利雅得阿尔阿诺德美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 203 评论

利雅得阿尔阿诺德美居酒店 - Image 1
利雅得阿尔阿诺德美居酒店 - Image 2
利雅得阿尔阿诺德美居酒店 - Image 3
利雅得阿尔阿诺德美居酒店 - Image 4

描述

酒店其他优惠

  • Rooftop Pool

  • Free High Speed WiFi

  • 3 Fully Equipped Meeting Rooms

  • Rooftop Gym and Spa

  • 3 Dining Outelts

我们的客房

酒店位置

利雅得阿尔阿诺德美居酒店

RCRA 3298, Building No. 3298, Al Balsam 大街, Al Murabba 区
12612 利雅得
沙特阿拉伯

GPS:24.66416, 46.70143

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

LES BERNACHES

elegant, rustic dining place and atmosphere which make it poplar for individuals whom are seeking style. All day dining restaurant, open buffet for breakfast, lunch and dinner on Ala Carte, throughout the week.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  203 评论

客户意见评级 5.0/5

Lan S. 朋友住宿 - 所有已确认评论

位置很方便,地铁站出来走不到50米就到了,工作人员也很理解我们的需求,响应迅速。房间舒适,没有不满意的地方。

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you and your colleagues had a satisfying experience at our hotel. It is our priority to provide convenient service and comfortable accommodations. We hope to welcome you back in the future. Best Regards, Mercure Riyadh Al Anoud Hotel Management

客户意见评级 2.0/5

He L. 商务住宿 - 所有已确认评论

已经入住的顾客,应该优先询问是否续住,保留优先预定权力,而不是因为没有及时续住,导致所有房间被预定出去,被迫退房换酒店。长期入住的顾客,应当给予一定优惠政策,比如一次性入住一周或以上。

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced due to the inability to extend your stay. We regret that you had to move to another hotel and fully understand the impact this had on your comfort and the continuity of your trip. We would like to clarify that the hotel was fully booked at the time of your extension request, and since we had no prior notification of your intention to extend, it was not possible for us to secure an additional room or room night in advance. Unfortunately, we cannot anticipate extension requests unless they are communicated to us, and room availability cannot be guaranteed without a confirmed reservation. Regarding prices, these fluctuate according to season, demand, and the availability displayed on various booking platforms. Some periods may experience general price increases, and we always strive to balance this to offer the best possible value to our guests. We also appreciate your suggestion about prioritizing repeat or long-stay guests. Your feedback will be shared with the concerned department for further review, as it is valuable in enhancing the guest experience. We apologize once again for any inconvenience and hope to welcome you back in the future for a smoother and more comfortable stay. Sincerely, Mercure Riyadh Al Anoud Hotel Management

客户意见评级 5.0/5

Lei C. 商务住宿 - 所有已确认评论

安静,卫生,房间温馨

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel to be quiet, clean, and warm. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best Regards, Mercure Riyadh Al Anoud Hotel Management

客户意见评级 5.0/5

Honglei Y. 单人住宿 - 所有已确认评论

位置好,停车方便,房间干净

Dear Guest, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location, easy parking, and clean rooms. Your satisfaction is our top priority. Best regards, Mercure Riyadh Al Anoud Hotel Management

客户意见评级 0.5/5

Linyan Z. 商务住宿 - 所有已确认评论

非常差,服务很差,价格很贵

Dear Guest, Thank you for your feedback. We regret to hear that your experience did not meet your expectations regarding service and price. Your comments are important to us, and we will consider them as we strive to improve our guests' experiences. Best Regards, Mercure Riyadh Al Anoud Hotel Management

其他网络用户评价我们的酒店

  • 160 评论 9.4/10 位置
  • 170 评论 8.5/10 房间
  • 335 评论 8.8/10 服务
  • 12 评论 6/10 上网
  • 136 评论 8.9/10 早餐
  • 134 评论 9.2/10 清洁度
  • 117 评论 9.5/10 氛围
  • 71 评论 9/10 设施

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