Mövenpick Resort Cam Ranh 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 665 أراء

Mövenpick Resort Cam Ranh - Image 1
Mövenpick Resort Cam Ranh - Image 2
Mövenpick Resort Cam Ranh - Image 3
Mövenpick Resort Cam Ranh - Image 4

الوصف

خدمات الفندق الإضافية

  • All rooms and villas offer direct sea view, hosting up to 02 children under 16 years of age

  • Private white sand beach and crystal water with on-site watersports facilities and 24/7 gym

  • Kid-friendly facilities including Little Birds Club, water slide, adventurous rope park

  • Grand Ballroom connected to 2,000sqm event lawn

  • 1,000 sqm destination spa with 23 treatment rooms

الإقامات المتوفرة لدينا

موقع الفندق

Mövenpick Resort Cam Ranh

Plot D 12 Abc, Cam Hai Dong, Cam Ranh
57615 Khanh Hoa Province
فيتنام

نظام تحديد المواقع العالمي (GPS):12.043886, 109.209851

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  665 أراء

تقييم TripAdvisor  4.6/5  1,006 أراء

Wonderfully hotel for kids.

ملاحظة Tripadvisor 5.0/5

Go52161879827 تقييم TripAdvisor المعتمد

Wonderful place for kids!!!! Mr. Roan provides the best services! Thank you!

Dear Go52161879827, Thank you very much for your kind words. We are delighted to hear that you and your family enjoyed your stay and that our resort proved to be a wonderful place for children. We truly appreciate your recognition of Mr. Roan’s service and will be sure to share your compliments with him. Your feedback is a great encouragement to our team to continue providing the best experiences for our guests. We look forward to welcoming you and your family back to Mövenpick Resort Cam Ranh for another memorable stay. Warm regards, Trinh Nguyen Assistant Front Office Manager

Overall Satisfied & would recommend this resort for families with kids.

ملاحظة Tripadvisor 4.0/5

Jennifer L تقييم TripAdvisor المعتمد

We enjoyed our stay at Movenpick for the activities & the beach. The breakfast was enjoyable & Tropicana restaurant had great chefs who know how to cook good food. The staffs & buggy drivers were very friendly too. Only thing is that we’re not sure why our rooms were split up at the beginning of our ck ins & were required to pay an upgrade to be in the hotel with our other family who booked the same room online. The Condo we were in was dated & needed to be refurbished. We transferred to the hotel building which made our stay more comfortable.

Dear Jennifer L, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed our activities, beach, breakfast, and your dining experience at Tropicana Restaurant. Your kind comments about our chefs, staff, and buggy drivers are greatly appreciated and will be shared with the team. We sincerely apologize for the inconvenience you experienced during check-in regarding the initial room allocation and the need for an upgrade to stay together with your family. We understand how frustrating this must have been, especially when the same room type was booked. Your feedback regarding the condition of the condo has been noted, and we appreciate your comments as they help guide our ongoing improvement plans. We are glad to know that transferring to the hotel building made your stay more comfortable, and we hope this helped improve your overall experience. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you and your family back for an even better stay in the future. Warm regards, Trinh Nguyen Assistant Front Office Manager

valuable experience

ملاحظة Tripadvisor 5.0/5

D W تقييم TripAdvisor المعتمد

every staffs were very kind. it was beautiful memorial experiences in my life in this resort. delicious food, beach, swimming pool.

Dear D W, Thank you very much for your kind words. We are truly delighted to hear that our team’s kindness, along with the delicious food, beautiful beach, and swimming pool, made your stay such a memorable experience. It means a lot to us to know that your time at the resort became a beautiful memory in your life. We sincerely appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back again in the future. Warm regards, Trinh Nguyen Assistant Front Office Manager

Disappointing

ملاحظة Tripadvisor 1.0/5

Gulnaz M تقييم TripAdvisor المعتمد

We had three nights at the Movenpick in Cam Ranh. Our stay wasn’t great. Generally across most areas of service, the hotel seems to be both understaffed and staff are under-trained. Our meals on nearly every occasion took between 30-60 min to arrive. Our daughter has a seafood allergy and when we specified a chicken dish it still came visibly contaminated with seafood after 45 min. Basic service expectations were not meet; being shown to a table at breakfast, having our plates cleared, being provided with napkins at meals (when asked for them, we got one that had a hole in it), the breakfast buffet was a complete shambles with crowds and limited options, house keeping did our rooms at near 3 pm in the afternoon. The beach is mostly unswimmable (my daughter was called out of the water by staff when she was knee deep), we had two rooms that both had significant window drafts and a hot water pressure problem in the shower (I.e takes around 5 min for the water to heat up). Many things you would expect not to pay for you had to pay for; all kids activities and equipment and hire-age of sun lounges around the main pool. This hotel is probably OK for families with young kids that don’t have too high expectations.

Dear Gulnaz M, Thank you for taking the time to share your detailed feedback regarding your recent three-night stay at Movenpick Resort Cam Ranh. We sincerely regret to learn that your experience did not meet your expectations, and please accept our heartfelt apologies for the inconveniences you encountered. First and foremost, we are deeply concerned about your daughter’s seafood allergy experience. This matter has been escalated to our Kitchen and Food & Beverage teams for immediate review and corrective action. We also regret the prolonged waiting times for meals, the lack of attentive service during breakfast, and the shortcomings you experienced across several touchpoints, including housekeeping timing, table service standards, and overall organization during peak hours. Regarding the room-related issues such as window drafts and hot water pressure, as well as your comments on beach conditions and chargeable services, we truly appreciate you bringing these to our attention. These concerns have been shared with our Engineering and Management teams for further investigation and improvement planning. While we understand your final comment that the resort may be more suitable for families with lower expectations, we want to assure you that our goal is to deliver a consistently high standard of comfort, safety, and service for all guests. Your feedback is invaluable in helping us identify where we have fallen short and where we must improve. Once again, we are truly sorry that your stay was disappointing and did not reflect the experience we strive to provide. We sincerely hope you will allow us another opportunity in the future to restore your trust in Mövenpick Resort Cam Ranh. Warm regards, Trinh Nguyen Assistant Front Office Manager

Amazing Family holiday

ملاحظة Tripadvisor 5.0/5

allym_1985 تقييم TripAdvisor المعتمد

I cannot recommend this hotel highly enough!! We stayed for 2 nights in the 1 bedroom villa and was truly outstanding. Whilst lots of facilities for our son, the highlight were the staff who were super friendly & so accommodating. Lots of choices for food at the restaurants and we were lucky that they had the Swiss chalet restaurant open with Santa and Christmas carols. If you are choosing were to stay in Cam Ranh, make sure you choose the Movenpick. Bravo

Dear allym_1985, Thank you very much for your amazing review and enthusiastic recommendation of Movenpick Resort Cam Ranh. We are absolutely delighted to hear that your two-night stay in our One-Bedroom Villa was truly outstanding. It is wonderful to know that your son enjoyed the facilities and, most importantly, that our team’s friendliness and accommodating service became the highlight of your experience. Your kind words are a great source of motivation for all of us. We are also pleased that you enjoyed the wide variety of dining options and had the chance to experience our Swiss Chalet restaurant, especially with the festive atmosphere of Santa and Christmas carols. Creating memorable holiday moments for our guests is something we truly cherish. Thank you once again for your trust and “Bravo” for Movenpick. We look forward to welcoming you back to Cam Ranh for another exceptional stay. Warm regards, Trinh nguyen Assistant Front Office Manager

بالاشتراك مع TripAdvisor

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