慕温匹克 Hamburg 4 星

客户意见评级 (ALL 评级) 4.4/5 104 评论

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慕温匹克 Hamburg - Image 1
慕温匹克 Hamburg - Image 2
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Sternschanze 6, 20357 HAMBURG, 德国

描述

酒店其他优惠

  • 历史地标，在城市内的水塔

  • 颇具吸引力的工作会议套餐，13 间大中小会议室

  • 酒店车库设有 4 个充电站（需付费）

  • 开放式厨房，烧烤露台，咖啡休息和接待处

  • 小酒馆美食和创意鸡尾酒

我们的客房

酒店位置

慕温匹克 Hamburg

Sternschanze 6
20357 HAMBURG
德国

GPS:53.56465, 9.970611

电话
传真 +49 40 3344113333

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 健身中心
  • 无线网络
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

MOVENPICK RESTAURANT

Das Mövenpick Restaurant befindet sich in einem wunderschönen, verglasten Außengebäude und bietet eine herrliche Aussicht auf den Park.Unser Küchenchef nimmt Sie mit auf eine kulinarische Reise mit traditionellen Schweizer Spezialitäten und international

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  104 评论

TripAdvisor 评级  4.4/5  2,753 评论

Good, but could be much better.

Tripadvisor 评级 3.0/5

Kurt M 经 TripAdvisor 认证的评论

Perfectly located just beside the UBahn, but kind of a scary unpleassant area, I wont recommend the area if you are traveling alone, to many spooky people. Hotel is a perfect theme, and you really feel that its in an old watertower. Rooms are cosy, breakfast is perfect, even a cook who can povide you with fresh omelets, then why only 3 "Stars", could you ask. Because the reception who is the face of the hotel, the first thing you meet as a guest, are on a very very low level. Very little information given, normally you are giving the basic as guest, check-out, breakfast is from /to, but nothing. No information that you needed a coin to get out of parking, had to find out myself. I have had much better service at low level hotels Restaurant is okay, but be aware of that if the run out of some sides, they just change it without asking, we had our potatoes with onions changed to french fries, so again there the service level could be much higher. With a better and more infomative reception staff and restaurant staff, this hotel could be a 5 star.

Dear Kurt, Thank you for sharing detailed feedback about your stay at Mövenpick Hotel Hamburg. We are glad that you enjoyed the unique character of our hotel as a converted water tower. Our team is pleased you appreciated the comfort and cleanliness of your room, as well as the overall quality throughout your stay. Your positive remarks about our breakfast selection and freshly prepared omelets mean a lot to us. However, we regret reading of any issues regarding the service you may have experienced. We regret that our team at the front desk did not provide all essential information at arrival and did not meet your expectations for hospitality and guidance. We also take note of your comments regarding the changing of menu items in our restaurant. Our team will use your feedback to further support colleagues to provide smooth and attentive service. We also understand that the area outside may have felt less inviting, even though our location offers great access to Hamburg’s main attractions and public transport. Nonetheless, we are delighted to hear you found the hotel’s position next to the underground convenient for exploring the city. We thank you for highlighting many aspects you enjoyed and appreciate your balanced and thoughtful remarks. We look forward to welcoming you again and hope we can provide an even better visit next time. Best regards, Michael Lutz, General Manager

Memorable breakfast.

Tripadvisor 评级 4.0/5

Vivienne W Friends getaway - 经 TripAdvisor 认证的评论

This was our first time in Hamburg and in Germany. Most of the staff were friendly and helpful. The breakfast was most memorable for the wide range of fresh food products and cooked food. We slept well but found the shower water fluctuate, query due to a high floor. Great views of Hamberg.

