Mövenpick Sharm El Sheikh bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 532 ulasan

Mövenpick Sharm El Sheikh - Image 1
Mövenpick Sharm El Sheikh - Image 2
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Deskripsi

Keistimewaan hotel

  • 5 private beaches with direct sea access

  • Diving centre

  • Horse stables

  • Wellness Centre

  • Rooms with Sea View

Akomodasi kami

Lokasi hotel

Mövenpick Sharm El Sheikh

Naama Bay 46619 South Sinai
46619 SHARM EL SHEIKH
Egypt

GPS:27.913761, 34.340279

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Peringkat ALL  4.4/5  532 ulasan

Peringkat TripAdvisor  4.6/5  5.314 ulasan

If you don't mind dinner with a side of sexual assault, stay here!

Catatan Tripadvisor 1.0/5

Hannah M Ulasan TripAdvisor tersertifikasi

If you want to feel safe in a hotel, DO NOT stay here. The hotel was lovely and we were given a better room upon arrival but aside from the weather, sadly, that's where the good stuff ends. Food was average and the all-inclusive was more like some-inclusive. I also have never been so harassed, intensely started at, and objectified in all of my life (by staff members at that). Nice staff members were few and far between and the rest were leering consistently and making us feel incredibly uncomfortable. One staff member came up close to me at the buffet and touched me inappropriately, and I caught another taking photos of me around the pool. I wasn't able to relax at all around this hotel as I was not left alone for longer than 5 minutes and felt on high alert at all times. I did not report this to anyone as there are barely any women staff members so thought it pointless and unsafe to do so. I never leave negative reviews but I would strongly suggest that if you want to relax on your holiday and you are a woman on a solo trip, or with an all women party, please, please think again.

Amazing location with superbly views over the bay

Catatan Tripadvisor 5.0/5

Catherine G Ulasan TripAdvisor tersertifikasi

Amazing week at Mövenpick … Hotel location is fantastic the beaches attached to the hotel are fantastic if you love snorkeling this is the hotel for you the coral of the beach (which are protected) and fish you see off the scale !! The lifeguard on Beach one loves his job and so attentive with the hotel guests and looking after the beach and sea he is a joy to watch Scorpion water sports and excursions I’d highly recommend we did a speedboat 2.5 hour trip went to Saudi Arabia island and the coral reef and fish were amazing out captain on our boat was our guide and made this trip we’d highly recommend you try this trip A short walk at the end of the hotel takes you right into Sharm again I’d highly recommend Our hotel room was beautiful and amazing view over the bay The gardens and upkeep of this hotel is top notch The staff at this hotel are always smiling and helpful Thank you again movenpick for a superb weeks rest

Loved it

Catatan Tripadvisor 5.0/5

Trail06175045930 Couples - Ulasan TripAdvisor tersertifikasi

Holiday was great bar staff naada and aya were great from main bar they need a wage rise . Whalid at pool bar is a legend, again rise needed , beech 4 lads top lads too, only prob is Russians total ignorant rude , greedy , food wastage is shocking hotel would benefit without them my opinion only

Disappointing!

