노보텔 멜버른 프레스턴 4.5성

고객 평점 (ALL 평가) 4.4/5 1,078 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 멜버른 프레스턴 - Image 1
노보텔 멜버른 프레스턴 - Image 2
노보텔 멜버른 프레스턴 - Image 3
노보텔 멜버른 프레스턴 - Image 4
215 Bell Street, 3072 PRESTON, 호주

호텔설명

호텔 추가 정보

  • 객실로 들어서면 생동감 있는 색상 조합이 특징입니다.

  • 스마트 TV, 여러 개의 USB 허브, 업무 공간, 객실 내 금고, 미니 바(객실 내)를 제공합니다.

  • 지역적 모티프가 드리워진 벽면은 거리 예술 문화를 잘 담고 있습니다.

  • 환경 친화적인 편의 시설, 네스프레소 머신, 미니 바 이용 가능

  • 모든 시설이 완비된 스튜디오 아파트먼트는 모든 시설이 완비된 주방 시설을 갖추고 있습니다.

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호텔 위치

노보텔 멜버른 프레스턴

215 Bell Street
3072 PRESTON
호주

GPS:-37.746361, 145.008234

전화
팩스 +61 3 9485 0080

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,078 리뷰

TripAdvisor 평가  3.6/5  1,867 리뷰

고객 평점 3.5/5

Young C. S. 비즈니스 - 전체(All) 통지 확인

난방이 되지 않아 추웠어요

Dear Young C. S., Thank you for sharing your experience with us. We are pleased to hear that you appreciated the peaceful environment of our hotel. However, we sincerely apologize for the discomfort you experienced due to the heating issue. Your feedback is invaluable, and we will ensure that it is shared with our maintenance team for review. We hope to welcome you back for a more comfortable stay in the future. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

고객 평점 4.0/5

Will K. 비즈니스 - 전체(All) 통지 확인

전반으로 좋았으나 히터가 없어서 새벽에 다소 추웠습니다.

Dear Will K., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our facilities clean and our staff friendly. We apologize for any discomfort caused by the absence of heating during the night, and we appreciate your understanding. Your comments will be taken into consideration as we strive to enhance our guests' experiences. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

트립어드바이저 평점 5.0/5

Cheryl H TripAdvisor 인증 리뷰

The room was very well appointed, very comfortable and spacious. The location, and amenities of the hotel were spot on for my work trip. Staff very friendly and helpful.

Dear Cheryl, Thank you for taking the time to share your positive feedback. We are delighted to hear that you found the room to be well appointed, comfortable, and spacious. It is also wonderful to know that our location and amenities met your needs for your work trip. Our team strives to provide friendly and helpful service, and your kind words are greatly appreciated. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

트립어드바이저 평점 3.0/5

Brett O TripAdvisor 인증 리뷰

Stayed at hotel for work. It is a pleasant hotel., but a few concerning issues need to be raised. There was a slight step into the shower from the passage, which is extremely dangerous twice I tripped on it, a real safety issue which needs addressing. Booked a King size suite for two and there was only one breakfast supplied, we went down for breakfast at 6.30am to only be told by a staff member it doesn’t open for breakfast until 7am, A bit late for people who need to get to work, so no breakfast anyway. We also ordered an ice bucket with ice and were informed we need to pay $5.00 for delivery. The hotel really needs to fix these issues at $299.00 for one night, not value for money, would think twice about staying again.

Dear Brett, Dear Brett O, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your honest comments, as they help us identify areas for improvement. We regret to hear about the safety concern regarding the step into the shower. Please be assured that your safety is our top priority, and we will promptly review and address this issue to prevent any future incidents. We apologize for the inconvenience caused by the breakfast timing and the ice delivery fee. Your feedback has been shared with our team to evaluate how we can better accommodate our guests' needs, especially during early mornings and for additional services. Regarding the value of your stay, we are sorry to hear that it did not meet your expectations. We continually strive to provide high-quality experiences, and your comments will be used to enhance our services. Thank you once again for your constructive feedback. We hope you will consider giving us another opportunity to provide you with a more satisfactory experience in the future. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

Pretty good stay overall.

트립어드바이저 평점 4.0/5

Unicorn519 TripAdvisor 인증 리뷰

Pretty good 3 night stay at the Novotel Preston. There was an initial mix up with my room type. They had me in a standard room even though I'd booked the Deluxe but a call to reception fixed the problem and I was moved. The Deluxe room was huge, terrific bed and sumptuous pillows. I was very impressed by the lighted mirror in the bathroom which is about the only one I've ever used in a Hotel that actually allows you to apply makeup without making you look like a freak! So huge points for that! There was a little question over the cleaning though, the mirror in the kitchenette area was smeary and the porcelain bit behind the toilet lid was also suspect. I stayed at the Quest on my last visit which was absolutely spotless but sadly does not have food available. I ordered room service quite a bit and it does arrive a little lukewarm due to it coming from the restaurant across an exposed walkway which in Winter isn't optimal. My room 661 faced the busy highway but that didn't really impact my stay. The room service staff were lovely but I wasn't impressed upon checking out as the guy that served me barely spoke a word, just that a copy of my bill would be emailed to me! The fellow who checked my friend out was the complete opposite and enquired about her stay etc. All in all I would stay here again as it is close to my daughters house and I thoroughly enjoyed the experience.

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay at Novotel Preston. We sincerely appreciate your kind words about the spacious Deluxe room, comfortable bedding, and the innovative lighted bathroom mirror—it's wonderful to know these features enhanced your experience. We also appreciate your constructive comments regarding the initial room mix-up and the cleanliness issues you encountered. Please accept our apologies for any inconvenience caused; rest assured, we have addressed these matters with our housekeeping team to ensure they are rectified promptly. Your observations about room service delivery and staff interactions are valuable to us. We will review our operational procedures to improve the warmth of our service and ensure a consistently friendly experience at checkout. We are glad to hear that despite facing some minor inconveniences, you enjoyed your overall stay and found our location convenient. We look forward to welcoming you back in the future and providing an even better experience. Kind regards, Dinesh Gandhi General Manager Novotel Melbourne Preston

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 301 리뷰 8.3/10 위치
  • 818 리뷰 7.6/10 객실
  • 650 리뷰 8.9/10 서비스
  • 316 리뷰 7.6/10 청결도
  • 212 리뷰 6.5/10 레스토랑
  • 151 리뷰 7.3/10 조식
  • 122 리뷰 8.6/10 분위기
  • 28 리뷰 9.6/10 웰니스 센터

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주변에 있는 다른 시설

Preston 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.