Dear Vivienne, Thank you for taking the time to share your feedback. We're delighted our breakfast offerings made such a positive impression during your first Hamburg visit. Our culinary team takes pride in curating fresh, diverse selections to start guests' days right. However, we regret the shower inconsistencies you experienced. While water pressure can vary slightly on higher floors, our maintenance team routinely checks systems to ensure comfort. Finally, we're pleased you appreciated our panoramic city vistas – the tower location truly offers unique perspectives of Hamburg's charm our team loves sharing. We hope to welcome you back in the future for an even better experience. With warm regards from the water tower, Michael Lutz, General Manager

Amazingggggg Stay

Tripadvisor 评级 5.0/5

elvinbaba 家庭住宿 - 经 TripAdvisor 认证的评论

Everything at Mövenpick Hotel felt truly 5-star, from the very complete breakfast to the restaurant’s amazing terrace, the cozy sauna, and the beautifully designed rooms. Staying in a stylish, modern hotel that’s built inside a former water tower was a unique and charming experience. If I come back to Hamburg, I will definitely stay here again.

Dear Elvin, We appreciate your kind feedback. It is wonderful to read about your experience at our unique hotel. We are delighted you enjoyed both the variety of our breakfast offerings and moments of relaxation in our sauna facilities. Our team takes pride in maintaining the balance between historic architecture and modern comforts throughout the property, particularly in our redesigned guest rooms. The terrace overlooking Sternschanzenpark remains a favorite spot for many guests to unwind after exploring Hamburg. We look forward to welcoming you for another pleasant stay. With best regards from the Schanzenpark, Michael Lutz, General Manager

Amazing architecture - unique gem!

Tripadvisor 评级 5.0/5

Jessica T 经 TripAdvisor 认证的评论

Beautiful building - architecturally very unique, makes fora special backdrop. All rooms have great city views. Staff are very friendly and attentive. Great selection of foods at breakfast, incl. warm dishes - best enjoyed on the sunny terrace within the greenery of the surrounding park. Conveniently located - one stop to the famous Reeperbahn and 2 - 3 to main city center sights. Would definitely recommend to anyone looking for a very comfortable, unforgettable stay!

Dear Guest, Thank you for such a positive review. We appreciate you highlighting your experience at our historic water tower property. Our team takes pride in maintaining the unique architectural character while ensuring all rooms offer panoramic urban vistas. The breakfast selection featuring regional specialties and our sunny park-facing terrace seem to have enhanced your mornings. Particular thanks for acknowledging our colleagues' attentive service and the convenience of our central Sternschanze location. We all look forward to welcoming you on your next visit. With warm regards from the Hanseatic city, Michael Lutz, General Manager

Top customer service care from AJ

Tripadvisor 评级 5.0/5

NorthStar52400262757 家庭住宿 - 经 TripAdvisor 认证的评论

We came to Hamburg for the first time, from America. So we were excited to visit Hamburg and experience the German culture and the sightseeing. We booked a week at the Mövenpick Hotel in hamburg. We booked a table for breakfast for 4, and we met a young man who was from London and was the only young man who spoke English. I believe his name was AJ or TJ . We asked him if he could recommend to us some sightseeing to see in Hamburg. My wife was very impressed with his ideas and his knowledge around hamburg. We went over and above to help our family. He told us to use the Map of Hamburg with our phones and to buy a travel card for a whole day to save us some money. He helped us with the best tourist attractions and resturent for that evening for my family. Overall, I wanted to say a big Thank you to AJ for all the support and making our stay at Mövenpick Hotel in hamburg a holiday to remember.

Dear Guest, We sincerely appreciate your wonderful feedback about your stay at Mövenpick Hotel Hamburg. Your experience fills us with pride. We are delighted that our team member provided such attentive assistance during your visit. Your description of the personalised recommendations and thoughtful guidance about transportation options shows the dedication of our staff to ensure visitors make the most of their time in Hamburg. Your appreciation of the local insights and customised suggestions for attractions demonstrates exactly how we aim to enhance each guest's exploration of our vibrant city. We look forward to welcoming you back for another memorable stay. Best regards, Michael Lutz, General Manager

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其他网络用户评价我们的酒店

  • 1,075 评论 8.8/10 位置
  • 1,223 评论 6.7/10 房间
  • 906 评论 7.7/10 服务
  • 12 评论 6/10 上网
  • 984 评论 9.3/10 早餐
  • 589 评论 8.4/10 氛围
  • 524 评论 5.3/10 舒适度
  • 511 评论 7.2/10 设施

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