清迈慕温匹克 Suriwongse 4 星

客户意见评级 (ALL 评级) 4.3/5 1,093 评论

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清迈慕温匹克 Suriwongse - Image 1
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110 Chang Klan Road Muang, 50100 清迈, 泰国

描述

酒店其他优惠

  • 距离夜市只有几步之遥

  • 泰国本地特色菜和世界美食

  • 有城市景观的室外屋顶游泳池

  • 距清迈国际机场15分钟车程

  • 距清迈会议中心1公里

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酒店位置

清迈慕温匹克 Suriwongse

110 Chang Klan Road Muang
50100 清迈
泰国

GPS:18.78379, 98.9998

电话
传真 +66 53 270 063

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,093 评论

TripAdvisor 评级  4.1/5  1,910 评论

卓越奖 2025

Relax and Unwind with a Team that cares

Tripadvisor 评级 5.0/5

Freedom03625570084 经 TripAdvisor 认证的评论

Front Office Staff named Bow was very professional and efficient during checkin. Checkout was superfast too. Concierge Guys were very polite at the door, each time we leave and return. Holiday Spa staff named Sunshine was very friendly and proactive. We took 02 packages on separate days and both sessions were very relaxing and revujenating. The Masseurs were very professional and approachable as well. I have been here twice this year and both times were equally impressed by the services.

Good choice for a city trip

Tripadvisor 评级 4.0/5

DickZe 经 TripAdvisor 认证的评论

The hotel is big and centrally located. Walking distance for many locations. There is parking space on the third floor of a garage which can be accessed from the road to the side of the hotel (Loi Kroh Road). It can be a bit awkward to find. From the parking there is access to the hotel. Our room smelled a bit musty but was sufficiently large with a nice bathroom. There is a fridge, a safe, a desk and a sofa. It is also quiet and sleeping quality is good. The pool is quite small with enough seating around it and a pool bar. Unfortunately the inevitable music you don’t want to hear. I want quiet or something of my own choice through ear buds. Same in the gym, but they turn it off on request. The breakfast is an extensive buffet with a lot of choice. Wi-Fi works well most of the time, is not superfast though.

Dear Mr.Dick Z, Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to room conditions and our services; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Poor Service, Good Location!!

Tripadvisor 评级 2.0/5

Rohan H 经 TripAdvisor 认证的评论

My second time staying here this year. Seems like service gets worse everytime 1 Check in: 1⭐️You would think an Accor hotel would have this sorted but the worst experience. Apparently amex doesn't work on booking site. Which is I guess a banking issue ? but you can't tap amex card using your phone any other card is ok just amex. Would be good to know all this before hand. I needed a king bed instead of twins so I downgraded from deluxe to classic , which is down 2 levels and also paid the same fine it's my fault. But some empathy from the reception would be nice kept me waiting in lobby for an extra hour after room was ready when I was told that they would call me when it was ready. In total I waited 3 hours. Also usually in other places they offer to join the two beds to make a king. Thats what mercure in bkk did. 2. Room condition: The red sofa in the pictures looks so bad in reality all the color and material is dated and cushioing is very poor hurt my back bathroom is tiny max 1 person can be inside at a time. View outside my room is the wall of another building quite close too. 3. From this experience better to book the duangtawan next door as value for money cause clearly in both cases you get the same dated infrastructure but at-least in the case of the later you pay 30% less.

Dear Mr.Rohan H, Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to room conditions and our services; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sirinpat Lapuan /Guest Experience Manager

very very old room, but very good service.

Tripadvisor 评级 3.0/5

visitlimp 经 TripAdvisor 认证的评论

I stayed here as a gold member status of ACCORPLUS; so I got room upgrade upon my check-in to bigger room. However, the upgrade room is in the old building of car park and the room itself is very dated. Outside window is very dirty. Not really appreciated for the condition of hotel and the room. I understand this is an old hotel and MOVENPICK just moved in, but it should be renovated to match status of 4* Movenpick level. For me, it is like 2.5 or 3* only. However, staff service and breakfast are wonderful. Staff are very friendly and very helpful. Breakfast is absolutely brilliant, lot of choice. Location is also very good, short walk to Night Bazaar and other street food, centrally located in Chiang Mai.

Dear visitlimp, Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to room conditions and our services; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Manager unable to solve my problem when i ask her why i need to wait till 3pm to check in for my room.

Tripadvisor 评级 1.0/5

Tour18253463892 经 TripAdvisor 认证的评论

Hotel Room facility look very old and poor customer service in front counter.. Breakfast less choice. Not worth for the Rate.

Dear Tour18253463892, Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to caused happened; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 0822281829 if you wish to discuss this matter in further details. Sincerely, Sirinpat Lapuan /Guest Experience Manager

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其他网络用户评价我们的酒店

  • 1,035 评论 9.5/10 位置
  • 1,060 评论 6/10 房间
  • 1,115 评论 8.9/10 服务
  • 21 评论 4.5/10 上网
  • 475 评论 4.3/10 氛围
  • 437 评论 5.1/10 清洁度
  • 422 评论 8/10 早餐
  • 286 评论 4.7/10 设施

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