Fairmont Riyadh 5 星

客户意见评级 (ALL 评级) 4.7/5 710 评论

Fairmont Riyadh - Image 1
Fairmont Riyadh - Image 2
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描述

酒店其他优惠

  • 到机场很方便

  • Located in the Business Gate, a secure Business Environment

  • Food & Beverage destination with a wide variety of 9 cuisines

  • State-of-the-art design and smart room configuration

  • 酒店靠近 Riyadh Front 和 KAFD,距离利雅得市中心 20 分钟路程

我们的客房

酒店位置

Fairmont Riyadh

Business Gate, Qurtubah Area
11552 利雅德
沙特阿拉伯

GPS:24.8082236, 46.7167582

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  710 评论

TripAdvisor 评级  4.7/5  236 评论

卓越奖 2025

Best hotel in Riyadh

Tripadvisor 评级 5.0/5

Gourmettripbuddy 经 TripAdvisor 认证的评论

Really nice hotel. I stayed there for 3 days and I really enjoyed it. The rooms are modern, nice and clean. The employees are smiley and take care of you. Special congratulations to the Chef of the steakhouse restaurant who were very nice with me and his food is outstanding. I had the opportunity to meet the Operation Director (a French woman, who I forgot the name) and she was really helpful. I would go back there the next time I go to Riyad for sure.

Dear Mr. Valenti, Thank you for your kind review! We are thrilled to read that you enjoyed your time at The Fairmont Riyadh. Chef Valery and I are very touched by your kind compliments. Providing exceptional service and creating unforgettable experiences for our guests is our top priority. We look forward to welcoming you back for another memorable stay soon! Warm regards, Stéphanie Timsit Director of Operations

Excellent Stay and brilliant customer service.

Tripadvisor 评级 5.0/5

jacquis93 经 TripAdvisor 认证的评论

I was attending a conference being held in the hotel and was returning after a similar stay in 2024. Staff, customer service, food, houskeeping, spa and ambience was exceptional. An amazing conference in an a fabulous location and venue.

Dear Ms. Jacqui, Thank you for your kind review! We are thrilled to read that you enjoyed your time at The Fairmont Riyadh. Providing exceptional service and creating unforgettable experiences for our guests is our top priority. We look forward to welcoming you back for another memorable stay soon! Warm regards, Stéphanie Timsit Director of Operations

Fabulous

Tripadvisor 评级 4.0/5

leahgirl007 经 TripAdvisor 认证的评论

My husband and I had a Spa morning, followed by Afternoon Tea. As always, the Fairmont team were all wonderful. We always get treated like VIPs there. Special thanks to Yonela, Clairine and Issawy for special care and attention to detail. We were spoilt! As it was my husband's birthday, they arranged a special cake as well. Ibrahim, our server, was delightful; and Tafadzwa and Hany, who did our aromatherapy massages, were outstanding! Magic hands, both of them. The only down side was that the spa was Ladies Only from 11am to 4pm. So, although we were blessed to be the only 2 in the spa -- allowing us the privilege of having the pool to ourselves -- at 11am we asked the receptionist on duty where the separate men's and ladies' sauna/steam rooms were, but he wasn't clear. It sounded like my husband had to leave and I had to go into the Men's room to use the sauna & steam room. I wasn't comfortable with that, so i didn't use them at all. We might go back to the spa for a massage, but not for the limited spa facilities. That was the only disappointment. Otherwise, highly recommended. And I guess, if you're a group/couple of ladies, and you're in there from 11am, you'll feel more comfortable with the situation.

Dear Fairmont Guest, Thank you for sharing your wonderful experience at Fairmont Riyadh. We are delighted to hear that you and your husband enjoyed a relaxing Spa morning followed by Afternoon Tea, and we appreciate your kind words regarding our team members. It is always gratifying to know that our guests feel valued and pampered, especially on such a special occasion as your husband's birthday. I will ensure that your commendations for Yonela, Clairine, Issawy, Ibrahim, Tafadzwa, and Hany are conveyed to them, as they will be thrilled to know that their efforts made a significant impact on your visit. Regarding your feedback about the spa's Ladies Only policy from 11 am to 4 pm, I would like to express my gratitude for your understanding. While this policy is designed to provide a comfortable environment for our female guests, I apologize for any confusion regarding the sauna and steam room facilities. We strive to provide clear communication about our amenities, and your input will assist us in refining our processes to ensure clarity in the future. I understand your discomfort in that situation, and I appreciate your candid feedback. We value your recommendation and hope that you consider returning for another visit. While we understand that the limited access to certain facilities may not meet everyone's preferences, we remain committed to delivering exceptional service and memorable experiences. Your satisfaction is of utmost importance to us. Thank you once again for your review. We look forward to welcoming you back to Fairmont Riyadh in the future. Sincerely yours, Muhieddine Zok General Manager

Outstanding

Tripadvisor 评级 5.0/5

M8912EIrichards 经 TripAdvisor 认证的评论

A very well located hotel , nicely located for the airport. The hotel is beautifully decorated and immaculate. The rooms are well equipped and very comfortable. Food options are excellent and very pleasant. Staff were all very polite, helpful and knowledgeable, all providing an exceptional service. A very pleasant hotel. I shall return.

Dear M8912Elrichards, Thank you for your kind review! We are thrilled to read that you enjoyed your time at The Fairmont Riyadh. Providing exceptional service and creating unforgettable experiences for our guests is our top priority. We look forward to welcoming you back for another memorable stay soon! Warm regards, Stéphanie Timsit Director of Operations

Great

Tripadvisor 评级 5.0/5

johnw000t 商务住宿 - 经 TripAdvisor 认证的评论

The staff was attentive, exceptional, polite and the food was simply exquisite. Thank you for a wonderful experience.

Dear Johnw00t, Thank you for your kind review! We are thrilled to read that you enjoyed your time at The Fairmont Riyadh. Providing exceptional service and creating unforgettable experiences for our guests is our top priority. We look forward to welcoming you back for another memorable stay soon! Warm regards, Stéphanie Timsit Director of Operations

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 142 评论 8.7/10 位置
  • 228 评论 8.7/10 房间
  • 790 评论 9.6/10 服务
  • 5 评论 7.7/10 上网
  • 271 评论 9.6/10 食物
  • 199 评论 9.7/10 氛围
  • 135 评论 8.9/10 设施
  • 85 评论 9.3/10 清洁度

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