清迈美居酒店 4 星

客户意见评级 (ALL 评级) 4.9/5 184 评论

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清迈美居酒店 - Image 1
清迈美居酒店 - Image 2
清迈美居酒店 - Image 3
清迈美居酒店 - Image 4
183 Changpuak Road, SRI POOM, MAUNG DISTRICT, 50200 清迈, 泰国

描述

酒店其他优惠

  • 提供免费无线网络的宽敞舒适的客房

  • 享受室外游泳池，可欣赏全景

  • 靠近超市和银行服务点，酒店设有免费私人停车场

  • 距清迈国际机场 10 分钟路程

我们的客房

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酒店位置

清迈美居酒店

183 Changpuak Road, SRI POOM, MAUNG DISTRICT
50200 清迈
泰国

GPS:18.802206, 98.985593

电话
传真 +66 53 225 505

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

CITRUS

All-day dining venue featuring International buffets and all-day dining menu choices.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.9/5  184 评论

TripAdvisor 评级  3.5/5  1,271 评论

Exceptional customer service

Tripadvisor 评级 5.0/5

Doruk T 经 TripAdvisor 认证的评论

Our stay at the Mercure Chiang Mai has been amazing. Our experience with staff have been a highlight. Hotel reception have been very helpful and kind. The rooms are older but spacious, clean have a good style. I would highly recommend this hotel to any visitors of Chiang Mai. I will definitely stay here again

Dissapointed

Tripadvisor 评级 2.0/5

thierry a 经 TripAdvisor 认证的评论

This hotel needs to upgrade BIG TIME if they want to stay and compete in the tourist market. I had the feeling that it us geared towards local tourists. My biggest concern is safe ad my first room had NO LOCKS: just a chain. The second room had a lock but heretoo very easy to break in. The rooms are showing lots of wear and tear. Simple and old furniture ( the beds are great by the way). The vathrooms gave had some sort of an upgrade however there are things missing ( like a towelrack). Rooms are NOT equipped for the modern technology: no USB ports to be found, spo bring your adaptors. The " restaurant" reminded me of a school cafetaria: the buffet has the same assortment everyday. There's no atmosphere to be found, definitely not a place to have a " romantic" date! It's also VERY noisy : music blasting every Thursday and Friday across the street. I believe there's a lack of communication between the several departments, which leaves the assistant manager having to clean up the mess ( and she doesn't deserve it because she truly was doing her best but couldn't di much as I had the impression her hands were tight by.managment). Again Metcure Chiang Mai must truly take a very critical eye to their hotel if they want to stay in the market. For the same price one can find much MUCH better hotels within the city offering a better quality of service

Dear Valued Guest, Thank you for taking the time to share such detailed feedback regarding your recent stay. We are truly sorry to learn that your experience fell short of your expectations and that several aspects of your stay caused inconvenience and disappointment. Please accept our sincere apologies for the issues you encountered. Your comments have been shared with our Engineering and Housekeeping team for review and corrective action. We sincerely appreciate your insights and thank you once again for your valuable feedback. Warm regards, Sirisook Moore General Manager

客户意见评级 4.5/5

Wei Z. 家庭住宿 - 所有已确认评论

前台当班经理热情，雅高会员友好。所有员工礼貌热情

Dear WEI Z., Thank you very much for your wonderful feedback regarding your recent stay at Mercure Chiang Mai. We are delighted to hear your kind words about our Front Desk Manager’s enthusiasm and friendliness towards our Accor members. It is also rewarding to know that our team’s politeness and enthusiasm made a positive impression on your experience. Your compliments will be shared with our team, as they serve as great encouragement for us to continue delivering genuine service from the heart. We look forward to welcoming you back to Mercure Chiang Mai in the near future. Warm regards, Sirisook Moore General Manager

Nice place to stay in Chiang Mai

Tripadvisor 评级 4.0/5

PKRajesh 经 TripAdvisor 认证的评论

This was my second visit to the hotel. Overall, a good stay. The room was spacious. Even with an extra bed, there was sufficient room to move around. Facility is slightly old; however, no challenges were faced. Close to some attractions like the cabaret show, Chiang Mai boxing stadium etc. They also have shuttles to Sunday market, Saturday market, Jing Jai market, Maya mall etc. 7-11 and other shopping centers are nearby. Songthaews to Doi Suthep is at a walkable distance (may be less than a kilometer). Breakfast had items for almost everyone, though southeast asian dishes have an upper hand. I enjoyed most of the breakfast dishes over the 4 days. One area of improvement is the temperature of the coffee/tea. It is lukewarm at best. Overall, a good stay.

Dear PKRajesh, Thank you very much for choosing Mercure Chiang Mai once again and for sharing your experience with us. We are delighted to hear that you enjoyed your stay and appreciated the spacious room, convenient location near attractions and markets, as well as our breakfast offerings. It is always a pleasure to welcome back our returning guests. We also appreciate your constructive feedback regarding the temperature of the coffee and tea at breakfast. Please rest assured that we will review this with our culinary team to ensure improvements are made for a better dining experience. Your kind comments encourage our team to continue providing a comfortable and enjoyable stay for all our guests. We look forward to welcoming you back again soon for another pleasant visit to Chiang Mai. Warm regards, Sirisook Moore General Manager

Are we talking about the same hotel?

Tripadvisor 评级 5.0/5

John B 经 TripAdvisor 认证的评论

As a regular guest of the Mercure I was stunned to read the most recent review. I must say the review does not match my very positive experiences of the hotel, its management and the staff. I have hot water and use the wi-fi to back up my iPad and phone without difficulty. If there are difficulties with anything, the hotel responds quickly and effectively. For example, I witnessed the testing of the modems and wi-fi setup, following a customer complaint in April. (The system was working). The most disappointing comments of the review were those on the staff. In all my time at the hotel, I have seen the staff always striving to meet the needs of the customers. They take pride in doing their job well. Many times I have seen them go beyond the call of duty. During the Chiang Rai floods the management and staff organised a trip to Chiang Rai to offer material and show their personal support to the hundreds of households which were underwater. In other words, these people care about others. They care about their community and about their customers.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 288 评论 9.2/10 位置
  • 437 评论 8/10 房间
  • 410 评论 9.3/10 服务
  • 10 评论 7.6/10 上网
  • 210 评论 8.3/10 清洁度
  • 170 评论 3.5/10 氛围
  • 163 评论 7.7/10 早餐
  • 133 评论 9.2/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。