Novotel Chiangmai Nimman Journeyhub

Nota clientes Avis (Classificação ALL) 4.3/5 1.178 comentários

Novotel Chiangmai Nimman Journeyhub - Image 1
Novotel Chiangmai Nimman Journeyhub - Image 2
Novotel Chiangmai Nimman Journeyhub - Image 3
Novotel Chiangmai Nimman Journeyhub - Image 4

Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • O hotel é a única propriedade Novotel no norte da Tailândia

  • Desfrute do pacote familiar com pequeno-almoço grátis para crianças com menos de 16 anos.

  • Este hotel aceita animais de estimação.

  • O hotel fica a curta distância a pé dos One Nimman, Maya Shopping Center e teatros MAYA.

  • O hotel fica a curta distância a pé do One Nimman Art Culture and Contemporary Art Center.

As nossas opções de alojamento

Take advantage of our Flight + Hotel offers

Discover

Localização do hotel

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road, Chang Phueak, Muang
50300 CHIANGMAI
Tailândia

GPS:18.804685, 98.96416

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores

FOOD EXCHANGE

O restaurante Food Exchange é elegante, moderno e tem um luxuoso cenário verdejante. Oferece gastronomia asiática, tailandesa e internacional ao pequeno-almoço, brunch e jantar. O local perfeito para amigos e familiares degustarem refeições deliciosas.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  1.178 comentários

Classificação do TripAdvisor  4.0/5  151 comentários

Better options available

Nota Tripadvisor 2.0/5

326saranga Avaliação com certificação TripAdvisor

I was not happy with this hotel, I usually book accor hotels only . Service issue , Ants problems , location of hotel not ideal . Noise issues from other rooms Good part was the view from swimming pool. They don’t acknowledge accorplus members like other hotels does .

Dear Sarang, I trust this message finds you well. I wanted to extend my sincerest gratitude for taking the time to share your feedback with us following your recent stay at our hotel. Your insights are incredibly valuable to us as we continually strive to enhance the guest experience. We are delighted to hear your kind words regarding the view (of mountains) from our swimming pool. Your appreciation means the world to us, and we are thrilled that you enjoyed this aspect of your stay. However, I want to express our heartfelt apologies for any inconvenience you experienced during your stay. Your satisfaction is of the utmost importance to us, and we deeply regret any shortcomings in our communication and service delivery. Upon reviewing your review and investigating the issues you raised, we found that the ants in your room were attracted to the cake we had placed for the birthday celebration. Please accept our sincere apologies for this unexpected occurrence. We have taken immediate steps to rectify the situation and implement preventive measures to ensure a seamless experience for our guests moving forward. Regarding the acknowledgment of your Accor membership, we truly appreciate your loyalty to our brand. It pains us to hear that we may not have effectively communicated the benefits corresponding to your membership tier. We understand the importance of recognizing and honoring our members, and we regret any oversight in this regard. Your comfort and satisfaction are paramount to us, and we deeply apologize for any disappointment caused by this oversight. During your stay, we aimed to express our gratitude for your membership through various gestures, including a Welcome Drink voucher upon check-in, a Welcome fruit basket with a personalized card, and a Room Upgrade. However, we understand that clear communication regarding membership benefits is essential, and we acknowledge our responsibility in ensuring that our guests are fully informed and catered to in accordance with their membership status. Furthermore, we regret the unavailability of lounge access. While our hotel does not feature a lounge, we acknowledge that membership benefits, including lounge access, are determined by the tier of guests membership. We apologize if this was not clearly communicated to you during your inquiry. Unfortunately, as per the current tier of your membership, lounge access is not included as a member benefits. Your feedback serves as a valuable reminder of the importance of transparent communication and diligent service delivery. We are committed to learning from this experience and enhancing our efforts to exceed your expectations in the future. Please know that we are genuinely sorry for any inconvenience or disappointment you experienced. Your satisfaction is our utmost priority, and we would be grateful for the opportunity to restore your trust and welcome you back for a seamless and enjoyable stay. If there are any additional details or concerns you would like to share with us, please do not hesitate to reach out directly. We are here to listen and ensure that your future experiences with us are nothing short of exceptional. Thank you once again for your understanding and patience. We look forward to the possibility of serving you again and providing you with the outstanding hospitality you deserve. Warmest regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Jouneyhub

Great safe location, but in-hotel dining could be better

Nota Tripadvisor 4.0/5

neigyleopard Avaliação com certificação TripAdvisor

Biggest plus-point was the proximity to MAYA mall and One Nimman mall (10-minute walk). Felt very safe for females travelling alone. Comfortable rooms with multiple USB charging points so Thai chargers are not required. Easy to order taxis as well as GrabFood to the hotel. Limited choices in terms of vegetarian food, less pricey options can be found within walking distance.

Dear neigyleopard, Thank you for choosing Novotel Chiangmai Nimman Journeyhub and taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel's safe location and proximity to MAYA mall and One Nimman mall. It's great to know that you felt safe during your stay, especially as a female traveler. We appreciate your compliments on our comfortable rooms and the convenience of multiple USB charging points. We understand that you would have preferred more vegetarian food options, and we will certainly take this into account. Thank you once again for your valuable feedback. We hope to welcome you back in the future. Best regards, Sirisook Moore Operations Manager

Good Staff service at front. Great gym and location.

Nota Tripadvisor 5.0/5

Dreamer13605843833 Avaliação com certificação TripAdvisor

Good Service from Front staff who check in and provide hotel facilities for us. She always smile and greeting us when walk pass the hotel lobby. There are free shuttle to Maya mall which very good for me to shopping at Nimman road. Also taxi or grab she can service to me as per request. The location near Nimman and CMU so, i can order local food drop at front desk. It is so easy. The room was not big size but facilities like pool and gym was ok. I enjoy with 24hrs. gym.

Excelente e intimista

Nota Tripadvisor 4.0/5

ant_niob391 Negócios - Avaliação com certificação TripAdvisor

Pequeno, mas muito acolhedor e intimista. Espaços muito bonitos, quartos confortáveis, staff irrepreensível, comida excelente. Bem localizado e proporcionador de um sono de excelência. Pequeno almoço variado e com muita qualidade.

Charmoso

Nota clientes Avis 5.0/5

Patricia D. Famílias - Comentários confirmados de ALL

Muito bem decorado, limpo, muitas tomadas no quarto.

Dear Ms. A., We very much appreciate your comments regarding your stay at the Novotel Chiangmai Nimman Journeyhub. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukherjee General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 506 comentários 8.1/10 Localização
  • 831 comentários 7.2/10 Quarto
  • 694 comentários 8.4/10 Serviço
  • 14 comentários 6.2/10 Internet
  • 434 comentários 5.6/10 Conforto
  • 373 comentários 8.3/10 Limpeza
  • 306 comentários 7.5/10 Pequeno-almoço
  • 197 comentários 5/10 Comodidades

Powered by Trustyou

Os nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Chiangmai