Hotel Novotel Lausanne Bussigny 4 estrelas

This is my favorite place to stay when in the area, great location, service etc, etc However on this stay to my surprise I was very disappointed with the service of the restaurant for breakfast, I paid with the 5 day reservation for breakfast and on the only day we went for breakfast asked for 2 fried eggs instead of boiled or scrambled and was told I would have to pay an additional 20 Swiss Francs as they were not part of the buffet, I said I would pay if no other choice and Yoan brought them with a bill for 10 Swiss Francs, not the amount but the principle. Very sad especially as all other aspects were as good as over years when visited.

Bad experience at the reception. despite the fact that my room was paid with my credit card for the complete stay there, they claimed deposit. I simply refused after a strong discussion with the receptionist.

Positive: Good start point for Lac Leman either side search. Considerate personal in hotel. Good restaurant. Upgrade clear room. Welcome drink.Negative: Expencive parking, especially for gold level member.

The hotel is easily reachable with the #17 bus from Renens main railway station and is a typically well-run Novotel. Staff very friendly and obliging and the WiFi easy and quick. The restaurant menu was a little sparse, but the food good and the beer cold.

4* hotel with all the amendities that you expect on this level - however, without being with your own car, the hotel is situated relatively far away from everything else. With car - easy access as close to the motorway.

This hotel is very conveniently located just outside Lausanne in a large green area. The hotel boasts a natural spring pool and an extensive sauna and fitness suite set in well manicured gardens. The restaurant overlooks the pool and the electronic flower. You will have to visit to see this remarkable piece of engineering. The food menu is good and well presented, with the usual large breakfast buffet. The rooms are well maintained and comfortable. This was our second trip to this hotel and I am pleased to report that we were just as impressed as on the first visit.

Excellent and friendly service by reception and restaurant staff. Easy check in and check out Great menu and quality of food Pleasant and comfortable room Easy location from major routes Excellent overall!

At arrival with motorbike rececption was not friendly not helpfull, even not after showing my platina hotel card. Booked a privilage room, but the rain shower and the sink didn't work. Restaurant was okay.

I've been upgraded to an executive room, and it was one of the best bed I had in an hotel. No surprise as often at Novotel, but this stay was particularly nice, people very smily at reception, everything ready with on-line checking. I recommand Novotel Bussigny

Very good location and very friendly personnel, has a restaurant with very good menu, overall very good value. We stayed there 10 days visiting family around Lausanne area and appreciated very much the location, very convenient, we were close to everything without having to worry about parking the car. The service was very good, from housekeeping, restaurant and front desk.

I have been in the hotel for the weekend, but i would not recommend it. The hotel is very far from the city and as a tourist you would like to have at least the main touristic objectives around. If you have a car, then it is not so bad, but you need to drive around 20min. The breakfast services are some of the worst that i had and i am usually travelling and living in the hotels every week. I have asked for an omelette and the lady told me that i cannot have it because they are cleaning the kitchen with acid....i have never heard something like especially especially during the hours that the breakfast takes place...and this is just an example of very poor services

The hotel is nice, the staff lovely and the food good. However this was a terrible hotel for me, I was in Lausanne (for the first time) to attend a three day conference. Sadly the Hotel is not in Lausanne (as advertised) but Bussigny which was a €42 taxi fare from the Lausanne train station!

Nice location close to the highway. Clean. Minimum of hassles. Front desk staff was wonderful. Check in easy. Plenty of free parking. Incredible views. The only negative was that the breakfast crew was not very friendly -- not a single look, smile or hello. Also was surprised by an early check-in charge that we didn't notice until after departure. We were only asked what time we would be arriving and the room was ready at 1245 when we arrived. But the positives outweigh the negatives. Nice property and experience overall.

Modern and comfortable worlwide. Excelent breakfast and a nice restaurant for eventual meals. Helpful crew if you need ant business support (computer, internet, printer, scanner ). Rooms could be a little larger for families.

The rooms are not in par with the rest of the hotel. The exterior is nice. The rooms are not. The pool and fitness are nice. Breakfast was satisfactory. After the pictures I saw @ Accor, I was expecting much more. I was passing through on holiday and looked for something family friendly. Do not plan to use this hotel again.