarafı veya Şehir tarafı

Oda

Classic Twin City or Courtyard view

2 kişi maks.
27 m² / 290 sq ft

Manzara: Şehir tarafı veya İç avlu tarafı

Oda

Classic 3 Single beds City or Courtyard

3 kişi maks.
31 m² / 333 sq ft

Manzara: İç avlu tarafı veya Şehir tarafı

Oda

Classic 4 Single beds City or Courtyard

4 kişi maks.
32 m² / 344 sq ft

Manzara: İç avlu tarafı veya Şehir tarafı

Oda

Superior King

2 kişi maks.
27 m² / 290 sq ft

Manzara: İç avlu tarafı veya Şehir tarafı

Oda

Superior 3 Single Beds

3 kişi maks.
32 m² / 344 sq ft

Manzara: Şehir tarafı veya İç avlu tarafı

Oda

Superior 4 Single Beds

4 kişi maks.
39 m² / 419 sq ft

Oda

Superior King Part Haram View

2 kişi maks.
27 m² / 290 sq ft

Oda

Superior 3 Beds Part Haram View

3 kişi maks.
31 m² / 333 sq ft

Oda

Superior 4 Beds Part Haram View

4 kişi maks.
34 m² / 365 sq ft

Oda

Deluxe King Haram View

2 kişi maks.
27 m² / 290 sq ft

Oda

Deluxe 4 Beds Haram View

4 kişi maks.
42 m² / 452 sq ft

Oda

Executive King

2 kişi maks.
27 m² / 290 sq ft

Manzara: İç avlu tarafı veya Şehir tarafı

Oda

Executive Twin

2 kişi maks.
27 m² / 290 sq ft

Manzara: İç avlu tarafı veya Şehir tarafı

Oda

Executive 3 Single Beds

3 kişi maks.
42 m² / 452 sq ft

Manzara: İç avlu tarafı veya Şehir tarafı

Oda

Executive King Haram View

2 kişi maks.
27 m² / 290 sq ft

Oda

Executive 3 Beds Haram View

3 kişi maks.
42 m² / 452 sq ft

Otelin konumu

Anwar Al Madinah Mövenpick

Central Zone, Al Khalidiya, PO Box 41340
42311 MEDINAH AL MUNAWARA
Saudi Arabia

GPS:24.471719, 39.607736

+966 9200 00381

+966 14 818 2000

The Holy Quran Exhibition

Museums

Saqifat Bani Sa'eda

Historic monument

Masjid Qubaa

Historic monument

Uhod Mountain

Mountain

Al Rashid Mall

Shopping centre/mall

Erişim: 70 m / 4.35 mi 12 min drive

Anwar Movenpick Mall

Shopping centre/mall

Otel servisi

Otele giriş başlangıç saati: 17:00 - Otelden çıkış bitiş saati: 12:00

Otel içi

Araba parkı
Restoran
Tekerlekli sandalye ile girişe uygun
Wi-Fi
Klima
Kahvaltı
Toplantı odaları
%100 Sigara İçilmeyen Otel
Oda servisi

AL SALAM RESTAURANT

Situated on the first floor, Al Salam restaurant offers international breakfast, lunch and dinner buffet. In adition to a pleasant variety of local dishes with a traditional Saudi cuisine. The quality of our food and services let our guests enjoy a unique

LOUNGE RESTAURANT

The Lounge restaurant offers a wide selection of freshly cooked meals from the a la carte menu. The quality of our food and services ensures a unique and memorable experience.

