The Sebel Melbourne Moonee Ponds

Giudizio clienti (Valutazione ALL) 4.9/5 86 recensioni

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The Sebel Melbourne Moonee Ponds - Image 1
The Sebel Melbourne Moonee Ponds - Image 2
The Sebel Melbourne Moonee Ponds - Image 3
The Sebel Melbourne Moonee Ponds - Image 4
41 Homer Street, 3039 MOONEE PONDS, Australia

Descrizione

I plus dell'hotel

  • Every room features their own private balcony

  • Located close to Flemington & Moonee Valley Racecourses and Melbourne Showgrounds

  • At your doorstep there is an array of restaurants & local shopping

  • 100% Non-smoking hotel

Le nostre sistemazioni

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Posizione dell'hotel

The Sebel Melbourne Moonee Ponds

41 Homer Street
3039 MOONEE PONDS
Australia

Coordinate GPS:-37.76506, 144.92178

Telefono

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Bar
  • Proprietà 100% non fumatori

SEBEL MOONEE PONDS RESTAURANT

Grazie a tutti coloro che hanno cenato da noi durante il nostro primo mese di apertura. A causa delle nuove restrizioni siamo spiacenti di dover chiudere le porte. Vi accoglieremo di nuovo molto presto e soprattutto fate attenzione alla vostra sicurezza!

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.9/5  86 recensioni

Giudizio TripAdvisor  4.5/5  59 recensioni

Friendly Staff, Clean Room

Punteggio Tripadvisor 5.0/5

ej2042024 Per affari - Recensione certificata TripAdvisor

Stayed for two one week stints. Was warmly welcomed by the staff on each occasion with a welcome note. Had a one bedroom apartment. Lounge was a nice comfortable size. Bed was comfortable. Belinda and staff were excellent. Only issue is that as the hotel shares the underground car park with other buildings, there is no access via card and you have to call reception. Aside from that the location was excellent- close to public transport, the city and plenty of food options

Excellent

Punteggio Tripadvisor 5.0/5

pammT9307HM Recensione certificata TripAdvisor

We love staying at Sebel Moonee Ponds, it’s our go to accommodation when in Melbourne. Very convenient location, close to transport, shops and restaurants. The staff and management are all lovely and nothing is too much to make your stay enjoyable. Highly recommended.

Simply the Best accommodation & customer service in all of Melbourne !!!

Punteggio Tripadvisor 5.0/5

John W Recensione certificata TripAdvisor

A big thank you to the Sebel Moonee Ponds for the wonderful stay & service. Simply fabulous apartments, clean, spacious, quiet & great undercover parking. Location is perfect for families as its close to all public transport & eateries. If I could have given a 6th Star, I would to the brilliant staff. I had arrived earlier than expected ( 2 hours), knowing that check in would be available from 3pm... Not an issue, grab a coffee on them & they will organise a room in 20 minutes, brilliant. Have stayed at numerous hotels with higher price tags around Melbourne, simply couldn't go past the Sebel. You have won our family for a returning customer & a big thank you to the wonderful staff (My apologies I'm hopeless with names) who served us on the Saturday (1pm) & Evening, the Sebel group are very lucky to have you as staff !

Dear Z9056LLjohnw, Thank-you for taking the time to write your review and for the patience and kindness you showed the team. It was our pleasure to have yourself and your family as our guests and we look forward to welcoming you back again very soon. With kind regards, Belinda

Amazing location and comfortability

Punteggio Tripadvisor 5.0/5

Kris T Recensione certificata TripAdvisor

Whenever I travel to Melbourne for work, I always choose The Sebel Apartments for my stay. The staff are exceptionally friendly and accommodating, and Belinda, the manager, consistently makes me feel at home. The rooms are conveniently situated within walking distance of a variety of shops, bars, and restaurants. The rooms are WIFI enabled and with smart TV's in the lounge and bedrooms it is a comfortable stay!

HI 300Krist, Thank-you so much for sharing your experience. It has been a pleasure to have you as our guest. I'm delighted to see that the team delivered the service the we pride ourselves on. Thanks again and we look forward to welcoming you back again very soon. With kind regards, Belinda

Not up to standard

Punteggio Tripadvisor 1.0/5

Angela H In famiglia - Recensione certificata TripAdvisor

Never stay here! Stifling hot rooms with no temperature controls. Aircon not working. Noisy. Parking was a nightmare and expensive. Staff unfriendly and unhelpful. No room service. Was charged $200 for smoking on balcony despite no knowledge that this was not allowed- for extra cleaning. More like as retribution. Very poor form. There was no trace of ash left.

Thanks for your review. We welcome honest feedback in regards to a guests’ stay and will do everything we can to correct anything that we have done wrong. Your attempt to discredit the team and the hotel due to yourself and your partner smoking in the room and being disgruntled at being charged an additional cleaning fee and to set up a TripAdvisor account specifically to write this review is a reflection of yourself To assist our guests with preparation for their stay. a pre-arrival email is sent to our guests with information in regards to our operations including details about smoking. This is also listed on the reg-card and in the hotel information located in the rooms. All our rooms have individual air-con units that have their own remote controls with fully adjustable temperature control. Our car park can be challenging, which is why we provide all our guests with a map and the team fully explains to our guests where our car spaces are located. We wish you all the best and thank-you again for your review. With kind regards, Belinda Lee General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

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  • 53 recensioni 9.9/10 Atmosfera
  • 49 recensioni 9.6/10 Cibo

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