Mama Shelter Luxembourg 3성

고객 평점 (ALL 평가) 4.6/5 689 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mama Shelter Luxembourg - Image 1
Mama Shelter Luxembourg - Image 2
Mama Shelter Luxembourg - Image 3
Mama Shelter Luxembourg - Image 4
2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald, L2226 Luxembourg, 룩셈부르크

호텔설명

호텔 추가 정보

  • Rooftop with ping-pong table and pétanque area.

  • Stylish rooms and 5-star bedding

  • Co-working space and conference rooms (Workshops)

  • Bakery

  • Local and homemade cuisine by Chef Jean-Edern Hurstel

숙박

호텔 위치

Mama Shelter Luxembourg

2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald
L2226 Luxembourg
룩셈부르크

GPS:49.621698, 6.144585

전화
팩스 +35200/000000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  689 리뷰

TripAdvisor 평가  3.8/5  179 리뷰

I love Mama too!

트립어드바이저 평점 5.0/5

djfmeijers TripAdvisor 인증 리뷰

Mama shelter has been my go-to place to catch up with friends, family and colleagues for quite some time now. Whether it’s a Tuesday night dinner with some clients, or a bustling Friday night at the bar. There’s always a relaxed atmosphere and a great crowd. Paired with super friendly service, lovely food and an urban-chique style, it’s without doubt the place to be most days of the week! PS. Mama Shelter’s door men deserve a special mention, as their respectful, correct manner surely elevates the entire experience. And I am not just saying this because even my 70-year old parents complimented their gallantry after they stayed at the hotel recently!

Hello, Wow, thank you so much for your amazing feedback! 😍 We’re beyond thrilled to hear that Mama Shelter has become your go-to spot for catching up with friends, family, and colleagues – that’s exactly the vibe we love to create! Whether it's a relaxing dinner or a lively night at the bar, it’s wonderful to know that we’ve been able to provide you with a great experience every time. A big thank you as well for your kind words about our service and the atmosphere – we’re so proud of our team, and we’ll be sure to pass along your compliments to the door men. It really warms our hearts to know your parents enjoyed their stay with us too! 😄 We can’t wait to welcome you back soon for another memorable moment at Mama Shelter Luxembourg! MAMA loves you 💕💕 Aida De La Puente, General Manager

Very good hotel for Lux visit

트립어드바이저 평점 4.0/5

njmetz 가족 - TripAdvisor 인증 리뷰

It’s a fun decor with clean, funky, energetic spaces, comfortable and spacious rooms and a nice bar on the top level complete with a 8 person foosball table. The free and frequent shuttle near the hotel takes you to the city center and key sites in short time. I’d like to mark it a five, but the staff service level and attitude is aiming a little low, making it an uneven experience relative to the intended vibe, taking guests too much for granted. The decor goes so far, and at this hotel rate you also expect a satisfying service experience.

Nothing special

트립어드바이저 평점 2.0/5

delagioventu Friends getaway - TripAdvisor 인증 리뷰

This is really overrated. Ate here several times, but not satisfied. Very plain food and really nothing special at all. Bit of everything, brasserie style, from Italian to French salads. Waiting time is long as well, I was not impressed at all.

Great stay in Luxembourg

트립어드바이저 평점 5.0/5

Chip1701 TripAdvisor 인증 리뷰

We had a wonderful stay here for five nights with friends. Convenient, off-street parking (costs extra) under the hotel; then just followed the pink arrows to the elevators. Check-in went quickly. We found the staff to be friendly and helpful. In fact, the young lady who checked us in, remembered my name and room number when I went to ask a question a couple of days later. Our room was clean, comfortable, and had some funky, fun twists. Yes, this hotel is not in the heart of old Luxembourg, but, with free public tram service running every 5 minutes, it was a breeze to get to the heart of town, or to the train station. Althought there is a breakfast buffet (not included), we opted to eat at the Boulangerie downstairs for less money. Nearby, is a mall with restaurant choices, and a grocery store. Note- it is hard to find the hotel. When our GPS said we had "arrived" no sign was in sight. We had to continue down, around the corner to find the parking garage entrance next to the police station. We did eat at the hotel's restaurant one evening, and it was OK. We preferred to take the tram in the old city to eat there.

Very poor customer service

트립어드바이저 평점 1.0/5

N1418FWmarkb TripAdvisor 인증 리뷰

I dined here with 9 other business colleagues on April 25th 2024. The table was pre booked but there was no meet and greet service on arrival and one of the waitresses indicated we should find our own table. She said this with her back to us as she walked past us. Most of the seats were attached to the floor so we had difficulty finding a suitable table and ended up huddled and crowded for our meal. We waited to be served until a passing waiter said over his shoulder to look at the QR code. There was no courtesy when we were served - staff were officious and in some instances quite hostile. My starter and mains were served together and the table was not promptly cleared of plates/glasses making it even more cramped. It was a struggle to get table service for anything ie drinks, more napkins. A part of our order was not served yet added to the bill. It was worth 14 Euros on a 464 Euro bill. The staff and manager, flanked by imposing security, were highly argumentative before eventually amending the bill. We we not asked about our experience, wished a pleasant evening- they even declined our request for them to take a group photo of us (the meal was uniting colleagues from all over the world). Whilst the food was adequate, the dining experience was not as there was a complete absence of customer care. I will not dine here again

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 443 리뷰 8.8/10 위치
  • 604 리뷰 8.1/10 객실
  • 585 리뷰 8.7/10 서비스
  • 403 리뷰 9.4/10 분위기
  • 325 리뷰 8.2/10 조식
  • 294 리뷰 8.2/10 안락함
  • 224 리뷰 8.2/10 편의 시설
  • 196 리뷰 4.9/10 가격 대비 가치

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룩셈부르크 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.