The Sebel Melbourne Moonee Ponds

Nota clientes Avis (Classificação ALL) 4.9/5 86 comentários

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The Sebel Melbourne Moonee Ponds - Image 1
The Sebel Melbourne Moonee Ponds - Image 2
The Sebel Melbourne Moonee Ponds - Image 3
The Sebel Melbourne Moonee Ponds - Image 4
41 Homer Street, 3039 LAGOAS MOONE, Austrália

Descrição

Extras do hotel

  • Every room features their own private balcony

  • Located close to Flemington & Moonee Valley Racecourses and Melbourne Showgrounds

  • At your doorstep there is an array of restaurants & local shopping

  • 100% Non-smoking hotel

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Localização do hotel

The Sebel Melbourne Moonee Ponds

41 Homer Street
3039 LAGOAS MOONE
Austrália

GPS:-37.76506, 144.92178

Telefone

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Bar
  • Propriedade 100% não fumadores

SEBEL MOONEE PONDS RESTAURANT

Os nossos agradecimentos a todos aqueles que jantaram connosco durante o nosso primeiro mês de abertura. Devido às novas restrições, infelizmente, temos de encerrar. Esperamos recebê-lo de volta muito em breve e, sobretudo, mantenha-se seguro!

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.9/5  86 comentários

Classificação do TripAdvisor  4.5/5  59 comentários

Friendly Staff, Clean Room

Nota Tripadvisor 5.0/5

ej2042024 Negócios - Avaliação com certificação TripAdvisor

Stayed for two one week stints. Was warmly welcomed by the staff on each occasion with a welcome note. Had a one bedroom apartment. Lounge was a nice comfortable size. Bed was comfortable. Belinda and staff were excellent. Only issue is that as the hotel shares the underground car park with other buildings, there is no access via card and you have to call reception. Aside from that the location was excellent- close to public transport, the city and plenty of food options

Excellent

Nota Tripadvisor 5.0/5

pammT9307HM Avaliação com certificação TripAdvisor

We love staying at Sebel Moonee Ponds, it’s our go to accommodation when in Melbourne. Very convenient location, close to transport, shops and restaurants. The staff and management are all lovely and nothing is too much to make your stay enjoyable. Highly recommended.

Simply the Best accommodation & customer service in all of Melbourne !!!

Nota Tripadvisor 5.0/5

John W Avaliação com certificação TripAdvisor

A big thank you to the Sebel Moonee Ponds for the wonderful stay & service. Simply fabulous apartments, clean, spacious, quiet & great undercover parking. Location is perfect for families as its close to all public transport & eateries. If I could have given a 6th Star, I would to the brilliant staff. I had arrived earlier than expected ( 2 hours), knowing that check in would be available from 3pm... Not an issue, grab a coffee on them & they will organise a room in 20 minutes, brilliant. Have stayed at numerous hotels with higher price tags around Melbourne, simply couldn't go past the Sebel. You have won our family for a returning customer & a big thank you to the wonderful staff (My apologies I'm hopeless with names) who served us on the Saturday (1pm) & Evening, the Sebel group are very lucky to have you as staff !

Dear Z9056LLjohnw, Thank-you for taking the time to write your review and for the patience and kindness you showed the team. It was our pleasure to have yourself and your family as our guests and we look forward to welcoming you back again very soon. With kind regards, Belinda

Amazing location and comfortability

Nota Tripadvisor 5.0/5

Kris T Avaliação com certificação TripAdvisor

Whenever I travel to Melbourne for work, I always choose The Sebel Apartments for my stay. The staff are exceptionally friendly and accommodating, and Belinda, the manager, consistently makes me feel at home. The rooms are conveniently situated within walking distance of a variety of shops, bars, and restaurants. The rooms are WIFI enabled and with smart TV's in the lounge and bedrooms it is a comfortable stay!

HI 300Krist, Thank-you so much for sharing your experience. It has been a pleasure to have you as our guest. I'm delighted to see that the team delivered the service the we pride ourselves on. Thanks again and we look forward to welcoming you back again very soon. With kind regards, Belinda

Not up to standard

Nota Tripadvisor 1.0/5

Angela H Família - Avaliação com certificação TripAdvisor

Never stay here! Stifling hot rooms with no temperature controls. Aircon not working. Noisy. Parking was a nightmare and expensive. Staff unfriendly and unhelpful. No room service. Was charged $200 for smoking on balcony despite no knowledge that this was not allowed- for extra cleaning. More like as retribution. Very poor form. There was no trace of ash left.

Thanks for your review. We welcome honest feedback in regards to a guests’ stay and will do everything we can to correct anything that we have done wrong. Your attempt to discredit the team and the hotel due to yourself and your partner smoking in the room and being disgruntled at being charged an additional cleaning fee and to set up a TripAdvisor account specifically to write this review is a reflection of yourself To assist our guests with preparation for their stay. a pre-arrival email is sent to our guests with information in regards to our operations including details about smoking. This is also listed on the reg-card and in the hotel information located in the rooms. All our rooms have individual air-con units that have their own remote controls with fully adjustable temperature control. Our car park can be challenging, which is why we provide all our guests with a map and the team fully explains to our guests where our car spaces are located. We wish you all the best and thank-you again for your review. With kind regards, Belinda Lee General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 275 comentários 9.2/10 Localização
  • 252 comentários 9.3/10 Quarto
  • 237 comentários 9.4/10 Serviço
  • 126 comentários 9/10 Limpeza
  • 124 comentários 8.3/10 Conforto
  • 59 comentários 7.9/10 Comodidades
  • 53 comentários 9.9/10 Atmosfera
  • 49 comentários 9.6/10 Comida

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.