カナル ハウス スイーツ アット ソフィテル レジェンド ザ グランド アムステルダム 5 つ星

トリップアドバイザーの評価 4.5/5 3,859 件のレビュー

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Oudezijds Voorburgwal 197 A, 1012 EX アムステルダム, オランダ

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当ホテルの客室

ホテル所在地

カナル ハウス スイーツ アット ソフィテル レジェンド ザ グランド アムステルダム

Oudezijds Voorburgwal 197 A
1012 EX アムステルダム
オランダ

GPS:52.371182, 4.895749

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

トリップアドバイザーの評価  4.5/5  3,859 件のレビュー

2024エクセレンス認証

To old and to dirty feeling

トリップアドバイザーの評価 3.0/5

jeromesh2001 Couples - トリップアドバイザー認証口コミ

Nice place in the city maybe to near dirty area , this hotel was beautiful , but today it’s really old , the rooms are old and feeling dirty even dirty , hope Sofitel will invest !!!! And make deep cleaning inside the room . Also hope they forbidden people to smoke inside the rooms !!!!!!! Breakfast very basic and not 5 stars food quality ! Pity was good !

Thank you for taking the time sharing your feedback with us. We sincerely apologize for falling short of your expectations during your recent stay at Sofitel Legend The Grand Amsterdam. Your feedback is incredibly valuable to us, and we will use it to address the areas of concern you have highlighted. We strive to ensure the satisfaction of all our guests, and we encourage you to contact us at h2783-GR@sofitel.com so we can better understand your concerns and work together to find a suitable solution. Despite the issues you faced, we are committed to earning back your trust and hope to welcome you back to The Grand for a better experience.

4 am wake up call

トリップアドバイザーの評価 1.0/5

Aliisa R トリップアドバイザー認証口コミ

Flew from S.F. for important meeting. Went to bed at 1 am, set my alarm for 9 am. Took a sleeping pill. 4 am the hotel calls me for a wake up call!!!! I wake up in total panic thinking must be an emergency. Nope, Armando from the front desk said another lady asked for a wake up call to my room and he didn’t verify any other information. Wasn’t able to get back to sleep. Totally wrecked for my meeting.

Best place to stay in Amsterdam

トリップアドバイザーの評価 5.0/5

tom m トリップアドバイザー認証口コミ

What a warm & welcoming hotel. From the moment we arrived in the early morning we were so warmly greeted. They offer an impressive breakfast buffet + full menu service. A friendly, efficient & professional service staff took good care of us that morning. Our room was very well appointed- an extremely comfortable bed- and a luxurious bathroom. Nice & quiet and a beautiful view of the courtyard below from our windows. The hotel is rich in history but what sets it apart are the wonderful, friendly staff and fabulous location.

We are thrilled to learn that you had a positive experience during your recent stay at Sofitel Legend The Grand Amsterdam. Thank you for sharing your feedback with us; it is truly rewarding for our team to know that we succeeded in making your stay enjoyable. We are delighted to hear that you enjoyed your breakfast experience at The Grand. It is wonderful to hear that our attentive ambassadors contributed to your satisfaction during your stay. We will gladly pass on your compliments to the team as recognition for their exceptional efforts. Guest satisfaction is our top priority, and our ambassadors are committed to upholding the high standard of five-star service that we are known for, ensuring every guest receives nothing short of excellence. We sincerely hope to have the pleasure of welcoming you back to The Grand on your next visit to Amsterdam.

Nice Venue

トリップアドバイザーの評価 5.0/5

zack477 トリップアドバイザー認証口コミ

Very nice hotel in Amsterdam. Highly recommend it. We arrived at noon but were told the rooms are ready at 3:00 p.m. It was not. We spend 9 hours in an overnight flight and were tired, fell asleep in the lounge. Repeated visits to the front desk didn't help. We were finally given our room key at 4:10 p.m. Although a slow start, we enjoyed the rest of our stay. The room was fine. The bar, The Flying Dutchman, was great and enjoyed two evening there. The breakfast buffet room was fine and the service good. We had our dinner at the dining room bar. Simple but very nice. The staff were wonderful even after my repeated requests to see if the room was ready.

We extend our sincere gratitude for your thorough review of your stay at Sofitel Legend The Grand Amsterdam. Your insights are invaluable to us, and we are grateful for the time you have taken to share them. We are delighted to hear that our ambassadors made a positive impression even with the slow start you faced. They will be thrilled to hear that they contributed to your wonderful experience. We are thrilled to hear that you enjoyed your dining experiences at The Grand! Guest satisfaction is our top priority, and our ambassadors are committed to upholding the high standard of five-star service that we are known for, ensuring every guest receives nothing short of excellence. It would be our pleasure to have you as our guest again at The Grand on your next trip to Amsterdam.

Luxury service at its finest!

トリップアドバイザーの評価 5.0/5

Chaira D Couples - トリップアドバイザー認証口コミ

The staff at Sofitel Legend The Grand Amsterdam went above and beyond to create an unforgettable and personalized experience during my stay! The hotel is a magical place filled with wonderful historical stories. But most of all the people create the true luxury touch. I would like to say a special thanks to Nicky Smit for the personal gift he presented for me in the Room! Out of doubt the best hotel in Amsterdam!

We are delighted to hear about your positive experience during your recent stay at Sofitel Legend The Grand Amsterdam. Thank you for sharing your feedback with us, and for allowing us the opportunity to be a part of your Amsterdam experience. Thank you for your kind words about our ambassadors. We will certainly share your kind words with the team as recognition for their excellent service. Ensuring guest satisfaction is at the forefront of everything we do, and our team of ambassadors is dedicated to providing the exceptional five-star service we are renowned for. We hope to have the pleasure of welcoming you back to The Grand for another memorable stay in Amsterdam.

との提携 TripAdvisor

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