墨尔本埃平曼特拉酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,266 评论

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描述

酒店其他优惠

  • Luxury in the heart of Melbourne's growth corridor and business precincts

  • Enjoy free WiFi, open air parking and EV chargers, buffet breakfast & and 24 hour reception

  • Squeeze in a workout with our elite gymnasium featuring free weights and cardio machines

  • Dine in at award winning brewpub and distillery, Republic Tavern

  • Unwind with rainfall shower heads, plush beds, Foxtel and more

我们的客房

预订此酒店
客房 1

酒店位置

墨尔本埃平曼特拉酒店

250 Cooper Street
3076 埃平
澳大利亚

GPS:-37.649762, 145.007857

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,266 评论

TripAdvisor 评级  4.3/5  111 评论

卓越奖 2025

Terrible Customer care

Tripadvisor 评级 1.0/5

Auzkiwi 经 TripAdvisor 认证的评论

Dear Reggie, A very warm wishes from Mantra Melbourne Epping. Thank you once again for taking your time to share the feedback on TripAdvisor as well. Whilst I extremely apologise for the service you experienced in our hotel - I assure you that we will follow up with our team internally in our hotel and take necessary action. Please feel free to contact directly to share the further feedback if you wish to. Warm regards, Nish Polu Operations Manager

Do not stay here-Horrendously noisy hotel

Tripadvisor 评级 1.0/5

rickbS8635VU 经 TripAdvisor 认证的评论

Dear RickbS8635VU, A very warm wishes from Mantra Melbourne Epping. Firstly, please accept my sincere apologies for your experience. We take all our guests feedback's seriously and assure you that, we will thoroughly investigate this matter internally with our team members. We strive to provide excellent service to all our guests and ensure, that their stay is comfortable and memorable. My apologies once again for your experience. Whilst I conduct the followup, I request you to kindly reach out to me directly as I am unable to locate your reservation in our system. I will look forward to hear from you and thank you once again for sharing your feedback. Warmest regards, Nish Polu Hotel operations Manager

A 4 star hotel that does not even provide a bottle of water in the room any more!

Tripadvisor 评级 2.0/5

Andreas B 商务住宿 - 经 TripAdvisor 认证的评论

Dear Andreas, A very warm wishes from Mantra Melbourne Epping. Firstly, please accept my apologies for the experience which will be followed up with our team internally in our hotel. While I appreciate your loyalty - I assure the customer service is our number priority, and we thrive for. In regards to the water, we do have the complimentary filter in the ground level of the hotel with hot / cold water - as part of the Environemtal sustainability Governance, we are completely eliminating single use plastics and water bottle is one of them. However, I have taken note of your feedback to source the alternative and thank you once again for sharing. My apologies once again and we look forward to welcoming you back. Warm regards, Nish Polu Operations Manager

Great Hotel

Tripadvisor 评级 5.0/5

MelHF 家庭住宿 - 经 TripAdvisor 认证的评论

Dear MelHF, A very warm wishes from Mantra Melbourne Epping. Thank you once again for sharing your comments - we are delighted to know that you enjoyed all aspects of your stay. We look forward to welcoming you back. Warm regards, Nish Polu Hotel Operations Manager

Clean and good location

Tripadvisor 评级 4.0/5

JWFrequent_Traveller 经 TripAdvisor 认证的评论

Dear JWFrequent_Traveller, Thank you for your time taken to share the feedback. We are glad that you enjoyed your stay and particularly our location. We look forward to welcoming you back for another premium stay. Warmest regards, Nish Polu Hotel Operations Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 385 评论 9.2/10 位置
  • 804 评论 8.1/10 房间
  • 747 评论 8.5/10 服务
  • 25 评论 7.8/10 上网
  • 429 评论 9.2/10 清洁度
  • 304 评论 7.6/10 食物
  • 260 评论 8.7/10 早餐
  • 189 评论 8.5/10 设施

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