Toplantılar ve etkinlikler

Toplantı Odası sayısı: 2
En büyük odanın yüzeyi: 99 m² / 1065 sq ft
Maksimum koltuk kapasitesi: 30
Ziyafetler için maksimum kapasite: 4

Daha fazlasını öğrenin

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 3.6/5 994 görüş

TripAdvisor Derecesi 3.7/5 2.175 görüş

Average Hotel - unhelpful reservation / front of house staff

AsimL 01.05.2025 TripAdvisor onaylı yorum

The general theme of other reviews is correct so will not add much more to those - great location, great breakfast variety but poor, dated and un refurbished rooms (I was apparently upgraded to a superior room, but if that was superior I dread to think what a basic room is like!) Biggest issue I had was changing my fully flexible reservation and lack of cooperation from hotel staff. Emailed 6 days before arrival to request shortening by 1 night. Received no reply so chased again the day before. Asst Reservation Manager replied to say he could not change, and to contact Accor. I wrote to Accor who sent me back to the hotel. No response thereafter. Therefore ended up paying £200 for an extra night I didn’t need to stay. Having posted in online forums I am told ACCOR bookings can only be cancelled online, not amended - only hotels can amend but Movenpick Anwar Al Madinah doesn’t wish to do so. Therefore, my suggestion is to make multiple flexible bookings of varying lengths and cancel the ones you don’t need a few days before arrival if there is any chance of a change in dates (mine was due to a Saudia flight time change) and don’t expect much from the hotel or its back office staff. Nor were any of my ALL Accor Gold benefits provided (except perhaps the room upgrade above). Dar al Iman Intercontinental which is next door (where my parents stayed) is a far better experience - better rooms, much better staff, marginally closer to haram.

Poor customer Service

Hanna B 30.04.2025 TripAdvisor onaylı yorum

We stayed form 25th-30th April 2025 We had an awful experience. The hotel cancelled our room key card three times saying we had not paid. Our agent contacted them and then they would reinstate the card. The staff were very rude especially Ryan. When we expressed our disappointment and said we wish to complain we were told to do what we want! Shocking attitudes and behaviour of reception staff. When we were going to checkout they disabled the room safe which had our travel documents ie passports etc... Our driver was waiting outside the hotel to take us to madina airport and Ryan told us they had only one maintenance staff who could open the safe. We waited over one hour for maintenance to arrive, open safe and release our travel document. We were in total panic, extremely distressed and they could not careless. Overall the hotel was nothing special. Breakfast was nice. Staff need to be trained to deal with customers politely and not turn their faces or fob them off. I will never use Al Anwar Movenpick again and don’t recommend it either.

ear Hanna B, Thank you for sharing your feedback regarding your recent stay at Anwar Al Madinah Mövenpick Hotel. We sincerely apologize for the inconveniences you encountered during your time with us. It is disappointing to hear about the issues related to your room key card and the experience you had with our reception staff. We strive to provide a welcoming environment, and we regret that our service did not meet your expectations. Additionally, we understand the distress caused by the delay in accessing your travel documents, and we appreciate your patience in this matter. Your comments regarding staff training are noted, as we are committed to continuously improving our guest experience. We value your feedback and will ensure it is addressed with our team to enhance our service standards for future guests. We hope you will reconsider your decision and give us another opportunity to provide you with a better experience in the future. Best regards, Anwar Al Madinah Mövenpick Hotel

Not a star hotel

mndamudi Aileler - 28.04.2025 TripAdvisor onaylı yorum

Hello * mndamudi* We feel sorry for how your experience with us went. We completely understand how you feel. Rest assured that your notes were received and that we will do our best to resolve them as soon as possible. Your satisfaction is our first priority, and your opinion means a lot to us. Kindly send us your contact information and we will contract you as soon as possible We are always working to improve our services and facilities to serve you better. We would love to host you again to provide you with a service level that reflects our true standards and guarantees your satisfaction.