Catatan Tripadvisor 2.0/5

aksjag Ulasan TripAdvisor tersertifikasi

The Movenpick Resort Sharm El Sheikh was rated a 5 star hotel by Love Holidays. I do not think this was an accurate reflection of the hotel. The hotel is located at a vantage point with great views of the Red Sea and the surrounding mountainous areas. The communal areas/facilities are decent too and so too are the beaches. However, the room which we were given was very average - not uninhabitable by any means but certainly not 5 star, perhaps not even 4 star. The room looked dated and it did not look like the room had seen much investment for a while in terms of decor. - In the hotel's communal areas (poolside, beaches etc), people selling services (eg: braiding hair, pedicure, massage etc) kept approaching us which got a little irritating. We just wanted to be left alone on our holiday so that we could relax - the constant intrusions were very off putting. Some of the hotel staff (especially the poolside (Salem), housekeeping (Moussa), restaurant (Fatallah) staff), buggy staff (Mohammad - photo attached (was a joy to be with)) were polite, kind and friendly. But some of the staff at the reception were rather rude and unhelpful. The worst of the reception staff was Omar who appears to have no idea as to how to serve customers. He was grumpy, unhelpful and looked thoroughly unhappy with his job. He was also terrible at communication and left us feeling confused and insulted on a number of occasions. I am surprised that the hotel found him to be a suitable candidate to be in a front house client facing role. My family and I are vegetarians and when we checked-in Omar said that meal boxes would be delivered to our rooms given the late hour. When we checked what would be sent, the items turned out to be meat dishes. We pointed out that we are vegetarians upon which Omar responded that a vegetarian alternative would be sent. When prompted as to what this would be, he mentioned that this would be salad. This did not meet our expectation. Eventually after a lot of cajoling and persuasion, some pasta was prepared and sent to our room, although this took about two hours and did require a fair bit of following-up from our side. One of the days we were staying at the hotel, we had gone on a day trip to Cairo.. When we returned there was no dinner organised for us as per norm. The hotel said that they did not know that we had gone to Cairo, which was untrue. They definitely did and had even packed us breakfast boxes in the morning. Once again, Omar was at the reception and was his usual unhelpful self. He asked us to go back to our rooms and ring the reception in this regard. He said our dinner would be sorted. When we did ring the reception, we were put through to the kitchen and attempts were made to charge us for the meal. Nothing of this sort was mentioned to us earlier. In the end we were so annoyed with the service and the poor communication that we just asked the hotel to do away with the food. By the end of our trip, we just wanted to get away from the hotel - we were so fed up with everything. Will not be returning to this resort. P.S. The Indian restaurant Rangolee is not included in the 'All Inclusive' package. So, do not book for the 'all inclusive' package if the restaurant is the attraction.

Dear askjag, Thank you for taking the time to share your detailed feedback regarding your recent stay at Movenpick Resort Sharm El Sheikh. We sincerely apologize that your experience did not meet your expectations, and we appreciate your honesty in highlighting both the positive aspects of our hotel as well as the areas where we fell short. We are pleased to hear that you enjoyed the stunning views and found our communal areas and beach facilities satisfactory. However, it is disheartening to learn that your room did not reflect the high standards we strive to maintain. Please be assured that we take guest comfort seriously, and we will address this matter with our management team to ensure necessary improvements are made. We would also like to extend my apologies for the inconveniences you faced with our staff, particularly regarding communication and service at reception. It is unacceptable that you encountered rudeness from any member of our team, especially during what should have been a relaxing holiday. Your comments about Omar’s service have been noted, and we will investigate this issue further. Regarding your dining experience as vegetarians, we are sorry for the miscommunication surrounding meal options upon check-in and during your stay. Our goal is always to cater to dietary preferences promptly and satisfactorily; clearly, we missed the mark in this instance. Please know that feedback such as yours is invaluable in helping us improve our services. We hope you might reconsider staying with us in the future so we can provide you with an experience more reflective of Movenpick’s commitment to excellence. Thank you once again for sharing your thoughts with us. Warm regards,

Great Holiday Second time round

Catatan Tripadvisor 4.0/5

JO60775 Ulasan TripAdvisor tersertifikasi

We had a great time again at this lovely hotel, returning the same week as last year. It was certainly busier than the previous year but that wasn't a problem at all. We stayed in one of the new rooms and the view was absolutely stunning. If there was to be an negatives I would say that the music by the Pool was far too loud, and a lot of it not age appropriate for children. We will be coming back again next year

Dear JO60775, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our hotel once again and that the stunning views from your room contributed to a memorable holiday. We appreciate your feedback regarding the pool music. Please rest assured that we take guest comments seriously, and we will review our music selection and volume levels to ensure a more family-friendly atmosphere for all our guests. We look forward to welcoming you back next year and hope to make your next visit even more enjoyable. Warm regards,

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