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ホテル ノボテルニャチャン 4 つ星

お客さまの声 4.7/5 4,587 件のレビュー

ALLSAFE認証ホテル

このホテルを予約

客室 1

人数
子供の年齢

ベストレートをお約束

使い方?
Accor Live Limitless

入会は無料です

このホテルを予約する際:

  • ステータスポイントとリワードポイントが貯まります

  • リワードポイントを使うことができます

  • 特典を利用します

  • メンバー限定料金は利用不可

ノボテルニャチャン
地図で見る
+ 23 サービス

ホテルのその他の情報

  • 海が見えるバルコニーを完備した、風通しのよいモダンな客室

  • 無料のWi-Fi、ウェブコーナー(Mac)

  • 海を望むダイニング「イースタン&ウェスタン」

  • モダンなフィットネスセンターとスパ

  • 市の中心部:市の中心部および観光名所に近接

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは14h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場
  • お身体の不自由なお客さまのためのバリアフリー
  • ベビーシッター(ご要望に応じて)
  • エアコン
  • NHA TRANG有料サービス
  • フロントデスクは24時間対応しています
  • レイトチェックアウト(17時まで)有料サービス
  • ブティック/ショッピング
  • ポーター
  • コンシェルジュ
レジャーとアクティビティ
  • プール
  • フィットネスセンター
  • 快適なご滞在
  • ベビーシッター(ご要望に応じて)
  • 自転車のレンタル (周辺)
ケータリング
  • 朝食有料サービス
  • レストラン1軒
  • バー2軒
  • ルームサービス
ビジネスサービス
  • 会議室1室
  • Web コーナー(Mac)
  • コピー/印刷サービス利用可能

ホテル所在地

ノボテルニャチャン

50 Tran Phu Street
652076 ニャチャン
ベトナム

電話番号: +842586256900

ファックス: (+84)258/6256901

チェックインは14h00からです

チェックアウトは12h00です

  • LIEN TINH BUS STATION :  LIEN TINH BUS ST

  • 飛行機で

    NHA TRANG 35km / 21.75 マイル - シャトルバス有料

GPS:12.237973, 109.196581

当ホテルの客室

ノボテルニャチャンホテル(Novotel Nha Trang hotel)には、スタンダード、スーペリア、スーペリアオーシャン、デラックス、エグゼクティブ、ジュニアスイート、スイートの7種類の客室が揃っています。全室バルコニー付きで、海の眺めを一望できます。

スタンダードルーム:キングサイズベッド1台

バリアフリールーム
  • 最大人数: 3
  • 面積: 最小 36 / 388 sq ft
  • ビュー: 街側, オーシャン / シービュー *
  • ほとんどの宿泊施設: BALCONY *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ(...)

スタンダードルーム: シングルベッド2台

  • 最大人数: 3
  • 面積: 最小 36 / 388 sq ft
  • ビュー: オーシャン / シービュー, 街側 *
  • ほとんどの宿泊施設: BALCONY *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ(...)

スーペリアルーム:キングサイズベッド1台

  • 最大人数: 3
  • 面積: 最小 36 / 388 sq ft
  • ビュー: 街側, オーシャン / シービュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ(...)

スーペリアルーム:シングルベッド2台

  • 最大人数: 3
  • 面積: 最小 36 / 388 sq ft
  • ビュー: 街側, オーシャン / シービュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ(...)

スーペリアルーム:キングサイズベッド1台、オーシャンビュー

  • 最大人数: 3
  • 面積: 最小 41 / 441 sq ft
  • ビュー: オーシャン / シービュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ(...)

スーペリアルーム:シングルベッド2台、オーシャンビュー

  • 最大人数: 3
  • 面積: 最小 41 / 441 sq ft
  • ビュー: オーシャン / シービュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ(...)

デラックスルーム:キングサイズベッド1台

  • 最大人数: 3
  • 面積: 最小 57 / 614 sq ft
  • ビュー: 街側, オーシャン / シービュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ(...)

エグゼクティブルーム:キングサイズベッド1台、オーシャンビュー

  • 最大人数: 3
  • 面積: 最小 41 / 441 sq ft
  • ビュー: オーシャン / シービュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ(...)

エグゼクティブルーム:シングルベッド2台、オーシャンビュー

  • 最大人数: 3
  • 面積: 最小 41 / 441 sq ft
  • ビュー: オーシャン / シービュー *

ホテルの空室状況に応じる

  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ(...)
客室

レストランとバー

THE SQUARE

お料理の種類: 多国籍料理

Modern Asian architecture meets the Western buffet in an opulent display of fusion cuisine prepared by our international chef. Come for nightly themed buffets - The Square always has something fresh to offer.

