Mövenpick Resort Cam Ranh 5 つ星

Dear 용택 공, Thank you for your kind words and for taking the time to share your experience at Mövenpick Resort Cam Ranh. We are delighted to hear that your family had a wonderful stay and that our team's dedication to service left a positive impression. Your acknowledgment of PU's exceptional service is greatly appreciated, and we will make sure to convey your gratitude to them. We look forward to welcoming you back on your next visit to Cam Ranh. With warm regards, Trinh Nguyen Assistant Front Office Manager

Dear Go52161879827, Thank you very much for your kind words. We are delighted to hear that you and your family enjoyed your stay and that our resort proved to be a wonderful place for children. We truly appreciate your recognition of Mr. Roan’s service and will be sure to share your compliments with him. Your feedback is a great encouragement to our team to continue providing the best experiences for our guests. We look forward to welcoming you and your family back to Mövenpick Resort Cam Ranh for another memorable stay. Warm regards, Trinh Nguyen Assistant Front Office Manager

Dear Ms. Mika H., Thank you very much for taking the time to share your experience with us. We are delighted to hear that your 5-year-old enjoyed the variety of experiences our hotel offers, including the pool, ocean, kids’ programs, and playground. Creating a memorable and enjoyable stay for families is very important to us, and we’re glad this part of your visit met your expectations. At the same time, we sincerely apologize that your experience with our reception staff did not reflect the level of friendliness and service you expected. Your feedback is very important, and we take it seriously. We will be sharing your comments with our team as part of our ongoing training and service improvement efforts to ensure we consistently deliver the warm hospitality our guests deserve. Thank you again for your honest feedback. We truly hope to have the opportunity to welcome you and your family back in the future and provide you with an even better experience. Warm regards, Trinh Nguyen Assistant Front Office Manager

Dear Jennifer L, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed our activities, beach, breakfast, and your dining experience at Tropicana Restaurant. Your kind comments about our chefs, staff, and buggy drivers are greatly appreciated and will be shared with the team. We sincerely apologize for the inconvenience you experienced during check-in regarding the initial room allocation and the need for an upgrade to stay together with your family. We understand how frustrating this must have been, especially when the same room type was booked. Your feedback regarding the condition of the condo has been noted, and we appreciate your comments as they help guide our ongoing improvement plans. We are glad to know that transferring to the hotel building made your stay more comfortable, and we hope this helped improve your overall experience. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you and your family back for an even better stay in the future. Warm regards, Trinh Nguyen Assistant Front Office Manager

Dear D W, Thank you very much for your kind words. We are truly delighted to hear that our team’s kindness, along with the delicious food, beautiful beach, and swimming pool, made your stay such a memorable experience. It means a lot to us to know that your time at the resort became a beautiful memory in your life. We sincerely appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back again in the future. Warm regards, Trinh Nguyen Assistant Front Office Manager