Pullman Melbourne On The Park 5 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 5.510 recensioni

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192 Wellington Parade, 3002 MELBOURNE, Australia

Descrizione

I plus dell'hotel

  • Situato di fronte all'iconico distretto sportivo e Melbourne Cricket Ground.

  • Sette minuti a piedi dal vivace CBD di Melbourne.

  • WIFI gratuito e servizio in camera 24 ore al giorno

  • Piscina, servizi relax e centro fitness

  • Cucina internazionale e locale offerta al ristorante e nei bar

Le nostre sistemazioni

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Posizione dell'hotel

Pullman Melbourne On The Park

192 Wellington Parade
3002 MELBOURNE
Australia

Coordinate GPS:-37.815558, 144.983195

Telefono
Fax +61 3 9419 2001

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Gli animali sono i benvenuti
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

GALLERY RESTAURANT

Il Cliveden Dining propone piatti realizzati da prodotti locali freschi di cucina mediterranea ed europea. Un moderno menu à la carte per celebrare la ricca diversità della rinomata tradizione culinaria di Melbourne.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  5.510 recensioni

Giudizio TripAdvisor  4.0/5  1.572 recensioni

Certificato d'eccellenza 2024

An exceptional hotel experience in Melbourne

Punteggio Tripadvisor 5.0/5

Peter L In coppia - Recensione certificata TripAdvisor

When you receive a welcome email two days prior to your arrival at a hotel, you can feel assured that your upcoming stay at your chosen hotel is going to be a good one. And so it has been from the moment we arrived at reception at the Pullman on the Park where we met both Toby and Andy who welcomed us on arrival. These two wonderfully professional concierges had both emailed to us seeking to make our stay a happy one by seeing if there was anything we might need to make our stay as comfortable as possible. From the early check in to the unexpected but very much appreciated upgrade to room 1414 overlooking Fitzroy Gardens, we knew that this lovely hotel was going to be a favourite any time we might visit Melbourne. We thought our first stay here earlier in the year, was lovely and clearly the high standards of the Pullman has being maintained as we have discovered. Our room was beautifully located in a corner with views overlooking the Melbourne CBD and across the tree-scape of Fitzroy Gardens. Everything we could have asked for was available along with a welcome message from the manager and a generous gift of a bottle of wine. We were attending a concert nearby at the Rod Laver arena so chose to dine at the excellent Cliveden restaurant located on the ground floor. Julia our waitress, could not have been more welcoming or accommodating! She was wonderful and assisted us in choosing two excellent meals from the menu. She navigated my wife to all the gluten free options with grace and courtesy. The executive lounge on the eighteenth floor with sweeping views over Melbourne the gardens and the MCG was very pleasant with an excellent selection of wines and beers along with a very generous selection of canapés. We really enjoyed our time there and found the lounge comfortable and welcoming. Breakfast in the morning was excellent with a wide range of options and once again the kitchen provides for allergies which was very much appreciated as my wife is a coeliac and felt very well looked after. In summary, with one final night here at the Pullman Melbourne on the Park to go, we have loved and are loving our stay. We will certainly be returning each time we come to Melbourne. The proximity to public transport both train and tram makes coming to this excellent hotel very straight forward. Of course it is the staff that makes a good hotel, a wonderful experience and clearly the manager, Glen Erickson and his team have perfected the art of creating an inviting hotel for guests. We did not meet anyone working at the hotel who did not smile and offer a greeting as we passed. A rare experience and one we hope to experience again soon.

Dear Peter, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. I will share your feedback with Julia, Toby & Andy as well as our General Manager, Glen. We are delighted to hear you were able to sample a variety of options from our Food & Beverage Menu. This is terrific feedback as we constantly try and make seasonal changes to improve upon our offerings. It is also pleasing to see you enjoyed the service in our Level 18 Executive Lounge as well as throughout the Hotel. We hope to see you back staying with us again soon so you can enjoy the views across Melbourne. Kind regards, Eliza Stewart Guest Experience Executive

Nice hotel, but everything was expensive.

