谢菲尔德中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,171 评论

谢菲尔德中心诺富特酒店 - Image 1
谢菲尔德中心诺富特酒店 - Image 2
谢菲尔德中心诺富特酒店 - Image 3
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描述

酒店其他优惠

  • 免费无线网络、宽敞的人体工学办公区

  • 热自助早餐,周末一直供应至上午 11 点

  • 高雅的餐厅、现代休闲餐饮

  • 配备视频游戏和互动桌的儿童游乐园

  • 6 个可承办高效活动的多功能场所

我们的客房

酒店位置

谢菲尔德中心诺富特酒店

50 Arundel Gate
S1 2PR 谢菲尔德
英国

GPS:53.379081, -1.46742

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无线网络
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BAR

非合约照片

在诺富特酒店感受充满活力的氛围。在时尚的环境中,选择我们热情风趣的工作人员为您提供的啤酒、葡萄酒和鸡尾酒。我们热闹的酒吧是享受晚间娱乐活动或休闲放松的绝佳去处。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  1,171 评论

TripAdvisor 评级  3.8/5  2,171 评论

Happy hour offer

Tripadvisor 评级 5.0/5

886tortoise 经 TripAdvisor 认证的评论

Visited for drinks, good offer at happy hour in the bar, nice venue and friendly staff, served by Holly, on a a cold January evening. Recommended

Thank you for your positive feedback regarding our happy hour offer and the service provided by our staff, especially Hollie. We are pleased to hear that you enjoyed the atmosphere of our venue during your visit. We look forward to welcoming you back soon. Karen Coy, Rooms Division Manager.

Exceptional Night Staff Made Us Feel Right at Home

Tripadvisor 评级 5.0/5

David Z 经 TripAdvisor 认证的评论

Our late-night check-in was transformed into a warm welcome thanks to Angelo and Jerry on the night staff. Their friendly, professional, and genuinely helpful attitude was the perfect start to our stay. They handled everything with efficiency and a smile, making us feel immediately valued and at ease. It’s clear they take great pride in their work, and their positive energy is a true asset to the hotel. Thank you both for your outstanding hospitality!

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that your late-night check-in was a pleasant experience, thanks to the exceptional service provided by Angelo and Jerry. Our team takes great pride in ensuring that our guests feel welcomed and valued, and it is wonderful to know that their efforts made a positive impact on your stay. Your feedback will surely motivate them to continue delivering outstanding hospitality. We look forward to welcoming you back to Novotel Sheffield Centre in the future. Karen Coy, Rooms Division Manager,

Dangerous Hotel

Tripadvisor 评级 1.0/5

Pretronas 经 TripAdvisor 认证的评论

Terrible experience. I was given a room key for an occupied room. I returned to reception and was given no apology at all...I emailed Novotel and they just ignored me. I would not feel safe staying at this hotel in future.

One Night at Novotel Sheffield

Tripadvisor 评级 5.0/5

Chanel L 经 TripAdvisor 认证的评论

I’ve stayed just one night here in Sheffield on a quick trip, and what could’ve been a scary moment turned into the best part of the stay. My friend lives with diabetes, and around midnight, her blood sugar took a sudden dip. We rushed to call reception, hearts racing, and were met by i believe his name is Angelo the night team – who didn’t even blink. The room itself was clean and quiet – exactly what we needed . We left feeling looked after, not just housed. Would 100% come back.

Thank you for sharing your experience at Novotel Sheffield Centre. I am pleased to learn that our night team, particularly Angelo, provided exceptional support during a critical moment for your friend. It is gratifying to know that our staff's prompt response made a positive impact on your stay. We take great pride in ensuring our guests feel cared for and comfortable. I am also glad to hear that you found your room to be clean and quiet, meeting your needs perfectly. We look forward to welcoming you back for another stay in the future. Best regards, Kind regards, Karen Coy, Rooms Division Manager,

Not great give it a miss !!

Tripadvisor 评级 2.0/5

emmar815 经 TripAdvisor 认证的评论

We booked as a late decision the day before I broke my own rules of not checking Trip advisor first !!! So 😂😂 We arrived into Sheffield and went straight to the hotel (11:30am) we parked in the secure car park, we were lucky enough to get a space. We went up into the hotel it’s very strange the pool and gym are downstairs but you have to go up into a lift or two flights of stairs to get to reception. The lady was polite and explained where the shops were and the attractions we had come to see. The hotel is really well located for the Christmas market the cathedral. That however is where the good things stop. We came back to the hotel at 2:10pm and the lady that was on the desk was rude and unhelpful he said we wouldn’t be able to check in until 3. That’s fine no issue HOWEVER while we sat in reception waiting for 3pm to come round several other people arrived and checked in and at2:45 2 families were called forward to check in but we were ignored !! At 3pm we went and checked in a lady served us she was pleasant. We were in room 535 and it was not great it looked like a budget hotel see pictures, their were places where the wall paper (1980’s woodchip)had come of and it had been painted over. The vent in the separate tiny toilet was hanging of and sharp. The sofa bed had a rip on the end that was sharp and dangerous we had to put a towel over it. The carpet was filthy. They had put a dog bed in for our dog but it was old and vile. The main bed was rock hard and we had to ask for more pillows as there were 2 !!!! The breakfast was average me and my daughter enjoyed it but my husband had the full breakfast and he said it was not great it was all at very different temperatures and the bacon was nearly cold, no fried eggs. The final thing that was not great when you go out the back way of the hotel to the shops theirs broken glass we did mention it to the staff but it was never swept up.

Thank you for taking the time to share your experience at Novotel Sheffield Centre. I sincerely apologize for the challenges you encountered during your stay. It is disheartening to hear about the issues you faced with the condition of the room and the check-in process, which could have been explained in a better way as rooms are allocated. Yours was not ready but other rooms allocated to other guests were ready as the previous guest had departed earlier. Your feedback regarding the cleanliness and maintenance of the room has been noted, and I assure you that the comfort and safety of our guests are of utmost importance to us. I am pleased to hear that our location was convenient for your visit, and that you found our staff to be polite. However, it is disappointing that your overall experience did not meet your expectations, particularly regarding the breakfast and the cleanliness of common areas. Please rest assured that your comments will be reviewed as we strive to enhance our services. Once again, thank you for your feedback. We hope to have the opportunity to welcome you back to provide a more positive experience in the future. Best regards, Karen Coy, Rooms Division Manager, Novotel Sheffield Centre

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其他网络用户评价我们的酒店

  • 1,047 评论 9.2/10 位置
  • 1,479 评论 5.3/10 房间
  • 1,077 评论 7.2/10 服务
  • 29 评论 4.5/10 上网
  • 734 评论 5.6/10 舒适度
  • 563 评论 4.9/10 清洁度
  • 552 评论 6.1/10 早餐
  • 467 评论 5.2/10 设施

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