昼食

12:00 - 14:30

夕食

18:00 - 22:00

LE BAR

非契約写真

1階にある「ル・バー」の広々としたソファに腰かけて、美味しい午後のコーヒーを楽しみませんか。夜はカクテルもご賞味いただけます。

昼食

夕食

POOL BAR

非契約写真

バー「プールバー」で、日焼けローションを塗って、脚を延ばしてお過ごしください。1杯注文すると2杯目が無料になるハッピーアワー(正午から14時30分まで)は連日お楽しみいただけます。3階のスパ「インバランス」とフィットネスセンターの側にあります。

昼食

夕食

ミーティングとイベント

会議室

  • 会議室の数:1

  • 最大サイズ:250 m²

  • パーティの最大ご利用人数:120 人

詳細

お客さまの口コミ
ノボテルニャチャン

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.7/5

4,587 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.5/5

2,271 件のレビュー

2020 トリップアドバイザーのエクセレンス認証
2020エクセレンス認証

Great Staff

トリップアドバイザーの評価 4.0/5

Tarique A 12/04/2021 トリップアドバイザー認証口コミ

The staff was very friendly and supportive. The hotel is in a great location, central to all the good restaurants and the beach area is great once you cross the busy road. I felt that due to COVID the hotel breakfast was a bit of a lower standard than most of the star rating. I also found it odd that they shut down one of the elevators during due to low occupancy. A couple times we had to have a longer wait than we would have like at the elevator/lift area. The rooms were great with wonderful views of the ocean, very clean and well taken care of. Again, I have to say a very friendly and helpful staff.

Dear Tarique A, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to our shortfall in services. Rest assured that these issues will be looked into. We will share your feedback with our team and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Remi Faubel General Manager

Quality Hotel with Stunning Sea View and Very Good Breakfast

トリップアドバイザーの評価 4.0/5

ExVotoFatum 08/04/2021 トリップアドバイザー認証口コミ

Second Stay , very satisfied, clean, Balkony with sea view, very good and tasty breakfast with Asian and Western choices Will come back Room to Improve: Not all Staff Good in English , two complains were just ignored by Reception Staff Breakfast Staff very Good Concierge Had Not Good Knowledge about Details of Tourist destinations or Even Place of Restaurant 4 Minutes away The Lounge Chair quality at the Beach is poor

Dear ExVotoFatum, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. As we strive to provide the highest level of service every day; we truly regret to learn that we did not meet your expectation for the other service during your stay. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this beautiful city. Remi Faubel General Manager

Friendly staff, great location, good value

トリップアドバイザーの評価 5.0/5

BJMBJMBJM 24/02/2021 トリップアドバイザー認証口コミ

Recently stayed here for two days and would definitely return. While the hotel itself is a bit older (only two elevators) there are many things going for it. The biggest plus is the service minded, helpful and very friendly staff. They would do their best to help with anything they could and especially the front desk staff was very helpful during my stay. Highly appreciated. Rooms are fairly big and the rooms facing the ocean have a great view. Just have to cross the street to be on the beach and very close to the central square as well. Breakfast was ok. With the location, friendly staff, nice rooms and prices, I will certainly be back for another stay.

Dear BJMBJMBJM, Thank you so much for your taking time to review of our hotel. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to our beautiful city. Remi Faubel General Manager

スタッフの方々の素晴らしい対応

お客さまの声 5.0/5

Uetty 一人 - 05/01/2021 確認済みレビュー すべて

室内Wifiの接続が悪く、確認をお願いしたところ深夜にも関わらず確認や客室の交換をご対応くださり、とても快適に過ごすことができました。翌朝、スタッフの方々から部屋のコンディションを気遣う言葉をかけて頂きました。 また、バーで軽食を注文した際も、調理時間が長引く旨、また指定時間にルームサービスとして提供するななど様々なご提案を頂き、待ち時間なくスムーズに食事を頂くことができました。 とても柔軟にご対応くださり、ホスピタリティの高さを感じました。

Dear Mr. U., Thank you very much for your compliments about Novotel Nha Trang. I’m very happy to hear that you’re satisfied with our service. At Novotel Nha Trang, all of us treat guests with personal caring like the family. Your very kind words will be passed on to the team and serves as strong encouragement for us to bring guest comfortable stay. Thank you again for sharing your enjoyable experience. We are delighted to welcome you back at Novotel Nha Trang, your home away from home soon. Sincerely, Remi Faubel General Manager

