Mövenpick Muenchen Airport bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.112 ulasan

Mövenpick Muenchen Airport - Image 1
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Deskripsi

Keistimewaan hotel

  • Show kitchen with regional, Swiss and international specialties and bar

  • Quiet setting near the airport

  • Sun terrace and Bavarian beer garden

  • 10 spacious meeting rooms, some with direct access to the terrace

  • 165 guest rooms, renovated in 2020

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Lokasi hotel

Mövenpick Muenchen Airport

Ludwigstrasse 43
85399 Hallbergmoos
Jerman

GPS:48.33159, 11.742494

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

MOVENPICK RESTAURANT

Our Movenpick restaurant with open show kitchen and light-flooded conservatory offers regional, Swiss and international specialties. From May to September you can also enjoy meals on the summer terrace in our beer garden.

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Peringkat ALL  4.6/5  1.112 ulasan

Peringkat TripAdvisor  4.1/5  1.315 ulasan

Exceptionally well,

Catatan Tripadvisor 5.0/5

mjsharp66 Ulasan TripAdvisor tersertifikasi

Outstanding service and food in the Restaurant, was a very pleasant experience, Service, Food and drinks. A shout out to the two servers…., great hospitality.

Dear Guest, thank you for your visit and thank you for your positive feedback which I shared with my team. Above all I am pleased that you were satisfied with all our services. It would be a pleasure to welcoming you again to be your host. Best regards Ulrich Zimmermann

Nice hotel / good price-performance ratio

Catatan Tripadvisor 4.0/5

svenMarch74 Ulasan TripAdvisor tersertifikasi

The check in by the young lady could have been a little friendlier... but ok Rooms in very good conditions, house keeping is doing a great job. As Accor Diamond member I got a room upgrade.. Many thx for that. WiFi good and stable enough for HD streaming. Price for car parking ok Breakfast staff same as the reception.... not very friendly. Overall a good hotel / good price-performance ratio

Avoid this place

Catatan Tripadvisor 2.0/5

pjd001 Ulasan TripAdvisor tersertifikasi

Avoid this place. It’s difficult and complex to get to using public transport. The front desk staff are indifferent and unhelpful. The decor is tired. It’s very expensive to get to the airport - there is no hotel shuttle. And unbelievably on the weekend food is impossible to come by. You would be better off financially going into the city and getting to the Munich airport by uber than staying here and you will have a much better experience.

Dear pjd001, thank you for your visit and thank you for your feedback which I shared with my team. Unfortunately you were not as satisfied as you expect. Please apologize for any inconvenience you may have had. As you can read in the most of our guest comments our hotel is very popular by our guests. I am very sorry that you have such a negative feeling. Nevertheless it would be a pleasure to welcoming you again to be your host to convince you about our good services. Best regards Ulrich Zimmermann General Manager

Stay away. Disgusting

Catatan Tripadvisor 1.0/5

CarpeDiem201612 Ulasan TripAdvisor tersertifikasi

Terrible hotel. Musty smell throughout, we moved rooms but they simply smell old and musty. Probably due to the dated carpet and furniture/ curtains. Dungeon like "upgrade" to a dark room under the roof. Zero services. How can this be a 4 star as we have stayed in much better 2-star properties! Taxi from the airport EURO 30 (Euro 60/ retour). No shuttle offered, that's ridiculous. We could have stayed at the true airport Hotel Hilton w/ direct s-Bahn access to Munich downtown. From the Moevenpick, it is a bus plus S-Bahn (45-55 min one way). No food on premises until 6pm. Don't be fooled by the pictures posted of a restaurant and beer garden. Which airport hotel does this when promoting food services? Rooms and common areas are dated (80's with no updates), dirty with fabric stains on the upholstery and carpet. Looks like a tacky souvenir shop when checking in with a tacky jewelry cabinet at front desk and jams jars on the counter. Stay away! Use the cheaper and more delightful Hampton Inn across the street w/ shuttle, free bfst and nice updated sitting area or stay at the true HILTON airport hotel. Wasted 1/2 days here. The fact it belongs to french owned ACCOR should have been enough warning.

Dear Guest, thank you for your visit and thank you for your feedback which I shared with my team. Unfortunately you were not as satisfied as you expect. Please apologize for any inconvenience you may have had. As you can read in the most of our guest comments our hotel is very popular by our guests. I am very sorry that you have such a negative feeling. Nevertheless it would be a pleasure to welcoming you again to be your host to convince you about our good services. Best regards Ulrich Zimmermann General Manager

The room smelled like poop and their toilet paper had a diarrhea stains

Catatan Tripadvisor 1.0/5

Kongkiller Ulasan TripAdvisor tersertifikasi

I felt nausea, and difficulty breathing as soon as I entered our room on the 2nd floor. The room smelled like poop and urine. We encountered their toilet paper with a diarrhea stain in the room(pictures attached). I took pictures and immediately went down to show them. I requested a room change from the front desk. And they told me that they are completely booked up. They said they will send us the cleaning lady asap. While waiting for cleaning lady, my husband went down to get our room upgraded by paying extra 10 euro as he received an email offer earlier. Again, they said all the rooms were completely booked up. We waited over two hours. Finally, the cleanning lady showed up and handed me the toilet paper. She was about to leave so I asked her that the bathroom had to be sanitized. She poured some lavender scented liquid and flushed the toilet multiple times. Then she left and smell didnt go away. Front desk employees Daniel and Huy were super kind and nice. They kept on apologizing and said the building is 35 year old and the smell comes from the old pipe. We checked in around 5:15 pm and ended up leaving at around 8 pm. We've stayed at Movenpick Amsterdam and Prague before and they were not like this.

Dear Kongkiller, I sincerely apologize for the unpleasant experience you had during your stay with us. We understand how important comfort and cleanliness are, and I am truly sorry that we did not meet your expectations. The issues you described regarding the room smell and cleanliness are unacceptable, and I appreciate you bringing them to our attention. To make amends and ensure you have a pleasant experience, I would like to invite you to stay with us again for a complete stay, including a complimentary dinner. We would love the opportunity to provide you with the quality service and comfort you deserve, and to show you that your satisfaction is our top priority. Please let us know your preferred dates, and we will do our best to accommodate you. Thank you for your understanding and patience, and we hope to welcome you back soon. Warm regards, Ulrich Zimmermann General Manager

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 849 ulasan 8.1/10 Lokasi
  • 1.037 ulasan 7.7/10 Kamar
  • 1.006 ulasan 8.6/10 Pelayanan
  • 8 ulasan 7.9/10 Internet
  • 577 ulasan 8.9/10 Sarapan
  • 439 ulasan 6.4/10 Kebersihan
  • 110 ulasan 5.8/10 Fasilitas

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