Mantra Melbourne Epping 4성

고객 평점 (ALL 평가) 4.5/5 1,125 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mantra Melbourne Epping - Image 1
Mantra Melbourne Epping - Image 2
Mantra Melbourne Epping - Image 3
Mantra Melbourne Epping - Image 4
250 Cooper Street, 3076 EPPING, 호주

호텔설명

호텔 추가 정보

  • Luxury in the heart of Melbourne's growth corridor and business precincts

  • Enjoy free WiFi, open air parking and EV chargers, buffet breakfast & and 24 hour reception

  • Squeeze in a workout with our elite gymnasium featuring free weights and cardio machines

  • Dine in at award winning brewpub and distillery, Republic Tavern

  • Unwind with rainfall shower heads, plush beds, Foxtel and more

숙박

호텔 위치

Mantra Melbourne Epping

250 Cooper Street
3076 EPPING
호주

GPS:-37.649762, 145.007857

전화
팩스 +61 3 8457 4000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 100% 금연 호텔

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,125 리뷰

TripAdvisor 평가  4.4/5  113 리뷰

2025으뜸 시설

Business stay

트립어드바이저 평점 5.0/5

Mick7237 비즈니스 - TripAdvisor 인증 리뷰

Perfect location for work. Rooms are fantastic and having the restaurant and bar open until late makes it a perfect place to stay.

Dear Mick7237, Greetings from Mantra Melbourne Epping. Firstly, thank you for taking your time to write the feedback. We are delighted to hear that you enjoyed all aspects of your stay. We look forward to welcome you back in not too distant future. Warmest wishes, Nish Polu Hotel Operations Manager

What a lovely experience!

트립어드바이저 평점 5.0/5

Dean_Cer 가족 - TripAdvisor 인증 리뷰

The Mantra Epping is ticking all the boxes for a lovely comfortable and convenient accommodation spot. Rooms were modern, cozy and yes even the first floor was quiet allowing for a great nights sleep. The walk in shower was spacious and rejuvenating with a very functional bathroom. Dining in house is an absolute must with a walkthrough to the connecting Republic Tavern. A selection of both bistro favourites and awesome selection of craft beers and wines. You will be well looked after by Callum up front or the lovely back of house chefs Aimee, Suraj and Rahul. The Republic Tavern really is a great space to relax, eat, drink, meet friends, watch some sports or play some pool. Alternatively you can find some space to claim as your own. The bistro is open to the public and really family friendly. From office staff Ash, Kam and Marianna will have all your check-in check-out needs taken care of any of course any other bits and pieces you made need during your stay, they are only a call or stroll away, don’t hesitate they are extraordinarily friendly and professional. Finally you have to start your new day after a wonderful refreshing rest with a divine breakfast buffet. Again here the most endearing Jam and Nathalie will provide you with all you need including a top end barista coffee, yum! Ultimately we rate this stay at the Mantra 5 star a wonderful option for airport travellers or business or leisure needs in the area.

Dear Dean, We very much appreciate your time taken to share the feedback following your recent stay with us at Melbourne Epping. We delighted to read your comments and great to hear that you enjoyed all aspects of your stay. We will share your comments with our team and particularly, the ones you have highlighted and I am sure, that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Nish Polu Hotel Operations Manager

Terrible Customer care

트립어드바이저 평점 1.0/5

Auzkiwi TripAdvisor 인증 리뷰

I had 3 room changes over 2 days. Finally got to my 4th room after demanding that my aircon and tv should work as a basic service in this 4 star hotel not to mention the room temp up to 30 degrees without cooling! The reception team never even came up to check if it was working or not. I had to complain multiple times and force them to act. Even so, I had to go down to reception to collect new keys and return old keys! You’d think by the 3rd room, someone would come and physically check to verify the problem …. But No one did!

Dear Reggie, A very warm wishes from Mantra Melbourne Epping. Thank you once again for taking your time to share the feedback on TripAdvisor as well. Whilst I extremely apologise for the service you experienced in our hotel - I assure you that we will follow up with our team internally in our hotel and take necessary action. Please feel free to contact directly to share the further feedback if you wish to. Warm regards, Nish Polu Operations Manager

Do not stay here-Horrendously noisy hotel

트립어드바이저 평점 1.0/5

rickbS8635VU TripAdvisor 인증 리뷰

Do not stay at this terribly noisy hotel. It is the worst hotel for continuous loud road noise ever, and I have stayed in lots of hotels. I asked for a quiet room not overlooking the noisy Cooper Street. My request was ignored and the receptionist flatly refused to give me a quieter room saying they had no quiet rooms. This is a disgraceful place and you will be bombarded with loud traffic noise all night and day. Trucks, utes, motorbikes roaring past, and I was on the top fifth floor. BE WARNED, DO NOT EVER USE THIS HOTEL

Dear RickbS8635VU, A very warm wishes from Mantra Melbourne Epping. Firstly, please accept my sincere apologies for your experience. We take all our guests feedback's seriously and assure you that, we will thoroughly investigate this matter internally with our team members. We strive to provide excellent service to all our guests and ensure, that their stay is comfortable and memorable. My apologies once again for your experience. Whilst I conduct the followup, I request you to kindly reach out to me directly as I am unable to locate your reservation in our system. I will look forward to hear from you and thank you once again for sharing your feedback. Warmest regards, Nish Polu Hotel operations Manager

A 4 star hotel that does not even provide a bottle of water in the room any more!

트립어드바이저 평점 2.0/5

Andreas B 비즈니스 - TripAdvisor 인증 리뷰

No water provided in the room and the reception sends you to the restaurant to buy a bottle of water! Cost savings instead of looking after ( platinum ) Accor customers. Not good enough ! Rooms toward the street very loud ! Will probably go back to Novotel in Preston

Dear Andreas, A very warm wishes from Mantra Melbourne Epping. Firstly, please accept my apologies for the experience which will be followed up with our team internally in our hotel. While I appreciate your loyalty - I assure the customer service is our number priority, and we thrive for. In regards to the water, we do have the complimentary filter in the ground level of the hotel with hot / cold water - as part of the Environemtal sustainability Governance, we are completely eliminating single use plastics and water bottle is one of them. However, I have taken note of your feedback to source the alternative and thank you once again for sharing. My apologies once again and we look forward to welcoming you back. Warm regards, Nish Polu Operations Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 392 리뷰 8.5/10 위치
  • 739 리뷰 8/10 객실
  • 683 리뷰 8.7/10 서비스
  • 11 리뷰 6.1/10 인터넷 가격
  • 385 리뷰 9.3/10 청결도
  • 285 리뷰 7.8/10 레스토랑
  • 234 리뷰 8.6/10 조식
  • 172 리뷰 8/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.