Punteggio Tripadvisor 5.0/5

kd2226 In famiglia - Recensione certificata TripAdvisor

Really beautiful hotel with an inviting lobby bar. Modern comfortable rooms. Nice pool, but frustrating because there were only 8 pool loungers, even though there was space for many more. Even though our room rate included breakfast, there seemed to be some confusion each morning. When I went to check out at the end of our stay, they tried to charge us for breakfast and I had to get it sorted out (so check your invoice closely). There are a few restaurants nearby, but it’s about a half hour walk into the CBD for a large selection of restaurants, theatres, bars, and shopping. Across the street from the MCG. Easy access to public transport. Set in a large inviting park. While we really liked this hotel, everything was expensive… $300 a night for the room, $17 for a beer or glass of house wine, $45 a day for parking, $42 per person for the buffet breakfast… so it’s a nice hotel, but not very good value. It’s a shame, because we would have spent more time utilising the hotel bar and restaurant if the prices had been more reasonable.

Dear KD, I am very happy to hear that you enjoyed your stay and that our team here at Pullman Melbourne on the Park made your stay as comfortable and as pleasant as possible. I am sorry to hear there was confusion at Breakfast about your inclusions we will address this with our team members to ensure accurate reports are prepared so that guests are not delayed or incorrectly charged. I have also shared your feedback about increasing the seating by the Pool with management for immediate review. We hope to see you back staying with us again soon. Kind regards, Eliza Stewart Guest Experience Executive

2.5 hr wait on check in

Punteggio Tripadvisor 4.0/5

adamcJ291IY In coppia - Recensione certificata TripAdvisor

We arrived at 2-00pm to check in but told our room wasn’t ready and that they would text us when it was. We sat in the bar for an hour and checked with reception at 3-00pm only to be told that it still wasn’t ready. We waited another hour and checked again and told it was ready by the time they organized cards etc it was 4-30pm we we got to our room

Dear Adam, Thank you for providing feedback on your recent stay with us. I have regretfully noted your comments in regard to your delayed check in experience. I am sorry that your experience did not meet your or our own expectations so please allow me to express my sincerest apologies. Please know that this will be addressed with both Front Office and Housekeeping, while we are continuing to focus on training with our team to eliminate these frustrating delays. I can see that our team had provided you an upgrade into one of our Suites for your stay, I hope that despite the poor arrival and delay in accessing your room that remainder of your stay was an enjoyable one. On behalf of all our team we wish you a Happy Anniversary. We hope to welcome you back to the hotel in the future so that we can deliver an improved experience. Kind regards, Glen Erickson General Manager

Cordialita' e servizi secondo gli standard Accorhotels

Punteggio Tripadvisor 5.0/5

F6886BKdanielac In famiglia - Recensione certificata TripAdvisor

Ho soggiornato presso il Pullman on the Park cob la mia famiglia e siamo stati coccolati in tutto, dall'accoglienza alla vip lounge, al servizio colazione, al concierge. L'albergo e' a 10 minuti di cammino dalla free taxi zone.

Tennis open

Punteggio Tripadvisor 5.0/5

marinmmarco Viaggio con amici - Recensione certificata TripAdvisor

Siamo stati in questo hotel in occasione degli Open d'Australia di tennis. Situato ad appena 100 metri dagli impianti sportivi, si distingue per la sua posizione strategica. Staff molto gentile e disponibile. Colazione a buffet molto buona. Il centro città dista circa 20 minuti tra tram e passeggiata

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.487 recensioni 9.4/10 Posizione
  • 2.789 recensioni 8.5/10 Camera
  • 2.771 recensioni 8.6/10 Servizio
  • 13 recensioni 6.5/10 Internet
  • 885 recensioni 8.6/10 Colazione
  • 838 recensioni 8.4/10 Servizi
  • 785 recensioni 6.7/10 Cibo
  • 737 recensioni 7.7/10 Pulizia

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