AL ANWAR MOVENPICK - Terrible Hotel

Zora M 27.04.2025 TripAdvisor onaylı yorum

5 star!!! WHAT A JOKE. Who has graded this hotel 5 star, the accreditation body should be questioned as this rating is grossly misleading! The initial room alloted to us was a tiny room with 4 beds literally shoved into the room with minimal space for bags and movement, wet carpets and a DISGUSTING kitchen with tape on a very filthy fridge coupled with mould. The bedding was dirty, with stains on the duvet covers. After numerous visits to the Duty Manager we were were shown other rooms these too were all disgusting!! R9k later we upgraded to a room in the Haram Tower B....still what a disappointment. Here the shower does not work well, a disgusting kitchen that we refuse to step into!!! Housekeeping is EXCEPTIONALLY sloppy. Our room has not been vaccumed even once in the 5 days that we are here. There is a horrible smell that lingers in the corridors and bathrooms. I now sit in this beautiful land of Madina with a family who are all really sick, confined to this filthy room. We had a doctor come see us yesterday that cost us R12k. I wouldn't be surprised if us being so sick is attributable to this disgusting room that we are staying in. The duty manger was uninterested, I almost felt like I was begging for a service that I paid for, being asked to come through timeously. The only helpful person at the reception desk was a young man called Reyhaan. Our stay in Makkah was amazing, we stayed at Hyatt Regency, and that is definitely 5 star. My 9 year old asked me this morning...mum when we come for Umrah, do we have to stay in Madinah....this is when my heart broke into a million pieces......we bring our children to this beautiful land to strengthen their love for our honorable Prophet, and bad experiences lead them to ask questions like this!!!! Management of Movenpick your poor service does not just leave unhappy guests, it scars people and more importantly our children!!! We spend lots of money to stay "5 star"!!!! Yes location is great, question is...with the low standards in hygiene are you going to be able to even go to the musjid or are you going to be confined to your room. MOVENPICK IS NOT 5 STAR IN MY OPINION!

Hello * Zoram964* We feel sorry for how your experience with us went. We completely understand how you feel. Rest assured that your notes were received and that we will do our best to resolve them as soon as possible. Your satisfaction is our first priority, and your opinion means a lot to us. Kindly send us your contact information and we will contract you as soon as possible We are always working to improve our services and facilities to serve you better. We would love to host you again to provide you with a service level that reflects our true standards and guarantees your satisfaction.

Missold, definitely not 5*

Remashaheen 22.04.2025 TripAdvisor onaylı yorum

We're sorry to hear that your experience with us did not meet your expectations. We truly value your feedback and want to assure you that we will carefully look into the issues you raised to prevent them from happening again. We promise to do everything we can to ensure your next visit aligns with your expectations. We look forward to the opportunity to serve you again and provide the level of service you deserve

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2.822 görüş 9.5/10 Konum
6.785 görüş 8/10 Oda
10.513 görüş 9/10 Hizmet
63 görüş 6.1/10 Wifi
3.661 görüş 8.4/10 Hijyen
1.868 görüş 8.7/10 Yemek
1.407 görüş 3.9/10 Otel Ambiyansı
1.283 görüş 8.2/10 Kahvaltı

188 görüş 9.5/10 Konum
343 görüş 3.8/10 Oda
328 görüş 5.7/10 Hizmet
142 görüş 2.8/10 Hijyen
131 görüş 2.4/10 Otel Ambiyansı
108 görüş 3.9/10 Konfor
75 görüş 3.8/10 Otel Donanımları
73 görüş 7.8/10 Kahvaltı

47 görüş 9.3/10 Konum
80 görüş 4.4/10 Oda
78 görüş 7.2/10 Hizmet
31 görüş 6.7/10 Hijyen
31 görüş 2.7/10 Otel Ambiyansı
20 görüş 8.3/10 Kahvaltı
18 görüş 3.8/10 Fiyatının Karşılığı

11 görüş 9.5/10 Konum
23 görüş 6.2/10 Oda
26 görüş 7.9/10 Hizmet
9 görüş 2.9/10 Otel Ambiyansı
7 görüş 7.2/10 Hijyen
6 görüş 4.5/10 Otel Donanımları
5 görüş 8/10 Kahvaltı

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