モーベンピック フランクフルト シティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 74 件のレビュー

モーベンピック フランクフルト シティ - Image 1
モーベンピック フランクフルト シティ - Image 2
モーベンピック フランクフルト シティ - Image 3
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説明

ホテルのその他の情報

  • 自然光が入る12の会議室とカンファレンスルーム

  • フランクフルトエキシビションセンターまで徒歩 5 分

  • パノラマビューを望む屋上テラス、「モーベンピック」レストラン、屋外エリア付きのバー

  • 288のモダンな客室

  • 8 階に 130 m² のジム(無料)

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

モーベンピック フランクフルト シティ

デンハーガー通り 5
60327 フランクフルト アム マイン
ドイツ

GPS:50.10984, 8.65103

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

MOVENPICK RESTAURANT

さまざまな種類の地元料理、スイス料理、世界各地のお料理をお楽しみください。モダンでスタイリッシュな雰囲気の中で、毎日お客様をお迎えします。ショーキッチンでは舞台裏の様子をご覧いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  74 件のレビュー

トリップアドバイザーの評価  4.3/5  1,434 件のレビュー

Not professional work

トリップアドバイザーの評価 1.0/5

Диана С トリップアドバイザー認証口コミ

Dear Dianaslus, Thank you for taking the time to tell us about your experience. We are sorry to hear that your stay with us did not meet expectations, especially in relation to booking an accessible room for your mother. We take your feedback very seriously as guest satisfaction is our top priority. It is unacceptable that you were not provided with the room you were promised and we sincerely apologize for any inconvenience this has caused you and your family. We will speak to our team immediately to ensure that such misunderstandings are avoided in the future. Your feedback is very important to us and we thank you for bringing it to our attention. We hope that you will give us another chance in the future to show that we can provide our guests with the service they deserve. Best regards, Your Mövenpick Hotel

Best hotel experience

トリップアドバイザーの評価 5.0/5

Harley T ファミリー - トリップアドバイザー認証口コミ

Dear Harley T, Thank you very much for your wonderful review! We are very pleased to hear that you had the best hotel experience in our hotel during your stay in Germany, Austria and Switzerland. We really appreciate your praise about our team, especially about Mr. D. Vaskov. We are committed to providing a friendly and professional service to all of our guests and it's great to hear that this has left a positive impression on you. We are proud to have a team that values ​​diversity and treats all guests with respect and courtesy. Your feedback motivates us to continue doing our best. We hope to welcome you back soon and wish you all the best until then! Kind regards,

No irons in the rooms, you are welcomed in a spooky "iron room" instead

トリップアドバイザーの評価 3.0/5

openjournal トリップアドバイザー認証口コミ

Dear Openjournal, Thank you for taking the time to give us your feedback about your stay at our hotel. We are sorry to hear that your experience with the ironing service did not meet your expectations. We take your comments about the ironing room and accessibility very seriously and will discuss them internally to consider possible improvements. We are sorry that you had an unpleasant experience during your stay. We value your feedback as it helps us improve our service and provide our guests with a better stay. We would be happy if you gave us a second chance in the future to show you that we are learning from your comments and continuing to improve. Best regards, Your Mövenpick Hotel

Mostly good

トリップアドバイザーの評価 4.0/5

MazarineseaL3961RG ビジネス - トリップアドバイザー認証口コミ

Dear Mazarineseal, Thank you for your detailed feedback on your stay at our Mövenpick Hotel Frankfurt City. We are pleased to hear that you enjoyed our breakfast offerings and found the staff helpful. We regret that the air conditioning in your room did not work optimally and that this caused any inconvenience. We will review this internally to ensure such issues are avoided in the future. We're sorry to hear that housekeeping has resulted in another air conditioning challenge. We will discuss this with our housekeeping team to ensure such situations are avoided. We're happy to hear that the heated bathroom floor tiles are cozy in the winter, but we understand that they can be uncomfortable in the summer. We will check if there is a way to control this feature individually. We are pleased that the location of our hotel opposite Skyline Mall was convenient for you. Thank you for your feedback, which helps us to continually improve our service. We hope to welcome you back soon! Your Mövenpick Team

Charged my card without permission even though I already paid.

トリップアドバイザーの評価 2.0/5

Elisia T Couples - トリップアドバイザー認証口コミ

Dear Elisa, Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the issues you experienced with your payment and the subsequent delay in our response. This is certainly not the level of service we strive to provide, and we understand how frustrating this must have been for you during your holiday. We are glad to hear that you enjoyed our location and found your room to be quiet and clean. Your comments regarding the pillows will also be taken into consideration, as we continuously work to improve our guests' comfort. We appreciate your feedback, as it helps us identify areas for improvement. We hope that you will consider giving us another chance in the future to provide you with a much better experience. Best regards, Your Hotel Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 420 件のレビュー 8.6/10 ロケーション
  • 528 件のレビュー 6.2/10 客室
  • 421 件のレビュー 6.1/10 サービス
  • 14 件のレビュー 8.5/10 インターネット
  • 319 件のレビュー 8.6/10 朝食
  • 234 件のレビュー 4.9/10 清潔さ
  • 160 件のレビュー 3/10 お値打ち度
  • 11 件のレビュー 3.1/10 ウェルネス・温泉エリア

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