墨尔本埃平曼特拉酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,218 评论

保证最优惠房价
墨尔本埃平曼特拉酒店 - Image 1
墨尔本埃平曼特拉酒店 - Image 2
墨尔本埃平曼特拉酒店 - Image 3
墨尔本埃平曼特拉酒店 - Image 4
250 Cooper Street, 3076 埃平, 澳大利亚

描述

酒店其他优惠

  • Luxury in the heart of Melbourne's growth corridor and business precincts

  • Enjoy free WiFi, open air parking and EV chargers, buffet breakfast & and 24 hour reception

  • Squeeze in a workout with our elite gymnasium featuring free weights and cardio machines

  • Dine in at award winning brewpub and distillery, Republic Tavern

  • Unwind with rainfall shower heads, plush beds, Foxtel and more

我们的客房

酒店位置

墨尔本埃平曼特拉酒店

250 Cooper Street
3076 埃平
澳大利亚

GPS:-37.649762, 145.007857

电话
传真 +61 3 8457 4000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,218 评论

TripAdvisor 评级  4.4/5  113 评论

卓越奖 2025

Business stay

Tripadvisor 评级 5.0/5

Mick7237 商务住宿 - 经 TripAdvisor 认证的评论

Perfect location for work. Rooms are fantastic and having the restaurant and bar open until late makes it a perfect place to stay.

Dear Mick7237, Greetings from Mantra Melbourne Epping. Firstly, thank you for taking your time to write the feedback. We are delighted to hear that you enjoyed all aspects of your stay. We look forward to welcome you back in not too distant future. Warmest wishes, Nish Polu Hotel Operations Manager

What a lovely experience!

Tripadvisor 评级 5.0/5

Dean_Cer 家庭住宿 - 经 TripAdvisor 认证的评论

The Mantra Epping is ticking all the boxes for a lovely comfortable and convenient accommodation spot. Rooms were modern, cozy and yes even the first floor was quiet allowing for a great nights sleep. The walk in shower was spacious and rejuvenating with a very functional bathroom. Dining in house is an absolute must with a walkthrough to the connecting Republic Tavern. A selection of both bistro favourites and awesome selection of craft beers and wines. You will be well looked after by Callum up front or the lovely back of house chefs Aimee, Suraj and Rahul. The Republic Tavern really is a great space to relax, eat, drink, meet friends, watch some sports or play some pool. Alternatively you can find some space to claim as your own. The bistro is open to the public and really family friendly. From office staff Ash, Kam and Marianna will have all your check-in check-out needs taken care of any of course any other bits and pieces you made need during your stay, they are only a call or stroll away, don’t hesitate they are extraordinarily friendly and professional. Finally you have to start your new day after a wonderful refreshing rest with a divine breakfast buffet. Again here the most endearing Jam and Nathalie will provide you with all you need including a top end barista coffee, yum! Ultimately we rate this stay at the Mantra 5 star a wonderful option for airport travellers or business or leisure needs in the area.

Dear Dean, We very much appreciate your time taken to share the feedback following your recent stay with us at Melbourne Epping. We delighted to read your comments and great to hear that you enjoyed all aspects of your stay. We will share your comments with our team and particularly, the ones you have highlighted and I am sure, that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Nish Polu Hotel Operations Manager

Terrible Customer care

Tripadvisor 评级 1.0/5

Auzkiwi 经 TripAdvisor 认证的评论

I had 3 room changes over 2 days. Finally got to my 4th room after demanding that my aircon and tv should work as a basic service in this 4 star hotel not to mention the room temp up to 30 degrees without cooling! The reception team never even came up to check if it was working or not. I had to complain multiple times and force them to act. Even so, I had to go down to reception to collect new keys and return old keys! You’d think by the 3rd room, someone would come and physically check to verify the problem …. But No one did!

Dear Reggie, A very warm wishes from Mantra Melbourne Epping. Thank you once again for taking your time to share the feedback on TripAdvisor as well. Whilst I extremely apologise for the service you experienced in our hotel - I assure you that we will follow up with our team internally in our hotel and take necessary action. Please feel free to contact directly to share the further feedback if you wish to. Warm regards, Nish Polu Operations Manager

Do not stay here-Horrendously noisy hotel

Tripadvisor 评级 1.0/5

rickbS8635VU 经 TripAdvisor 认证的评论

Do not stay at this terribly noisy hotel. It is the worst hotel for continuous loud road noise ever, and I have stayed in lots of hotels. I asked for a quiet room not overlooking the noisy Cooper Street. My request was ignored and the receptionist flatly refused to give me a quieter room saying they had no quiet rooms. This is a disgraceful place and you will be bombarded with loud traffic noise all night and day. Trucks, utes, motorbikes roaring past, and I was on the top fifth floor. BE WARNED, DO NOT EVER USE THIS HOTEL

Dear RickbS8635VU, A very warm wishes from Mantra Melbourne Epping. Firstly, please accept my sincere apologies for your experience. We take all our guests feedback's seriously and assure you that, we will thoroughly investigate this matter internally with our team members. We strive to provide excellent service to all our guests and ensure, that their stay is comfortable and memorable. My apologies once again for your experience. Whilst I conduct the followup, I request you to kindly reach out to me directly as I am unable to locate your reservation in our system. I will look forward to hear from you and thank you once again for sharing your feedback. Warmest regards, Nish Polu Hotel operations Manager

A 4 star hotel that does not even provide a bottle of water in the room any more!

Tripadvisor 评级 2.0/5

Andreas B 商务住宿 - 经 TripAdvisor 认证的评论

No water provided in the room and the reception sends you to the restaurant to buy a bottle of water! Cost savings instead of looking after ( platinum ) Accor customers. Not good enough ! Rooms toward the street very loud ! Will probably go back to Novotel in Preston

Dear Andreas, A very warm wishes from Mantra Melbourne Epping. Firstly, please accept my apologies for the experience which will be followed up with our team internally in our hotel. While I appreciate your loyalty - I assure the customer service is our number priority, and we thrive for. In regards to the water, we do have the complimentary filter in the ground level of the hotel with hot / cold water - as part of the Environemtal sustainability Governance, we are completely eliminating single use plastics and water bottle is one of them. However, I have taken note of your feedback to source the alternative and thank you once again for sharing. My apologies once again and we look forward to welcoming you back. Warm regards, Nish Polu Operations Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 385 评论 9.1/10 位置
  • 808 评论 8.2/10 房间
  • 730 评论 8.6/10 服务
  • 20 评论 7.1/10 上网
  • 422 评论 9.2/10 清洁度
  • 304 评论 7.8/10 食物
  • 256 评论 9/10 早餐
  • 185 评论 8.5/10 设施

支持方 Trustyou

我们在附近的其他酒店

我们位于 埃平 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。