Kenwood Hall水疗酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 934 评论

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描述

酒店其他优惠

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

我们的客房

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酒店位置

Kenwood Hall水疗酒店

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ SHEFFIELD
英国

GPS:53.364547, -1.49091

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LAKEVIEW

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menus are designed by our experienced Chefs who carefully source the best fresh and local produce.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  934 评论

TripAdvisor 评级  3.5/5  2,723 评论

Lovely hotel

Tripadvisor 评级 5.0/5

Karen-h-64-lincoln 经 TripAdvisor 认证的评论

Really lovely hotel, lovely and clean. Staff really welcoming, Lisa was so helpful, our friends had a problem but she soon sorted. All the staff in the restaurant where professional and a credit to the hotel. Would recommend.

Dreadful absolutely awful birthday celebration

Tripadvisor 评级 1.0/5

Valerie H 经 TripAdvisor 认证的评论

Booked this weekend in February a party of six , we were put on three different floors then on the second night we were moved to another dining room quite a distance away (this break was to celebrate a ninetieth birthday and four of the party are over 87 )a long walk ! When we arrived at the room there were only single seats which were not acceptable ! So we were put in a side room , cold unfurnished undecorated Xmas tree small ineffective electric heater dirty broken chairs . When we got our starter it was cold and returned twice the third offering was not really hot but couldn’t be bothered changing it again ! Main course not very nice should have been pork loin was a cheap tough pork steak ! Our waitress Kesia was wonderful and did her best the same cannot be said for the other staff . The time is now 8.45 and evening meal should have been 7pm we still have not had our dessert . Poor Kesia has been run off her feet and is a credit to the hotel, not one senior member of staff has been sympathetic or pleasant or come back to see how we have enjoyed our meal , just leaving a junior to cope with our complaint

Friendly and approachable staff

Tripadvisor 评级 5.0/5

Connor M 经 TripAdvisor 认证的评论

I just wanted to say that Nicky is the most friendly and approachable receptionist. She’s always there with a smile on her face, ready to help and greet everyone. She always makes a point of being kind and welcoming to guests staying at the hotel. I also want to say thank you for always cheering me up when I’m feeling stressed or low. She always checks in on me and makes sure I’m doing okay. The world needs more Nickys on reception and in customer service. Connor

Overnight spa stay

Tripadvisor 评级 4.0/5

Holly S 经 TripAdvisor 认证的评论

A lovely hotel with very friendly guests! We were warmly welcomed by Ellise who kindly gave us a free upgrade. My partner and I had a relaxing spa treatment by Lucy and Lily which was lovely! We were also kindly looked after by Nicky throughout our experience, would recommend and definitely visit again!

Horrendous!

Tripadvisor 评级 1.0/5

ShannonLomas1999 经 TripAdvisor 认证的评论

Absolute awful place to stay & staff are full on liars! I would give 0 stars if it was an option. Stayed here as we had a wedding happening here. Room wasn't even ready for check in time at 3pm. Still wasn't ready at 5:30pm, and still wasn't ready at 6:45pm, so couldn't access our room until it was eventually time for bed. We was allocated a room at the complete opposite end of the hotel to our wedding party. Booked a double room, this wasn't given, we was given a twin with the beds pushed together. Breakfast was terrible, all the food was cold, and items that are usually available on a buffet completely missing. Staff didn't have a clue if they were coming or going in my opinion. My children both under the age of 5 was served pistachio ice cream with WHOLE nuts as part of the wedding meal, which should've been Mint Chocolate Chip, wasn't even made aware that the change was happening. Have since sent 3 emails complaining, head of reception lied and said this was responded to but it certainly was not. Both me and my mother have complained and by the looks of things they have a pre-written email they must send out to all complaints as we've received the exact same email! WILL NOT BE STAYING HERE AGAIN!!!!

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其他网络用户评价我们的酒店

  • 770 评论 9.2/10 位置
  • 1,994 评论 6.4/10 房间
  • 2,233 评论 8.9/10 服务
  • 41 评论 3.9/10 上网
  • 664 评论 5.8/10 清洁度
  • 659 评论 7.7/10 早餐
  • 638 评论 5.4/10 氛围
  • 557 评论 7.3/10 运动休闲

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