モーヴェンピック スリウォン チェンマイ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,093 件のレビュー

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110 Chang Klan Road Muang, 50100 チェンマイ, タイ

説明

ホテルのその他の情報

  • ナイト バザールからすぐの素晴らしいロケーション

  • 地元タイの郷土料理と世界各国の料理

  • 市街を一望できる屋上の屋外プール

  • チェンマイ国際空港から15分

  • チェンマイ コンベンション センターから1 km

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ホテル所在地

モーヴェンピック スリウォン チェンマイ

110 Chang Klan Road Muang
50100 チェンマイ
タイ

GPS:18.78379, 98.9998

電話番号
ファックス +66 53 270 063

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,093 件のレビュー

トリップアドバイザーの評価  4.1/5  1,910 件のレビュー

2025エクセレンス認証

Relax and Unwind with a Team that cares

トリップアドバイザーの評価 5.0/5

Freedom03625570084 トリップアドバイザー認証口コミ

Front Office Staff named Bow was very professional and efficient during checkin. Checkout was superfast too. Concierge Guys were very polite at the door, each time we leave and return. Holiday Spa staff named Sunshine was very friendly and proactive. We took 02 packages on separate days and both sessions were very relaxing and revujenating. The Masseurs were very professional and approachable as well. I have been here twice this year and both times were equally impressed by the services.

Good choice for a city trip

トリップアドバイザーの評価 4.0/5

DickZe トリップアドバイザー認証口コミ

The hotel is big and centrally located. Walking distance for many locations. There is parking space on the third floor of a garage which can be accessed from the road to the side of the hotel (Loi Kroh Road). It can be a bit awkward to find. From the parking there is access to the hotel. Our room smelled a bit musty but was sufficiently large with a nice bathroom. There is a fridge, a safe, a desk and a sofa. It is also quiet and sleeping quality is good. The pool is quite small with enough seating around it and a pool bar. Unfortunately the inevitable music you don’t want to hear. I want quiet or something of my own choice through ear buds. Same in the gym, but they turn it off on request. The breakfast is an extensive buffet with a lot of choice. Wi-Fi works well most of the time, is not superfast though.

Dear Mr.Dick Z, Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to room conditions and our services; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Poor Service, Good Location!!

トリップアドバイザーの評価 2.0/5

Rohan H トリップアドバイザー認証口コミ

My second time staying here this year. Seems like service gets worse everytime 1 Check in: 1⭐️You would think an Accor hotel would have this sorted but the worst experience. Apparently amex doesn't work on booking site. Which is I guess a banking issue ? but you can't tap amex card using your phone any other card is ok just amex. Would be good to know all this before hand. I needed a king bed instead of twins so I downgraded from deluxe to classic , which is down 2 levels and also paid the same fine it's my fault. But some empathy from the reception would be nice kept me waiting in lobby for an extra hour after room was ready when I was told that they would call me when it was ready. In total I waited 3 hours. Also usually in other places they offer to join the two beds to make a king. Thats what mercure in bkk did. 2. Room condition: The red sofa in the pictures looks so bad in reality all the color and material is dated and cushioing is very poor hurt my back bathroom is tiny max 1 person can be inside at a time. View outside my room is the wall of another building quite close too. 3. From this experience better to book the duangtawan next door as value for money cause clearly in both cases you get the same dated infrastructure but at-least in the case of the later you pay 30% less.

Dear Mr.Rohan H, Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to room conditions and our services; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sirinpat Lapuan /Guest Experience Manager

very very old room, but very good service.

トリップアドバイザーの評価 3.0/5

visitlimp トリップアドバイザー認証口コミ

I stayed here as a gold member status of ACCORPLUS; so I got room upgrade upon my check-in to bigger room. However, the upgrade room is in the old building of car park and the room itself is very dated. Outside window is very dirty. Not really appreciated for the condition of hotel and the room. I understand this is an old hotel and MOVENPICK just moved in, but it should be renovated to match status of 4* Movenpick level. For me, it is like 2.5 or 3* only. However, staff service and breakfast are wonderful. Staff are very friendly and very helpful. Breakfast is absolutely brilliant, lot of choice. Location is also very good, short walk to Night Bazaar and other street food, centrally located in Chiang Mai.

Dear visitlimp, Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to room conditions and our services; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Manager unable to solve my problem when i ask her why i need to wait till 3pm to check in for my room.

トリップアドバイザーの評価 1.0/5

Tour18253463892 トリップアドバイザー認証口コミ

Hotel Room facility look very old and poor customer service in front counter.. Breakfast less choice. Not worth for the Rate.

Dear Tour18253463892, Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to caused happened; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 0822281829 if you wish to discuss this matter in further details. Sincerely, Sirinpat Lapuan /Guest Experience Manager

との提携 TripAdvisor

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周辺の他の施設

チェンマイのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。