诺富特清迈宁曼路 Journeyhub 酒店

Dear Justin, Thank you for sharing your experience with us and for your loyalty as an ALL – Accor Live Limitless Gold Member. We truly appreciate your feedback. We are glad to hear that you enjoyed our convenient location, breakfast selection, and front desk service. However, we sincerely apologize for any inconvenience you experienced, particularly regarding the delay in water replenishment and the limited bar operating hours. Please rest assured that we will review these concerns with our Heartist to improve our service and ensure a better experience for our valued guests like yourself. Your suggestion regarding a water dispenser is also noted, and we will take it into consideration for future improvements. We truly value your support and hope to have the opportunity to welcome you back for a better experience in the future. If there is anything else we can do to enhance your next stay, please feel free to let us know. Best regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Dear Vin, Thank you for your excellent rating and for making Novotel Chiangmai Nimman Journeyhub your second home in Chiang Mai! We truly appreciate your kind words about our team, the welcoming atmosphere, and the dining experiences, especially our Friday Buffet. Your thoughtful recommendations are invaluable, and we will certainly consider them to enhance our guests’ comfort and experience. We also appreciate your suggestion regarding the free coffee/tea area in the lobby. A special thank you for recognizing Khun Nakul Gupta, Jelly, B, Jeab, and our Heartist Team – they will be delighted to hear your kind words! We look forward to welcoming you back again soon. Best regards, ฺBoondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Dear Guest, Thank you for sharing your positive review! We are delighted to hear that you enjoyed your stay at Novotel Chiangmai Nimman Journeyhub. We are especially pleased that you appreciated our location and the service from our Heartists, particularly at the front desk. Your satisfaction is our top priority, and it\'s great to know we met your expectations. We are also glad that you enjoyed our sustainable initiatives, as well as the amenities provided during your stay. We hope to welcome you back for another enjoyable experience in the future. Thank you once again for your kind words, and we look forward to hosting you again soon! Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Dear Tzu Hui H., Thank you for your wonderful review and for sharing your experience with us! We are delighted to hear that you enjoyed our convenient location and excellent service, especially from our Chinese-speaking staff member. Your kind words will surely be shared with our Heartist as encouragement to continue providing exceptional hospitality. If there’s anything we can do to make your future stays even more enjoyable, we would love to hear your suggestions. We look forward to welcoming you back to Novotel Chiangmai Nimman Journeyhub! Best regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Dear Dr. C., Thank you very much for choosing to stay with us. We sincerely apologize for any inconvenience you may have experienced during your recent stay, and we truly appreciate your feedback. Our hotel is conveniently located near key attractions such as Maya Mall, Nimman Road, Chiang Mai University, and the beautiful Doi Suthep. We are pleased to offer a complimentary shuttle service to Maya Mall, which is just a short distance from the hotel. Should you require transportation to other destinations within the area, please do let us know. While additional routes may incur extra expenses, we are happy to assist in arranging those services for you. Regarding your room's soundproofing, we understand the importance of a peaceful and restful environment. While our rooms are designed with comfort in mind, we recognize that sound levels can sometimes be an issue. If you experience any disturbances, we would be happy to provide earplugs at the Front Desk, free of charge, to enhance your comfort during your stay. We truly value your patronage as an Accor Gold member and remain committed to providing you with the best possible experience. If there is anything else we can do to improve your comfort or make your next stay even more enjoyable, please don’t hesitate to reach out. We look forward to welcoming you back and ensuring a more seamless and relaxing stay. Once again, we apologize for any inconvenience caused, and we sincerely appreciate your understanding. Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub