Mövenpick Lausanne 4 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 1.574 comentários

Extras do hotel

  • Um hotel com certificação ALLSAFE

  • Hotel excecional nas margens do Lago de Genebra

  • Um restaurante italiano, um restaurante e um lounge bar com a assinatura Mövenpick

  • Muitos quartos com vista para o lago

  • 18 salas de conferências modulares e divisão de catering

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

Mövenpick Lausanne

Avenue De Rhodanie 4 Ouchy, Lausanne
1007 LAUSANNE
Suíça

GPS:46.50829, 6.624128

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

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Classificação ALL  4.3/5  1.574 comentários

Classificação do TripAdvisor  4.0/5  1.637 comentários

Very nice hotel

Nota Tripadvisor 5.0/5

J04nn4P Couples - Avaliação com certificação TripAdvisor

1. The rooms are very clean and the bed/pillows are very comfortable. 2. The location is very good (metro station opposite). 3. The breakfast is excellent and even better than a 5* hotel. 4. The stuff is ver friendly.

Dear JO4nn4P, Many thanks for the wonderful comments you have shared. It will be for sure shared with the team. Best regards, Franck Seguin General Manager

Nice stay, great area, and nice staff

Nota Tripadvisor 4.0/5

ianwebb75 Solo travel - Avaliação com certificação TripAdvisor

Had a nice two-night stay at the hotel, very good area, so close to the lake and promenade, close to the metro station, Olympic Museum and can walk into town in 10-15minutes. The check in and out process was smooth and easy and bar staff good without being exceptional. The bed was comfortable and room nice but found a couple of long hairs (I have very short hair) on the pillow when I first arrived. The gym was very good, and you could get a decent workout in. Overall, a pleasant stay and would probably stay again.

Dear Ianwebb75, Many thanks for having shared your satisfaction. I am glad to read that you yould be back for another stay and can't wait to welcome you again and to do our best to get a five stars rating. Best regards, Franck Seguin Cluster General Manager

Very good

Nota Tripadvisor 5.0/5

Anna85000 Negócios - Avaliação com certificação TripAdvisor

Stayed for 3 nights for business stay. Lovely views of the lake, and very close to the metro station. Staff really helpful and friendly. Prompt check in procedure. Room was a very high standard. Very clean, modern decor. Great breakfast with plenty of options (the scrambled eggs, as well as cheese selection were excellent). All in all a very good stay.

Dear Anna85000, Many thanks for the wonderful review you have shared. Hope to have the pleasure to welcome you again soon. Best regards, Franck Seguin General Manager

Very nice hotel

Nota Tripadvisor 5.0/5

Toubib111 Famílias - Avaliação com certificação TripAdvisor

Have returned to this hotel because of great location, nice views on lake, well appointed modern rooms, excellent staff and wonderful breakfast. Parking is reasonable and convenient. Excellent value. Not the old world ambience of surrounding establishments but there is little to criticize here.

Dear Toubib111, Many thanks for teh wonderful review you have shared. Looking forward to welcoming you again in a near futur. Best regards, Franck Seguin General Manager

Deposit not returned.

Nota Tripadvisor 2.0/5

SiandDJJ Negócios - Avaliação com certificação TripAdvisor

I stayed in the Movenpick in Lausanne for one night last week on a business trip. In terms of the standard of the room, the breakfast and the location of the hotel, I cannot fault it. However, like many hotels on checking in they took a deposit of £92 to cover any expenditure whilst I was there. I did explain to the receptionist that given it was 12:30am and I was leaving at 7:30am the next morning I wouldn’t be needing to spend anything; but I accepted that this was their standard procedure. The next morning I was running a bit late so having had breakfast I left the hotel without checking out. The next day I asked the company that had booked and paid for my stay to ring the hotel and make sure that I would be refunded the £92 that had been debited from my card. As I write a week later, despite numerous further calls I still haven’t received a refund. Today I rang them and explained the situation again; but for reasons the receptionist was not able to explain she said they would need to ring me back. Six hours later there has been no call. This is clearly a very good hotel; but it would appear they have very little commitment to serving their customers properly once they have left. To be honest it feels like they just cannot be bothered.

Dear SiandDJJ, I really do apology for the misunderstanding. We have contacted the bank accordingly eo ensure proper release and can guarantee you that the needful has been done from the hotel side immediately accordingy to our process. Unfortunately delay can happen from the bank side despite our imediate action. I am sure, it has been cleared now and do hope to welcome you again. Best regards, Franck Seguin Cluster General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 482 comentários 9.1/10 Localização
  • 752 comentários 7.2/10 Quarto
  • 741 comentários 7/10 Serviço
  • 17 comentários 3.8/10 Internet
  • 324 comentários 8/10 Pequeno-almoço
  • 207 comentários 6.1/10 Limpeza
  • 148 comentários 3.8/10 Custo Benefício
  • 117 comentários 6.3/10 Comodidades

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