Novotel Luxembourg Kirchberg 4성

고객 평점 (ALL 평가) 4.5/5 2,378 리뷰

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호텔설명

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  • Ideal for business meetings and close to the centre

  • Modern and spacious rooms with minibar, desk and sofa

  • Meeting rooms and fitness centre on-site

  • 20 minutes walk and 10 minutes by tramway from Luxembourg City Center

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호텔 위치

Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald, Quartier Européen Nord, Plateau de Kirchberg
L-2226 LUXEMBOURG
Luxembourg

GPS:49.620998, 6.146072

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  2,378 리뷰

TripAdvisor 평가  4.0/5  18 리뷰

2023으뜸 시설

편리한 위치와 청결한 호탤

고객 평점 4.5/5

Ju Y. L. 가족 - 전체(All) 통지 확인

호탤과 가까운 위치에 쇼핑몰과 식당이 있고 시내로 가기 위한 전철역도 가까와 편리하였습니다. 조식식단이 조금은 아쉬웠고, 좀 더 다양한 메뉴와 선택이 있었으면 합니다. 객실의 청결도와 방음은 좋았습니다.

Dear Ju Y. L., Although I cannot communicate in your language, I would like to respond to you and am therefore answering you in English. Please accept my apologies for any inconvenience. I truly appreciate your kind words about your recent stay at Novotel Luxembourg Kirchberg, and I’m pleased that you enjoyed the cleanliness of the hotel, as well as the soundproofing in your room, which is essential for a restful stay. However, I understand your desire for a more varied breakfast menu. We are always looking for ways to enhance our offerings and will consider your suggestions as we work on improving our breakfast experience. Nonetheless, I am glad to hear that our location was convenient, with various shopping and dining options nearby, along with easy access to public transport. We look forward to welcoming you back in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Very Good Hotel at Ideal Location.

트립어드바이저 평점 4.0/5

Prashant K TripAdvisor 인증 리뷰

I love the location, it's well connected with Tram stop, shopping mall. Staff was very helpful. The excellent part of hotel is environment friendly. They take environment very seriously, I will surly appreciate the Novtel Hotel for providing refillable water bottle & filling station on the floor which I have seen first time. Hotel also provide bathroom items like comb. razor, paste etc on demand rather than wasting the plastic item unnecessary. Room was quite spacious for family. I don't like the following 1.Fast Online Checkout Concept - I checked-out online for fast checkout & was expecting my key to be ready for collection but I had to again checked out at reception so this fast online checkout is waste of time. 2. Smoking zone is just in front of the Reception entrance so you will surly consume the cigarette smoke unwontedly.I would like to request hotel management to move the smoking zone in one of the corner in the open area.

Dear Prashantk, Thank you for taking the time to share your opinion with us regarding your recent stay. We are pleased that you enjoyed the helpfulness of our staff, the spaciousness of our rooms, and our commitment to environmental sustainability, including the provision of refillable water bottles and on-demand bathroom items to reduce plastic waste. However, we apologize for the inconvenience you experienced with the online checkout process and the location of our smoking zone. We understand the significance of a speedy and efficient checkout experience and appreciate your suggestion regarding the smoking area. We will certainly review these concerns with our team to enhance our guest experience. Nonetheless, it is great that you loved our hotel's well-connected location, close to the tram stop and shopping mall, making it ideal for our guests to explore the area. We look forward to welcoming you back in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

서비스, 위치, 조식

고객 평점 5.0/5

Han M. 친구 - 전체(All) 통지 확인

깨끗한 건물에 서비스, 조식 모두 훌륭합니다.