好立地、清潔な室内

お客さまの声 4.0/5

St ビジネス - 05/03/2020 確認済みレビュー すべて

全体的に快適に過ごせ満足していますが、シャワールームの水はけが良くないのが気になりました。

Dear Mr. T, Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding the water in the bathroom we will take the comment on board and check again, we will ensure that we incorporate your feedback. We appreciate your sharing your concerns, and it is our hope that you still choose Novotel Nha Trang for next your stay. Sincerely, Remi Faubel General Manager

設備の不備

お客さまの声 2.5/5

My ビジネス - 23/02/2020 確認済みレビュー すべて

部屋のキーカード読取機が作動せず、在室中に修理が行われ、かつ時間が掛かった。 シャワーの湯温が低いまま温まらなかった。

Dear Mr. Y, Thank you for your comment regarding your recent stay at Novotel Nha Trang, While we're delighted to know that you appreciate the efficiency of our check in and check out process , it is regrettable to learn there were some issues that we felt short to your expectation this time, please allow us to express our sincerest apologies. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is very important to us. Please rest assured that we will take appropriate measures to address the problem, especially about our key and hot water system. We will definitely improve them and bring you a better service for your next visit. Once again, thank you for sharing your experience. We look forward to welcoming you back at Novotel Nha Trang in near future. Best regards, Remi Faubel General Manager

好立地、快適な滞在

お客さまの声 4.5/5

匿名 ビジネス - 11/02/2020 確認済みレビュー すべて

サービスが早く、部屋もアップグレードして頂き非常に快適な滞在でした。 また使いたいと思います。

Dear Mr. M, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Linda Purwanti Director of Quality Sofitel Bali Nusa Dua Beach Resort h9… Remi Faubel General Manager

快適に過ごせました

お客さまの声 4.5/5

Yoko カップル - 09/01/2020 確認済みレビュー すべて

ホテル内のサービスは満足です 部屋も清潔で快適に過ごせました。 朝食も種類がたくさんで美味しかったです。 本当はインターコンチネンタル辺りの宿泊を考えていたのですが、ノボテル周辺の方がお店が充実してると感じたので、ノボテルにして良かったです。

Dear Ms. U, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

ホスピタリティ、食事、立地最高でした☆

お客さまの声 4.5/5

Michi ファミリー - 07/01/2020 確認済みレビュー すべて

先日はありがとうございました!! 今まで色々なホテルに泊まりましたが、1番よかったです。お部屋を空いていて子供が多いからと、コネクティングスウィートにアップグレードしてくれました。 朝食は日替わりでどれを頂いても美味しく、ベトナム料理を他に食べに行かなくても大満足です。立地もよく徒歩圏内にスーパーやマッサージ店があります。 喧騒の中、ホテルに帰るととてもほっとしました。プールが工事中だったのが残念。 色々と親切にしていただき、次もニャチャンに行く時はこちらに宿泊したいです^_^

Dear Ms. N, Thank you so much for your amazing comment regarding your recent stay at Novotel Nha Trang, We're absolutely delighted to learn that you had an enjoyable stay with us. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is truly a precious encouragement to us. Your kind words will be passed on to all the team member and definitely drive us to go further in our service improvement. On the other hand, it is regretted to learn that there were some minor issues, especially about our pool. Please accept our sincere apology about that. And we appreciate your sharing your concerns, at Novotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again, thank you for sharing your experience. We can't wait to welcome you back at Novotel Nha Trang for another wonderful journey in near future. Best regards, Remi Faubel General Manager

Outstanding Service!!

トリップアドバイザーの評価 5.0/5

Alex B Couples - 22/10/2019 トリップアドバイザー認証口コミ

The General Manager Remi Faubel and his team truly understand how to make clients feel Welcome and Special. The service and attention to all our needs was outstanding ... nothing was too much trouble. I must say that in all my years of traveling fr both business and pleasure my stay at this Hotel was one of the best experiences, and I put it down to great management and leadership developing their people and creating a great service culture. Congratulations and keep up the great work Best Regards Alex Bonett

