منتجع وسبا موڤنبيك الجونة 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,528 أراء

منتجع وسبا موڤنبيك الجونة - Image 1
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منتجع وسبا موڤنبيك الجونة - Image 3
منتجع وسبا موڤنبيك الجونة - Image 4

الوصف

خدمات الفندق الإضافية

  • يطل مباشرة على البحر الأحمر

  • غرف واسعة

  • سبا

  • مجموعة كبيرة ومتنوعة من الرياضات المائية

  • منتجع صديق للبيئة

الإقامات المتوفرة لدينا

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موقع الفندق

منتجع وسبا موڤنبيك الجونة

الجونة, البحر الأحمر, صندوق بريد 72
84511 الغردقة
مصر

نظام تحديد المواقع العالمي (GPS):27.39505, 33.685194

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,528 أراء

تقييم TripAdvisor  4.5/5  5,275 أراء

2024 شهادة تميّز

Best in Gouna

ملاحظة Tripadvisor 5.0/5

heban110 العائلات - تقييم TripAdvisor المعتمد

Beautiful hotel, great staff. I stayed here twice and planning to stick to this hotel for family vacations. First time i stayed in a loft accommodating 3 adults and one 1 kids. Room was beautiful, spacious with great views overlooking the sea and lagoon.The upper floor ceilings is low so for adults, it can require some caution (I bumped my head few times in the ceiling), the stairs as well are very steep so can be a safety hazard (while the stairs do have a safety door upstairs for children). 2nd time i stayed in a standard double room (absolutely gorgeous as well) , pool view and closer to the beach. Meals have a great selection and food is usually very delicious. Hotel is located close to Gouna’s downtown. The 2 downsides are 1) the night shows are just super lame especially in week days 2) the buffet’s desserts are mediocre. But overall, great hotel. Kids club is great. Staff are super friendly with my kids. My favorite hotel in Gouna.

Very bad experience

ملاحظة Tripadvisor 1.0/5

Silvia J تقييم TripAdvisor المعتمد

I will not return. For the first 2 days, the experience was amazing because there were only foreign guests. The resort was very clean, with people wearing swimsuits rather than regular clothes around the pools (they were swimming in their t-shirts and shorts). Everyone was respectful and followed the rules, like waiting in line for breakfast and dinner, and treating each other courteously. However, after those initial 2 days, a group of doctors arrived and the entire resort was disrupted. No one followed the rules anymore - it became very disrespectful. During breakfast and dinner, it was chaotic, with everyone rushing and cutting in line, as if they had never seen food before. There was a complete lack of organization among the staff and guests. At the pool, they were staring at my family and I as if we were aliens, which made us very uncomfortable, and there was no privacy, which led us to decide to stay in our room. When the staff noticed that we were really annoyed and angry, they tried to help, but they had nothing to do except offer empty words. Ultimately, this hotel became a low level of luxury, with groups that did not meet the standards of a 5-star hotel.

Dear Silvia, We are very concerned with the review you left for our property. On behalf of the entire management, I would like to apologize for not delivering the services you expected from us. Nevertheless, we thank you for sharing these constructive comments and we will take them as a learning experience to improve our services. It is clear from your feedback, that we failed to deliver an outstanding holiday experience. A clear message of ensuring quality and proper service standards is delivered to the team and well-received by everyone. We will definitely be more focused to ensure the consistence and level of service our hotel as well as our international brand is known for. Please be sure, that all we want is to make our guests happy and hopefully you will give us the opportunity to welcome you back and provide you with a better service as you deserve. with best regards Brigitte Gobran Marketing Communications Manager

موقع جيد وإقامة جيدة

ملاحظة أراء العملاء 4.0/5

مجهول العائلات - تقييمات مؤكدة لفندق ALL

لم تكن المره الاولى بل هى وجهتى كلما قصدت الحرمه

ضوفنا الاعزاء شكرا جزيلا على مشاركتكم الطيبة. لقد اسعدنا كثيرا معرفة انكم قد قضيتم اجازة طيبة معنا و ان الخدمات الخاصة بالفندق قد نالت اعجابكم . كم ان الادارة ممتنة لما قضيتموه من وقت للمشاركه بآرائكم و يسعدنا مشاركه تعليقكم الطيب مع العاملين بالفندق. و نتمنى ان نتشرف باستضافتكم مرة اخرى قريبا فى منتجع و سبا موفنبيك الجونة. مع اطيب التمنيات ايهاب إبراهيم مدير قطاع الغرف

If there's a rating of my visit that year I will give my last visit 6/10 instead of previous visit a year ago 9/10

ملاحظة Tripadvisor 4.0/5

mostafa a العائلات - تقييم TripAdvisor المعتمد

I deleted the previous comment due to the respect I found from the employee responsible for receiving complaints. He changed the room and made it closer, and he was keen to find out from the employee who did not deal with me comfortably. He also explained why water is used in glass bottles, but I advise changing them as I am of the opinion that plastic is better to avoid due to the problem of glass breaking and scattering, I am still in the village. The food is nice, but the restaurant needs to be larger in terms of space to avoid the crowding that occurs with every meal. Also the ice cream period 😅 there is not present

Dear Mostafa, Thank you very much for choosing our hotel for your vacation in El Gouna and sharing your experience with other travellers here on this platform. We are happy to read that you had an enjoyable stay with us and that you left the hotel with a positive impression. At the same time, we understand, that some of our hotel infrastructure was not entirely meeting up to your expectations and we sincerely apologize should this have caused any inconveniences. We appreciate you pointing out some of the observations and hope to be able to welcome you back very soon. With best regards Brigitte Gobran Marketing Communications Manager

Wonderfull

ملاحظة Tripadvisor 5.0/5

Sigrid B تقييم TripAdvisor المعتمد

Very nice stay so much relaxing and Spa was wonderfull and high quality and staff all very helpfull and very clean place and the food was so tasty and also they are can do special Orders...5 Stars hotel i found my self there so chulling hotel also for old people...Reception Departement are so helpfull they confirme All the request for the guest...AT the end come to El gouna AT Mövenpick always sunny😍😍....sigrid bumiller

Dear Sigrid Bumiller, Thank you for your visit and your great review. We are delighted to know, that you had a nice stay with us and that our facilities and services were up to your expectations. The management appreciates, that you have taken the time to share your experiences and we are hoping to be able to welcome you back very soon at the Moevenpick Resort & Spa El Gouna. With best regards Brigitte Gobran Marketing Communications Manager

بالاشتراك مع TripAdvisor

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