Mama Shelter Luxembourg 3성

고객 평점 (ALL 평가) 4.6/5 1,753 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mama Shelter Luxembourg - Image 1
Mama Shelter Luxembourg - Image 2
Mama Shelter Luxembourg - Image 3
Mama Shelter Luxembourg - Image 4
2 Rue Du Fort Niedergrunewald, L2226 Luxembourg, Luxembourg

호텔설명

호텔 추가 정보

  • Rooftop with ping-pong table and pétanque area.

  • Stylish rooms and 5-star bedding

  • Co-working space and conference rooms (Workshops)

  • Bakery

  • Local and homemade cuisine by Chef Jean-Edern Hurstel

숙박

호텔 위치

Mama Shelter Luxembourg

2 Rue Du Fort Niedergrunewald
L2226 Luxembourg
Luxembourg

GPS:49.621698, 6.144585

전화
팩스 +35200000000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,753 리뷰

TripAdvisor 평가  3.5/5  165 리뷰

Nothing special

트립어드바이저 평점 2.0/5

delagioventu Friends getaway - TripAdvisor 인증 리뷰

This is really overrated. Ate here several times, but not satisfied. Very plain food and really nothing special at all. Bit of everything, brasserie style, from Italian to French salads. Waiting time is long as well, I was not impressed at all.

Great stay in Luxembourg

트립어드바이저 평점 5.0/5

Chip1701 TripAdvisor 인증 리뷰

We had a wonderful stay here for five nights with friends. Convenient, off-street parking (costs extra) under the hotel; then just followed the pink arrows to the elevators. Check-in went quickly. We found the staff to be friendly and helpful. In fact, the young lady who checked us in, remembered my name and room number when I went to ask a question a couple of days later. Our room was clean, comfortable, and had some funky, fun twists. Yes, this hotel is not in the heart of old Luxembourg, but, with free public tram service running every 5 minutes, it was a breeze to get to the heart of town, or to the train station. Althought there is a breakfast buffet (not included), we opted to eat at the Boulangerie downstairs for less money. Nearby, is a mall with restaurant choices, and a grocery store. Note- it is hard to find the hotel. When our GPS said we had "arrived" no sign was in sight. We had to continue down, around the corner to find the parking garage entrance next to the police station. We did eat at the hotel's restaurant one evening, and it was OK. We preferred to take the tram in the old city to eat there.

Very poor customer service

트립어드바이저 평점 1.0/5

N1418FWmarkb TripAdvisor 인증 리뷰

I dined here with 9 other business colleagues on April 25th 2024. The table was pre booked but there was no meet and greet service on arrival and one of the waitresses indicated we should find our own table. She said this with her back to us as she walked past us. Most of the seats were attached to the floor so we had difficulty finding a suitable table and ended up huddled and crowded for our meal. We waited to be served until a passing waiter said over his shoulder to look at the QR code. There was no courtesy when we were served - staff were officious and in some instances quite hostile. My starter and mains were served together and the table was not promptly cleared of plates/glasses making it even more cramped. It was a struggle to get table service for anything ie drinks, more napkins. A part of our order was not served yet added to the bill. It was worth 14 Euros on a 464 Euro bill. The staff and manager, flanked by imposing security, were highly argumentative before eventually amending the bill. We we not asked about our experience, wished a pleasant evening- they even declined our request for them to take a group photo of us (the meal was uniting colleagues from all over the world). Whilst the food was adequate, the dining experience was not as there was a complete absence of customer care. I will not dine here again

Funky Mama Hotel.

트립어드바이저 평점 4.0/5

LeeLou64 TripAdvisor 인증 리뷰

We arrived late one night and left early the next morning, so did not notice a lot of things previously mentioned, like no coffee or tea, water etc. In saying that, our beds and pillows were comfortable and the towels were new, plush and big - definitely a change from the norm. The rooms and bathroom were funky, with quality fixtures and fittings - we liked the design a lot, although it was a little dim lighting wise. We ate dinner and breakfast there as did not have time to explore Luxembourg at all. Both meals were very good - would definitely eat there again. Check in was slow and staff (in particular the female) had a bit of attitude! It was the most expensive place we stayed in our 4 weeks in Europe - but it's Luxembourg I guess.

Needs staff improvements

트립어드바이저 평점 3.0/5

Carlos O Couples - TripAdvisor 인증 리뷰

Stayed in various mama shelter hotels around the world so I am used to the nice decor and funky ambiance which is something that keeps me coming back but on this one i was received by alexandra from front desk with an overall un friendly attitude very unlike the spirit of mama shelter. Apart from that everything was good, great room delicious cookies at reception great food and ok location ( transport is free in Luxembourg so no problem traveling into the city) on the downside cinema is not public and no gym.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 596 리뷰 8.8/10 위치
  • 936 리뷰 8.2/10 객실
  • 856 리뷰 8.6/10 서비스
  • 12 리뷰 7.6/10 인터넷 가격
  • 595 리뷰 9.4/10 분위기
  • 495 리뷰 8.6/10 조식
  • 453 리뷰 7.9/10 안락함
  • 329 리뷰 8.4/10 편의 시설

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Luxembourg 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.