Novotel Suites Luxembourg 4성

고객 평점 (ALL 평가) 4.6/5 1,060 리뷰

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13 Avenue J F Kennedy, Quartier Europeen, 1855 LUXEMBOURG, 룩셈부르크

호텔설명

호텔 추가 정보

  • Fully equipped, inviting suites for maximum comfort

  • Suites that can be converted into meeting spaces

  • Gourmet area offering fresh and prepared dishes

  • 24-hour fitness room

  • In the Luxembourg business district

숙박

객실

Executive Suite with 1 double bed and 1 single bed

  • 3명 최대
  • 34 m² / 365 sq ft
  • 침구 1 x 더블 베드 그리고 1 x 싱글 베드

호텔 위치

Novotel Suites Luxembourg

13 Avenue J F Kennedy, Quartier Europeen
1855 LUXEMBOURG
룩셈부르크

GPS:49.620333, 6.145167

전화
팩스 +352 27 04 89 44

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 100% 금연 호텔
  • 룸 서비스

QUICK N'SHOP

Peckish ? Open 24 hours a day, our Quick N'Shop offers a choice of self-service snacks, meals and drinks. Do not hesitate to taste our food selection and treat yourself at any time of the day.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,060 리뷰

TripAdvisor 평가  4.2/5  737 리뷰

Great family suite on the outskirts of Luxembourg City

트립어드바이저 평점 5.0/5

bellethedog2022 TripAdvisor 인증 리뷰

A great base for a weekend in Luxembourg. Lovely family suite with kitchenette which worked well for us as a family of 4 plus a dog. Situated very close to a tram stop, which provides free travel into the city centre.

Dear Guest, Thank you for leaving such a positive review of your stay. We're delighted our family suite provided the perfect base for your Luxembourg adventures. It's wonderful the kitchenette met your needs and that our location near public transport helped you explore the city effortlessly. We appreciate you highlighting how these features contributed to a smooth stay with your family and pet. It would be a pleasure to have you return on another occasion. Best wishes, Bram Maes, General Manager

Good hotel especially for family group.

트립어드바이저 평점 4.0/5

Christopher K TripAdvisor 인증 리뷰

Had the family room which had 1 queen need, 2 single beds, and 1 square table with a chair. Room size is decent. Without the 2 single beds, that space would have been a lovely sitting area. Room has a 'counter' with fridge, microwave and sink. Bathroom had both shower and tub. But strange design with toilet in separate VERY tiny room just inside of the entrance. Good buffet breakfast with hot food - sausages, bacon, scrambled eggs as well as eggs for self-boiling. Ham cheese and smoked salmon in a fridge. Good variety of breads. Did not notice lactose-free milk but there was soy milk which was good. Location is good, in between 2 tram stations, both about 2 mins walk. One small supermarket at the tram station. A bigger supermarket several stations away.

Dear Chris, Thank you for taking the time to share your feedback about your stay. We are delighted that you appreciated our spacious family accommodation. The inclusion of convenient amenities such as a refrigerator and microwave demonstrate our commitment to guest comfort. However, we sincerely apologise for any discomfort experienced with the toilet room layout. Our design prioritises separating these facilities for added convenience, though we acknowledge your feedback on the space constraints. Nevertheless, we are pleased that you enjoyed our extensive breakfast selection, featuring premium items such as smoked salmon and various dietary options. We are also thrilled that you found our strategic location advantageous, with convenient access to public transportation and nearby shopping options. We would be delighted to welcome you and your family back for another pleasant stay with us. Kind regards, Bram Maes, General Manager

Convenient Location, Freindly Staff and decent quality of beds

고객 평점 4.5/5

Ilhoon K. 가족 - 전체(All) 통지 확인

위치가 매우 좋았으며, 깨끗한 실내와 침구류 그리고 직원들이 매우 친절했음. 특히 3/23 오전 Reception CHK out 시 Feamale Staff 서비스는 매우 훌륭했음.

Dear Ilhoon, We are grateful for this kind review about your recent stay. It brings us immense joy to know that your time with us left such a positive impression. We are delighted that you appreciated the cleanliness of our suites and the quality of our beds, designed to offer the utmost comfort for our guests. We are particularly pleased that our central location in the heart of Luxembourg\'s business district contributed to the convenience of your stay. It\'s always rewarding to know that our guests can benefit from the proximity to key attractions and institutions, as well as our easy access to public transport. Finally, we are very proud of our staff who aim to provide exceptional service; your commendation of the female staff member who assisted you during checkout is much appreciated and will be shared with the team. We look forward to welcoming you back. Best regards, Bram Maes, General Manager

Disappointed with Customer Service

트립어드바이저 평점 2.0/5

Niccolò B TripAdvisor 인증 리뷰

I have been a loyal customer of Novotel Suites Luxembourg for the past 8-9 years, staying at the hotel 2-3 times per year. Unfortunately, my recent experience has left me very disappointed. Due to a change in my plans, I needed to cancel the last night of my stay and contacted the hotel two weeks in advance. Despite my long-standing loyalty, I was told that nothing could be done as my reservation was non-refundable. I understand that policies are in place, but I expected more flexibility and understanding given my history with the hotel. This experience has made me feel undervalued as a customer, and I hope the management will reconsider their approach to loyal guests in the future.

Best value hotel. Great location. Spacious room

트립어드바이저 평점 5.0/5

TheSylvo TripAdvisor 인증 리뷰

The price of this hotel is worth it. The room is spacious. Perfect for a family. It has the best value. You can easily go to this hotel from the tram station near the hotel. It only take like 7 minutes of tram to get to the city center. The staff and managers from the hotel and restaurant are very professional and helpful. The team truly reflects the General Manager’s, great characters and leadership. They truly cares about his guest satisfactions. We would definitely recommend this hotel to family and friends, and one day would come back again.

Dear Guest, Thank you for sharing your experience with us. We truly appreciate your kind feedback and are thrilled to know that you had such a wonderful stay with us. We are delighted that you enjoyed the spacious accommodations, competitive rates and professional service provided by our team. Our location in the heart of the business district, along with easy access to public transportation, makes it convenient for guests to explore the city, and we're glad you found this beneficial. We look forward to welcoming you back to Novotel Suites Luxembourg. Best wishes, Bram Maes, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 820 리뷰 9.1/10 위치
  • 1,047 리뷰 8.3/10 객실
  • 931 리뷰 9.6/10 서비스
  • 22 리뷰 9.1/10 인터넷 가격
  • 470 리뷰 7/10 조식
  • 365 리뷰 9.2/10 청결도
  • 206 리뷰 9.2/10 분위기
  • 13 리뷰 8.7/10 수영장

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.