Dear Alex B, Please accept our heartfelt thank for your amazing comment and your loyalty towards AccorHotels Novotel Nha Trang, There is no word to express our joy receiving such a wonderful compliment like yours. We're absolutely happy to learn you had an enjoyable stay with us. Your inspired feedback is truly a best reward for our staff's hard working and dedication, therefore we will continue to strive our best everyday to perform the highest level of hospitality, to bring you more of these best experiences for your next visit. Once again, thank you for sharing your story. We look forward to welcoming you back here with us for another pleasant journey in near future. Best regards, Remi Faubel General Manager

清潔感もあり,過ごしやすかったです

お客さまの声 3.5/5

Ty ビジネス - 18/10/2019 確認済みレビュー すべて

エアポートの送迎も,ドライバーが英語が話せたので助かりました。 特に,ベトナム語に関して質問した際スタッフの方がご丁寧に紙に指さし帳のようなものを作ってくださり,非常に好感をもちました。

Dear Mr. T, Thank you so much for your amazing comment regarding your recent stay at Novotel Nha Trang, It is always a great pleasure to receive positive feedback. We're delighted to learn that you had an overall enjoyable stay with us. Your kind word will be passed on to all the team member and definitely serve as an encouragement to drive us go further in our hospitality. There were still some minor issues that affected to your satisfaction, we have taken notes and will improve them to bring you a better service next time. Once again, thank you for sharing your experience. We look forward to welcoming you at Novotel Nha Trang in near future. Best regards, Remi Faubel General Manager

快適な滞在

お客さまの声 4.0/5

Hibi ファミリー - 25/09/2019 確認済みレビュー すべて

ニャチャン の街の中心にあり、ビーチも直ぐ目の前で便利だった。スタッフの対応も良く、部屋も広く、綺麗に清楚されていてとても快適でした。プールは小さかったが、殆ど人がいない為、貸切状態でした。また是非滞在したいです!

Dear Ms. H, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

Awesome in Nha Trang

トリップアドバイザーの評価 5.0/5

kaninl858 Friends getaway - 11/09/2019 トリップアドバイザー認証口コミ

I've stay with this hotel for 2 nights and I enjoyed everpart of them. Everything is well. The room is nice, spacious and fantastic view. restaurants and bar are good. Spa, pool and gym also good equipment there. This is successful hotel

Dear kaninl858 Thank you so much for your amazing comment regarding your recent stay at Novotel Nha Trang, We're absolutely delighted to learn that you had an enjoyable stay with every aspect of our hotel. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is truly a precious encouragement to drive us go further. We very much appreciate your compliments and will definitely pass them to all the team members. Once again, thank you for sharing your experience. We're eager to welcome you back here with us for another pleasant stay in near future. Best regards, Remi Faubel General Manager

海岸の眺めが楽しめる

お客さまの声 3.5/5

Zato787 ビジネス - 10/09/2019 確認済みレビュー すべて

ダナンに比べると、ビーチとホテルの間に道路があり、「海水浴場」的な雰囲気から逃れられないが、客室と海との距離は近く、部屋から海を眺めるにはよい立地条件である。多くの客室が海側に向いており、眺めを楽しむことができる。★4なので、設備は価格相応であり、ゴージャス感には欠けるが、特に不満に感じることはない。プライベートビーチだけでなく、プールもある。マリンスポーツには対応していない。

Dear Mr. A, Thank you for your comment regarding your stay at Novotel Nha Trang, While we're delighted to know that you had an overall good stay with our location and nice view, it is regrettable to learn that some services fell short of your expectations this time. Please allow us to express our sincere apology. At Novotel Nha Trang, we strive every day to perform the highest level of hospitality, therefore your feedback is very important with us. Please rest assured that we will take appropriate measures to improve and bring you a better services for your next visit. Once again, thank you for sharing your experience. We look forward to welcoming you back at Novotel Nha Trang in near future. Best regards, Remi Faubel General Manager

ロケーション最高

お客さまの声 4.5/5

ミ. カップル - 26/08/2019 確認済みレビュー すべて

高層階へアップグレードしていただきました。スタッフもフレンドリーで気配りもできていました。部屋もオーシャンフロントで、しっかりと熱い湯も出ました。ぜひお勧めしたいホテルです。

Dear Mr. Y, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

昨年より出張時にいつも利用しておりますがサービス含め全体的に安定していると感じます。

お客さまの声 3.5/5

匿名 ビジネス - 31/07/2019 確認済みレビュー すべて

ハイシーズンの為、宿泊者が多く、時間帯によってはレストラン、エレベーターが混雑し、また全体的に騒がしいと若干不便を感じましたが、概ね全体的にスタッフの対応は良く満足しております。

