诺富特清迈宁曼路 Journeyhub 酒店

客户意见评级 (ALL 评级) 4.3/5 1,059 评论

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7*77 Moo 2, Huay Kaew 路, Chang Phueak, Muang, 50300 清迈, 泰国

描述

酒店其他优惠

  • 该酒店是泰国北部唯一一家诺富特酒店

  • 您可选择我们的家庭套餐，此套餐为 16 岁以下的儿童提供免费早餐。

  • 该酒店欢迎您携带宠物入住。

  • 从酒店可步行前往 One Nimman、Maya 购物中心和 MAYA 剧场。

  • 酒店毗邻 One Nimman 艺术、文化和当代艺术中心。

我们的客房

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酒店位置

诺富特清迈宁曼路 Journeyhub 酒店

7*77 Moo 2, Huay Kaew 路, Chang Phueak, Muang
50300 清迈
泰国

GPS:18.804685, 98.96416

电话
传真 +66 52 012 799

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

FOOD EXCHANGE

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,059 评论

TripAdvisor 评级  4.0/5  161 评论

住宿地點便利、乾淨、員工服務熱情

客户意见评级 5.0/5

L. T. Y. 朋友住宿 - 所有已确认评论

這次和朋友們一起在Novotel住了兩天，我們有很舒適的體驗，整體環境乾淨，早餐很豐富並且有變化，需要叫車前往景點櫃檯人員也很熱情協助幫忙，下次來清邁旅遊的話還是考慮入住貴飯店

不值得向親友推薦

客户意见评级 2.0/5

Y. H. 朋友住宿 - 所有已确认评论

住了3晚電梯一直很臭就算了，房間被安排在走道最後幾間，進出飯店都要走很遠才能搭電梯，這麼多房間的飯店居然只有lobby這側才有電梯進出，而走到尼曼路的商場快步走也要10分鐘，白天還好，晚上視線昏暗不是很安心。房間冷氣潮濕發霉味道很重，房間還有小黑蟲飛來飛去。書桌沒有照明，想看書或寫個明信片都很不舒服。更衣室沒有遮擋，洗完澡出來全身光溜溜沒有隱私。只有早餐服務跟菜色還是有四星級的品質。連Grab司機都抱怨這裡接客人的動線很奇怪，以前住過清邁其他幾家小型旅館都很喜歡，但這次讓我對novotel印象很糟。

Dear Y. H., Thank you for taking the time to share your feedback following your recent stay at Novotel Chiangmai Nimman Journeyhub. We truly value your insights as they help us continuously improve our services and guest experience. We are sorry to hear that several aspects of your stay did not meet your expectations. Please accept our sincerest apologies for the issues you encountered with the elevators, the unpleasant smell in the room, and the overall comfort of your room. We understand how these inconveniences affected your stay, and we will immediately address these matters with our Heartists to ensure they are rectified for future guests. Regarding the elevators, we have two in the building—one from the Main Lobby to the guest rooms, and another located at the opposite side of the building. We will review your feedback on the room location and access to the elevators to improve overall guest convenience. Regarding the air conditioning and cleanliness of the room, we will conduct a thorough inspection to resolve any concerns related to dampness and the presence of insects. We truly appreciate your feedback on the desk lighting and dressing room privacy as well—these are valuable points, and we will take them into consideration for future room improvements. On a more positive note, we are glad to hear that you enjoyed our breakfast offerings. We aim to provide a high standard of quality in all our services, and we’re happy to know that the breakfast met your expectations. We also understand your concerns about the access route to the hotel and will look into ways to improve the convenience for both guests and drivers. Once again, we appreciate you bringing these matters to our attention. It is our goal to create a comfortable and welcoming environment for every guest, and we regret that we fell short during your stay. We hope you will consider giving us another opportunity to serve you better in the future. Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

Delightful Stay with comfortabla standard.

Tripadvisor 评级 4.0/5

sharonobc Couples - 经 TripAdvisor 认证的评论

Thank you Ms B for your wonderful service. Food is nice at Restaurant, Plane sound can be very annoying.

Dear Sharon, Thank you for taking the time to share your experience with us! We’re delighted to hear that you had a delightful stay and enjoyed the comfort of our accommodations. It’s wonderful to know that Ms. B provided you with excellent service, and we will be sure to pass along your compliments to her. We’re also glad to hear that you enjoyed the food at our restaurant. We strive to offer a memorable dining experience for all our guests. We understand that noise from planes can disturb light sleepers. Earplugs are available at the front desk for your convenience, and our team is here to assist with any concerns you may have Thank you once again for your feedback. We truly value your insights and hope to have the opportunity to welcome you back for another enjoyable stay in the future. Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

隔聲很差，嘈吵

客户意见评级 1.5/5

L. 情侣住宿 - 所有已确认评论

櫃檯服務員態度幫忙，但隔音設備十分差，Wi-Fi上網信號差，亦不能上YouTube，電視控制模式很難運用，要請工作人員上房幫忙，但之後亦一樣不能上網（電視）

Dear L., Thank you very much for taking the time to share your feedback with us. We sincerely appreciate your comments, as they help us continually improve the experience we offer to our valued guests. We are truly sorry to hear that the soundproofing in your room did not meet your expectations and that you found the TV control system challenging to use. Please accept our heartfelt apologies for any inconvenience this may have caused during your stay. For your comfort, we can gladly provide earplugs upon request to ensure a more peaceful environment. Regarding the TV, we do have Google Chromecast devices available, which allow you to stream your favorite platforms. Our team is always on hand to assist with the setup to make the process as easy as possible. Once again, we appreciate your valuable feedback, and we look forward to the opportunity to welcome you back, ensuring a much more seamless and enjoyable stay in the future. Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

隔音太差太差了

客户意见评级 1.5/5

Noone 家庭住宿 - 所有已确认评论

特别的吵，隔音非常不好非常差，一整晚都没有睡着！隔壁洗澡说话全部都能听见，走廊上的人说话也听的非常清楚！

Dear Ms. Xingyu Y., Thank you for taking the time to share your feedback about your recent stay at Novotel Chiangmai Nimman Journeyhub. We sincerely apologize for the noise disturbances you experienced. To enhance your comfort during future stays, please note that we offer earplugs at the front desk. We appreciate your requests for additional items during your stay and are glad we could assist you. If you choose to visit us again, we would love the opportunity to provide you with a more enjoyable experience. Please feel free to reach out directly for any special requests. Thank you once again for your valuable feedback. Best regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub

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其他网络用户评价我们的酒店

  • 545 评论 8.3/10 位置
  • 855 评论 7.2/10 房间
  • 768 评论 8.5/10 服务
  • 15 评论 7.5/10 上网
  • 440 评论 5.4/10 舒适度
  • 395 评论 8.2/10 清洁度
  • 325 评论 7.7/10 早餐

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