モーヴェンピック スリウォン チェンマイ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,044 件のレビュー

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モーヴェンピック スリウォン チェンマイ - Image 4
110 Chang Klan Road Muang, 50100 チェンマイ, タイ

説明

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  • ナイト バザールからすぐの素晴らしいロケーション

  • 地元タイの郷土料理と世界各国の料理

  • 市街を一望できる屋上の屋外プール

  • チェンマイ国際空港から15分

  • チェンマイ コンベンション センターから1 km

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ホテル所在地

モーヴェンピック スリウォン チェンマイ

110 Chang Klan Road Muang
50100 チェンマイ
タイ

GPS:18.78379, 98.9998

電話番号
ファックス +66 53 270 063

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,044 件のレビュー

トリップアドバイザーの評価  4.1/5  1,906 件のレビュー

2025エクセレンス認証

A great stay.

トリップアドバイザーの評価 5.0/5

katharine2016 トリップアドバイザー認証口コミ

Lovely stay for 9 nights in a 2 bedroom connecting suite on the 7th floor. Clean, comfortable, quiet, with a great breakfast varied enough to ring the changes over the 9 days. Staff were exceptional, polite, attentive, helpful and they smiled a lot. Really enjoyed chocolate hour with the chocolate fountain and happy hour drinks. Live music out on the terrace by the night bazaar was a great place to hang out. A totally unpretentious but old 'lady' classic hotel, the staff perform well above the 4 star rating of the hotel and could teach some Singapore 5 star hotels a thing or two about classy service. Well done movenpick suriwongse Chiang Mai. 🌞

Dear katharine2016, We very much appreciate your comments regarding your stay at the Mövenpick Suriwongse Hotel Chiang Mai. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sirinpat Lapuan /Guest Experience Manager

お客さまの声 2.0/5

Tae O. ご友人 - 確認済みレビュー すべて

バスタブに水をためたところ、茶色い水がたまりびっくりしました。また、トイレットペーパーを取り付ける事ができませんでした。忙しかったため、取り付けの依頼はしませんでしたが、このレベルのホテルでこのような事はちょっと考えられません。改善を強く希望します。

Dear Mr. Tae O., Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to cause happened; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, Sirinpat Lapuan /Guest Experience Manager

お客さまの声 4.0/5

Mayumi H. ご友人 - 確認済みレビュー すべて

好立地でツアーや買い物に便利でした。チョコレートタイムがあり、日本語を話せるスタッフもいて、助かりました。ただ、蒸し暑い事に対応するせいかエアコンがききすぎてて、館内は寒かった。食事は着いた日と最後の日のコースが残念でした。毎日、バイキングの方が良かったです。パンケーキとおかゆが美味しく、たくあんと生姜があって良かったです。 チョコレートタイムのお菓子は美味しいのに、バイキングのデザートがイマイチでした。 タイ料理は辛さを自分で調節できるようになってて、全部美味しかったです。

Great location but hotel is “tired”

トリップアドバイザーの評価 3.0/5

BuenViaje68 Couples - トリップアドバイザー認証口コミ

The location of Mövenpick was great! It is in the center of tons of things to see and do within Chiang Mai. That is the best thing about this hotel. As a hotel, it is average by our standards (I travel a lot and have a lot of contributions on TripAdvisor…I’m very fair with my reviews.) The staff was friendly and helpful, but I had to ask for a lot of things…like having toilet paper supplied to our room. They never re-supplied the room after cleaning. I had to call for 2 rolls everyday. Not that we use a lot daily, the rolls don’t last very long. Also, the room had a weird and older/musty smell. The bed was comfortable and the A/C worked great, which made the room comfortable for sleeping. The bar offers a Happy Hour all day, 2 for 1 cocktails. However, the drinks are so watered down or mild that I needed to drink double to have the same effect as bars in the USA. I don’t know if this is a Thai thing or this hotel. Overall, the Movenpick is “tired.” That’s why I only rate it a 3 star. I don’t think I’d stay here again.

Dear BuenViaje68, Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to cause happened; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 0822281829 if you wish to discuss this matter in further details. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Not happy here

トリップアドバイザーの評価 2.0/5

LeonMik トリップアドバイザー認証口コミ

I simply cannot believe that the maximum ratings here are realistic! This hotel simply does not deserve praise. The first impression upon arrival was indeed phenomenal, but everything changed as soon as I stepped out of the elevator. The carpets are completely dirty, the paint are peeling, and the property showed visible signs of wear from humidity and poor maintenance. Upon entering the room, it was even worse: a strong smell of urine and mold. The furniture and equipment are old, probably once worthy of 5 stars. Despite the air conditioning, the room felt uncomfortably humid. I wonder when the air conditioning was last cleaned, or if the sanitary inspection ever checks for mold and other health-hazardous issues

Dear LeonMik, Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to room conditions; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 0822281829 if you wish to discuss this matter in further details. Sincerely, Sirinpat Lapuan /Guest Experience Manager

との提携 TripAdvisor

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チェンマイのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。