Shadow Play Melbourne by Peppers 5 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 897 recensioni

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Descrizione

I plus dell'hotel

  • Relax in our outdoor heated pool enjoying views of Southbank and Melbourne

  • Our fully enclosed garden area makes for a tranquil relaxation space, located on level 46

  • Our hotel gymnasium offers elite fitness equipment with adjoining steam and sauna rooms

  • Sit down to an indulgent meal and beverage at Edwin Wine Bar, open 4pm 6pm daily.

  • Vincitori del Premio Apartment Accommodation Hotel per il 2024 di Accommodation (VIC).

Le nostre sistemazioni

Posizione dell'hotel

Shadow Play Melbourne by Peppers

308 320 City Road
3000 SOUTHBANK
Australia

Coordinate GPS:-37.827052, 144.958326

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori

EDWIN WINE BAR AND CELLAR

Progettato per abbinare le vostre bevande selezionate, l'Edwin Wine Bar and Cellar vi consente di scoprire un menu curato di generose proporzioni con piatti da condividere e piatti micro stagionali in un menu in continua evoluzione.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  897 recensioni

Giudizio TripAdvisor  4.0/5  231 recensioni

Generally great, modern rooms, difficult to locate, standard breakfast, unstable water heating

Punteggio Tripadvisor 4.0/5

meowedith Recensione certificata TripAdvisor

Stayed in a 2-bedroom apartment, and the experience is great. Room is well equipped with great housekeeping service. Greatest challenge was locating the entrance to the hotel - we struggled quite a bit on our first night there. The counter was also unmanned when I finally got there with the help of a resident. Took about 10 minutes before a super friendly Japanese lady came to assist (seems like they're quite understaffed at that time). Imagine leaving your car on the road unattended. The lack of a drop-off/pick-up point is also quite nerve wrecking as onsite parking is valet-only ($50 per day), and the handover is done in a bus lane. Also, water temperature was pretty inconsistent, going between hot and cold despite the mixer untouched.

Dear meowedith, Thank you for taking the time to share your experience at Shadow Play by Peppers. We're glad to hear you enjoyed our modern rooms and housekeeping service. I apologize for the difficulties you faced locating the hotel and the issues with water temperature. We'll certainly review these points to improve our guest experience. I appreciate your patience with our team, and we will work on addressing the challenges around parking and check-in for smoother stays in the future. We hope to welcome you back soon! Best regards, Sahil Bhatia General Manager Shadow Play by Peppers

Enjoyable stay

Punteggio Tripadvisor 5.0/5

Kim T Recensione certificata TripAdvisor

Wonderful staff and a beautifully presented hotel. The dark interior of the lobby sets a really cool vibe. Rooms are compact in areas but well formed with everything you could need in a small apartment. Quiet and dark in the morning thanks to good curtains so slept well. Looking forward to staying again soon

Hi Kim T, First of all we would like to thank you for taking your time to write about your recent experience staying at Shadow Play by Peppers. We are delighted to hear that you enjoy the interior and rooms and all of the room features. We are looking forward for your next visit, hopefully will be as pleasant as the current one. Best regards, Sahil Bhatia General Manager

Giudizio clienti 2.0/5

Anonimo Azienda - Avvisi confermati di ALL

Struttura soddisfacente ma Pessima colazione. Attese estenuanti anche per un semplice cappuccino

Dear Cinza, Thank you for taking the time to share your feedback with us. We are pleased to hear that you were satisfied with your accommodation, check-in experience, and the cleanliness of our facilities. However, we sincerely apologize that the breakfast did not meet your expectations, particularly the long wait times. Rest assured, we will review this aspect to ensure a smoother service moving forward. We appreciate your loyalty as a Silver member of the ALL programme and hope to welcome you back in the future. Best regards, Sahil Bhatia General Manager

Affordable upmarket Melbourne Stay

Punteggio Tripadvisor 5.0/5

Dean_Cer In famiglia - Recensione certificata TripAdvisor

Another wonderful stay here at the most bodacious city edge hotel accommodation in Melbourne. Fully self catered rooms for short or longer stays and rooms for families along with a plunge pool, gym, outdoor bbq, sauna and steam room the Shadow Play is a one stop shop for a guaranteed restful and quality Melbourne stay. Tram stop out front, crown entertainment and convention space minutes walk away and I house dining options for breakfast and dinner top all your needs off. 5 stars out of 5 for me.! Thank you Mr Sav and Mr Eric, Athina and Jerry up front, Lovely Ms Bianca in dining and the most amazing housekeeping team including Cecelia, Paula and Lance.

Hi Dean C, First of all we would like to thank you for taking your time to write comprehensively about your recent experience staying at Shadow Play by Peppers. We are delighted to hear that you enjoy your overall stay, location and hotel amenities. We will share your lovely feedback to our team, especially Sav, Eric, Alvita, Jerry, Bianca, Cecilia, Paula and Lance, which will served as motivation to our team to keep striving for excellent service. We are looking forward for your next visit, hopefully will be as pleasant as the current one. Best regards, Sahil Bhatia General Manager

Not bad at all.

Punteggio Tripadvisor 4.0/5

Kaz H Per affari - Recensione certificata TripAdvisor

I’ve stayed here a few time for work. It’s a nice hotel. They AC never seems to work properly and I’ve had a couple of rooms not cleaned well. But all in all it’s a great spot to stay. Staff are really friendly and the location is good. Easy walk to south bank and the Markets.

Hi Kaz H, First of all we would like to thank you for taking your time to write about your recent experience staying at Shadow Play by Peppers. We are delighted to hear that you enjoy overall stay and happy with the location and our team. We are sorry to hear that you found some minor issue with the aircons and room cleanliness. At Shadow Play we strive for excellent service, we will brief our team so that it will not happen again on your next stay. We are looking forward for your next visit very soon, hopefully will be more pleasant than the current one. Best regards, Sahil Bhatia General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 335 recensioni 8.8/10 Posizione
  • 541 recensioni 7.5/10 Camera
  • 497 recensioni 8.5/10 Servizio
  • 204 recensioni 7.4/10 Pulizia
  • 152 recensioni 6.7/10 Cibo
  • 137 recensioni 7/10 Servizi
  • 123 recensioni 8.6/10 Atmosfera
  • 100 recensioni 6.7/10 Colazione

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