Dear Mr. S, We so much appreciate your comment regarding your recent stay at Novotel Nha Trang, It is always a pleasure to receive a positive feedback. We're so glad to hear that you had a pleasant stay with our staff service. On the other hand, it is regretted to learn that there were some minor issues. We appreciate your sharing your concerns, at Novotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Once again, thank you very much for sharing your experience. And we all look forward to welcoming you again soon at Novotel Nha Trang. Best regards, Remi Faubel General Manager

音と品位について

お客さまの声 3.0/5

Shigeo N. ビジネス - 29/07/2019 確認済みレビュー すべて

ー気になった点ー -温度調節をしても、かなりエアコンの空調機の異音が気になりました。 -壁から、特に外部の音の制御が不十分で、音楽の音が気になりました。 -外の音が深夜まで気になり寝づらかった。 -品位の無い客たちがバスタオルを巻いてホテルを出入りするのは三流ホテルと一緒、他の方法があるのでは?品位が欠如してます。以上。

Dear Mr. N, Thank you so much for your detailed comment regarding your stay at Novotel Nha Trang, While we strive everyday to perform the highest level of hospitality, it is regrettable to learn that there were some issues affected to your satisfaction this time, please accept our sincerest apologies. At Novotel Nha Trang, all the customer's feedback are valuable to us, therefore we're taking them very seriously. Please rest assured that we will take appropriate measure to prevent similar cases, especially with our Air conditioning, sound system and beach services. Once again, thank you for sharing your experience. We look forward to see you next time and bring you a better image of our service, in near future. Best regards, Remi Faubel General Manager

Nice hotel with great views

トリップアドバイザーの評価 5.0/5

joehU9253LG Couples - 20/06/2019 トリップアドバイザー認証口コミ

Nice place in a great location and so nice to just walk across the road to go swimming at the beach. Was there for 4 days, though wish my stay was longer. The buffet breakfast was good. I found the staff very friendly and helpful. Definitely would stay again.

Dear joehU9253LG Thank you so much for your wonderful comment regarding your stay at Novotel Nha Trang, We're so happy to learn that you had an enjoyable with our nice location, good breakfast and helpful staff. It is always a great pleasure to receive positive feedback, and believe us, we wished for your stay could be longer as well. But don't you worry, there will always be a next time, and we will be here waiting to welcome you back for another pleasant stay. Once again, thank you for sharing your experience. We wish you all the best and look forward to see you soon in your next visit at Novotel Nha Trang, Best regards, Remi Faubel General Manager

BRILLIANT and OUTSTANDING

トリップアドバイザーの評価 5.0/5

LordGary001 Couples - 05/06/2019 トリップアドバイザー認証口コミ

This hotel exceeds in all levels of service. All the staff go out of their way to make your stay fantastic. We have travelled extensively and would rate this hotel as one of the best. The attitude and manner of every staff member we encountered was outstanding. A very special mention to our friend Anna who went above and beyond to make our stay the very best. Gary & Jan from New Zealand

Dear V6024YFgaryl Thank you so much for your WOW comment regarding your recent stay at Novotel Nha Trang, There is no word to express our joy receiving such an amazing compliment like yours. This is honestly the best reward for our staff's hard-working and hospitality. Your kind word will surely be passed on to all the team member, especially to Anna, and definitely serve as an precious encouragement for us to drive further to bring you the highest level of services. Once again, thank you for sharing your experience. We can't wait to welcome you back here with us for another pleasant stay in near future. Best regards, Remi Faubel General Manager

Excellent

トリップアドバイザーの評価 5.0/5

George01021974 Family - 01/06/2019 トリップアドバイザー認証口コミ

A good place to stay. The hotel is closed to the beach and all the good places in Nha Trang. The persons of the hotel are so nice, the rooms perfect, the food is really good, the hotel is very clean, and the air condition is so good.

Dear George01021974, Thank you so much for amazing comment regarding your recent stay at Novotel Nha Trang, We're absolutely thrilled to learn that you had an enjoyable stay with our convenient location, great food, cleanliness, good air condition and nice staff service. At Novotel Nha Trang we strive everyday to perform the highest level of hospitality, therefore our goal is always about bring you the best satisfaction, and so glad we did. Your kind words will be passed on to the whole team and surely encourage them strive further to improve our services. Once again, thank you for sharing your experience. We're eager to welcome you back here with us for another wonderful journey in near future. Best regards, Remi Faubel General Manager

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