Mövenpick Zurich Airport 4 星

客户意见评级 (ALL 评级) 3.9/5 1,316 评论

保证最优惠房价
Mövenpick Zurich Airport - Image 1
Mövenpick Zurich Airport - Image 2
Mövenpick Zurich Airport - Image 3
Mövenpick Zurich Airport - Image 4
Mittelholzerstrasse 8, 8152 ZUERICH-GLATTBRUGG, Switzerland

描述

酒店其他优惠

  • ALLSAFE and Green Globe Platinum certified hotel

  • Only 5 minutes from the Zurich airport

  • Restaurants, bar and summer terrace

  • Multifunctional meeting rooms

  • Free airport shuttle and 200 parking spaces (at a fee)

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

Mövenpick Zurich Airport

Mittelholzerstrasse 8
8152 ZUERICH-GLATTBRUGG
Switzerland

GPS:47.43932, 8.568669

电话
传真 +41 44 808 88 77

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LE CHALET

Le Chalet restaurant offers a wide selection of international dishes and seasonal variations. In the summer months, you can enjoy your meal on the large summer terrace.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  1,316 评论

TripAdvisor 评级  4.0/5  2,492 评论

I got ripped off by the staff

Tripadvisor 评级 2.0/5

alcathy 经 TripAdvisor 认证的评论

Upon check in I paid the 7 CHF cash hotel tax (3.50/p for 1 night) at reception with a woman name Dilan. She didn't give me a receipt as she said I don't need it & I didn't question as it was only 7 CHF. Upon check out handing in our cards, I confirmed that there are no charges & was told yes. When I got home a $12.07 was charged on my Cdn credit crd. I emailed them through Expedia, no reply. Got Expedia involved & the hotel replied that it was for the hotel tax, which I had paid in cash upon check in! Dilan had pocked my money and I'm not happy about that! A lesson has been learned here, get a receipt no matter how small the amount!

Run Down Hotel from 1973 Owned by a Famous Finacial Institution, Badly Managed

Tripadvisor 评级 1.0/5

Markus M 经 TripAdvisor 认证的评论

Upon timely arrival there was no free room I was told. After some waiting I was given room 816 (they said "upgraded"), which is adjacent to the room 814 depicted. Room 814 was being sanitized by means of heat, which means that the adjacent wall between the rooms were hot like a heating. Despite trying to cool down my room with the temperature regulator hotel staff late night had to emergency-open a usually permanently shut window so that some fresh air could enter to what felt like an oven. This on the other hand meant that light and noise were accompanying me the whole night. And only after hours was the room temperature ok. I couldn't close an eye until I went to the airport early in the morning. In addition, when senior staff interrupt customer reception interaction for a private conversation you wait for it to end. QR codes in the rooms don't work. Shuttle schedule only upon request available at the reception, nowhere else to be found where one would look for it. Shuttle driver not fluent of any language I speak (DE, EN, FR, ES for example). This was my second stay. During my first I had security related incident but did not suffer from any loss or harm because I was inside my room. I am Swiss citizen who grew up relatively close, so there is no cultural misunderstanding and there was no language issue in play either. The issue simply is profit at the cost before service / quality. Even though I own some shares of the parent company of Mövenpick Hotel Zürich Airport, there is little I can do. If it were for me I would be happy with a smaller dividend if the necessary investments in the property were made. Bottom Line: A run down hotel with 4 stars which I would give 2 stars for a quality and service, and the lack of any modern access control for both inside and outside

Look Elsewhere

Tripadvisor 评级 2.0/5

Nancy A 经 TripAdvisor 认证的评论

This hotel is sorely outdated and not up to any standard in my opinion. We were booked for a premium king, but the bed was NOT a king and the staff just basically shrugged it off, saying that is how the hotel room is ranked in their system. The place smells musty and they try to cover it with scented "cleaning" products. Our room did not feel clean at all, rather as though a cursory wipe down missed many details, such as grimy fingerprints on the glass bathroom door. We were told the shuttle from the airport runs every 15 minutes, but they did not mention the driver takes an afternoon break, so waited over an hour for a pickup. Overall not a great experience and I suggest anyone staying at the airport explore other options.

Dear Nancy, Thank you for sharing your feedback with us. We are sorry your stay did not fully meet your expectations. Our Premium King rooms are designed with king-size beds, and we regret any oversight in addressing your concern during your visit. Regarding the shuttle service, we operate complimentary transfers between 04:00–12:00 and 16:00–23:30, and we will reinforce clearer communication of these schedules. Our housekeeping team follows rigorous daily protocols, and we will review your observations to ensure our standards are consistently upheld. We hope to have the opportunity to welcome you back for an improved experience, Best regards, Heinz Krähenbühl, General Manager

Poor Breakfast service and housekeeping. Not expected such service in a Movenpick hotel. Lady server and chef in live.

Tripadvisor 评级 1.0/5

Joseph T 经 TripAdvisor 认证的评论

Breakfast is poor. When I ask for an Omlet Chef in Live counter and waitress response was very bad. Early morning such arrogance on requests spoil our day. I found someone’s items in my room and a housekeeping duster when I checked in. Handed over to Reception desk.

Dear Josephti, Thank you for sharing your feedback with us. We sincerely apologize that your experience did not reflect our usual standards of hospitality. Our breakfast buffet offers a variety of international and seasonal dishes, including gluten-free options and a budget-friendly coffee-and-pastry alternative, which we regret did not meet your expectations during this visit. Regarding housekeeping, our team conducts daily cleaning protocols to ensure guest comfort, and we have addressed this oversight with our staff to prevent recurrence. Please know we are committed to providing attentive service aligned with our reputation. We hope to have the opportunity to welcome you back for a more seamless experience, Best regards, Heinz Krähenbühl, General Manager

Clean and Comfortable but nothing special.

Tripadvisor 评级 3.0/5

Dave G 商务住宿 - 经 TripAdvisor 认证的评论

Affordable accommodation for one night near Zurich airport. Clean and comfortable but decor looking abit tired. Rooms are large with different seating options and TV had a large variety of stations. Free wifi was good. Generally the staff were nice but the Breakfast quality could be better. Free shuttle to the airport was quick and left frequently.

Dear Dave, Thank you for taking the time to share your review. We are delighted that you found our accommodations to be clean and that the comfort of your room met your expectations. It is great to hear that you appreciated the spaciousness of our rooms, offering a variety of seating options for your convenience. However, we note your comments regarding the decor feeling a bit tired and the quality of breakfast not entirely meeting your expectations. We take pride in maintaining a classic aesthetic, but we understand that individual tastes may vary. Regarding breakfast, we aim to provide a wide selection of healthy, balanced options and will consider your feedback as we continuously seek to improve our offerings. Finally, we are pleased that you enjoyed the variety of TV stations available and the complimentary Wi-Fi service. Our free shuttle service is indeed designed for your convenience, and we are glad it contributed to a positive experience. We hope we will have the opportunity to see you again in the future. Best regards, Heinz Krähenbühl, General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,303 评论 8.8/10 位置
  • 1,693 评论 4.8/10 房间
  • 1,498 评论 7.4/10 服务
  • 22 评论 4.2/10 上网
  • 957 评论 4.6/10 舒适度
  • 559 评论 4.7/10 清洁度
  • 345 评论 3.6/10 氛围
  • 287 评论 7.1/10 早餐

支持方 Trustyou

我们在附近的其他酒店

我们位于 Zuerich-Glattbrugg 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。