Dear Han M., Regrettably, I am not able to write in your language, however, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. It brings us great satisfaction to know that our efforts to provide excellent hospitality are appreciated. We are delighted that you enjoyed the high standards of cleanliness and the quality of our breakfast offerings. It's wonderful to hear that our attention to detail in amenities did not go unnoticed. Furthermore, we are pleased that our convenient location contributed positively to your experience with us. We eagerly await the opportunity to serve you again in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Renovating

트립어드바이저 평점 4.0/5

bagelobagel TripAdvisor 인증 리뷰

The hotel is decent - the room was spacious with two large beds. The biggest gripe I had though was the lack of restaurant or bar. I know they are renovating, but they manage to operate a pretty decent breakfast so why not make the effort for the rest of the day too? Instead they recommended a restaurant a short walk away which was abysmal.

Dear bagelobagel, Thank you for taking the time to share your feedback regarding your stay. I'm delighted that you found your room spacious and the beds to your satisfaction. The comfort and satisfaction of my guests are our top priorities, and I'm glad these aspects met your expectations. I apologize for certain aspects of your stay falling short of your expectations. I understand the inconvenience caused by the temporary closure of my restaurant and bar due to renovation works. My aim is to enhance our facilities to provide an even better experience for our guests in the future. Nonetheless, I regret to hear that the dining option I recommended did not live up to your standards. I appreciate your feedback as it is crucial for us to evaluate and improve our recommendations and services. I will certainly address this internally to ensure our guests receive the best possible advice for alternative dining experiences. As I continue to enhance our hotel, I would like to remind you of our convenient location in the modern Kirchberg area, just a short distance from various European institutions and local attractions. When my renovations are complete, I look forward to inviting guests like yourself to enjoy my new restaurant and bar facilities, which I believe will greatly enhance the overall experience at my hotel. I look forward to welcoming you back in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

Unforgettable

트립어드바이저 평점 5.0/5

Donna C TripAdvisor 인증 리뷰

We have just landed back into the Uk after Staying with Novotel in Kirchberg for 4 nights and we really couldn’t come away without sharing our amazing experience. We arrived later than we expected and was greeted by a very friendly gentleman who gave us our room card and informed us that they were having renovations done currently and apologised that the bar/restaurant wasn’t available but we could access the one just next door. After travelling all day opening the door to our very spacious and clean room was heaven. The bathroom I don’t think we have ever stayed in one so clean before and I’m so impressed with the shower door looking like new everyday! The bed was so big and extremely comfortable which we will actually miss. All the staff spoke amazing English and nothing seems a chore. We ordered a taxi and after walking out side we were unsure if we were supposed to turn left or right and a young lad pointed us in the right direction. He works for the hotel and over heard our conversation with the reception team. It’s little thing like this which makes your stay so much more enjoyable. For a small charge my husband arrange for our room to be decorated as this was our 10 year anniversary. The food was delicious. A huge shout out to Jamie from the Bar he really looked after us so thank you. Luxembourg is a beautiful city, very clean, very friendly and we felt extremely safe. This is never a place we would have ever picked to visit however the Grand Prix brought us to this area and we will be returning for sure and 💯 back to Novotel. Thank you to everyone for making our stay so special. We will see you in the future. Donna & Sam

Dear Donna & Sam, Thank you for positively reviewing your stay. It brings us great joy to know that your stay with us was a memorable one. We are delighted that you enjoyed the comfort of our spacious rooms, our high standards of cleanliness, and the convenience of our amenities. It is wonderful that our team's proficiency in English and dedication to service contributed positively to your experience. Your kind words regarding the assistance with taxi directions and the special touches for your anniversary celebration are much appreciated. Moreover, we are pleased to hear that the bar person made a lasting impression with his attentive service. Finally, your appreciation of Luxembourg's charm and your intentions to return to Novotel on your next visit are truly encouraging to us all. We look forward to the pleasure of welcoming you back. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,010 리뷰 8.9/10 위치
  • 1,453 리뷰 7.9/10 객실
  • 1,214 리뷰 8.8/10 서비스
  • 34 리뷰 6.3/10 인터넷 가격
  • 767 리뷰 8.1/10 조식
  • 568 리뷰 8.7/10 청결도
  • 16 리뷰 2.4/10 수영장
  • 10 리뷰 10/10 Sustainability

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