노보텔 멜버른 프레스턴 4.5성

고객 평점 (ALL 평가) 4.4/5 1,128 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 멜버른 프레스턴 - Image 1
노보텔 멜버른 프레스턴 - Image 2
노보텔 멜버른 프레스턴 - Image 3
노보텔 멜버른 프레스턴 - Image 4
215 Bell Street, 3072 PRESTON, 호주

호텔설명

호텔 추가 정보

  • 객실로 들어서면 생동감 있는 색상 조합이 특징입니다.

  • 스마트 TV, 여러 개의 USB 허브, 업무 공간, 객실 내 금고, 미니 바(객실 내)를 제공합니다.

  • 지역적 모티프가 드리워진 벽면은 거리 예술 문화를 잘 담고 있습니다.

  • 환경 친화적인 편의 시설, 네스프레소 머신, 미니 바 이용 가능

  • 모든 시설이 완비된 스튜디오 아파트먼트는 모든 시설이 완비된 주방 시설을 갖추고 있습니다.

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호텔 위치

노보텔 멜버른 프레스턴

215 Bell Street
3072 PRESTON
호주

GPS:-37.746361, 145.008234

전화
팩스 +61 3 9485 0080

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,128 리뷰

TripAdvisor 평가  3.6/5  1,869 리뷰

Very bad and dirty Novotel service

트립어드바이저 평점 1.0/5

terri t TripAdvisor 인증 리뷰

Our stay here was awful unfortunately, dirty bathroom, kitchen area, the windows were smeared, carpet dusty, corners had cobwebs. Bathroom door and sink didn't fit well and a chunk taken out of the glass door with no personal locks, the towel racks were falling off and when sitting on the toilet you get a towel rack blow to the head if moving forward. Also the lack of personal amenities for loving the planet is more likely just cutting costs and no customer service rather than helping the environment- if you did care for the environment you'd defrost the freezers in the fridge- actual fact. The service at the front desk was poor, 1st time staying here, we were not directed well, 2 different lifts from 2 different buildings was illogical and confusing. They spoke extremely quietly and in bad English which made checking in awkward. This was New Year's Eve and returning to the hotel was also awful, vomit covered the walls and floor of the lift, all over my ball gown and sandals, my husband told the front desk but the guy said he knew but was more interested in flirting with the pack of stewardess celebrating with drinks, we literally had to ask the guy to move the ladies and drinks table so we could get to the lift. Next morning at the restaurant for breakfast- again bad customer service was not directed where to go or any manners, food was soggy, tasteless, no actual care taken. On check out, we were never asked about our stay or if we were happy- nothing of what I'd expect from a Novotel . The unexpected car park fee was a surprise at the last minute and unacceptable

Fantastic stay at Novotel Preston

트립어드바이저 평점 5.0/5

Jude R TripAdvisor 인증 리뷰

I’m currently staying at the Novotel in Preston, Victoria, and I’ve been so impressed by how efficient, warm, and friendly the staff are. They’re constantly on the move, attentive, and always ready to help—often anticipating what you need before you even ask. It’s genuinely been one of my best hotel experiences anywhere. The breakfast at the Stampton is delicious, with a wide variety of buffet options all cooked to perfection, and the staff are always cheerful. Reception is staffed 24 hours a day and somehow they remain just as fresh and helpful at 3am as they are during the day. Security is visible, alert, and regularly patrolling, which is very reassuring. It’s no surprise that airline staff choose to stay here. My wife and I are so glad to be spending New Year’s here.

고객 평점 3.5/5

Young C. S. 비즈니스 - 전체(All) 통지 확인

난방이 되지 않아 추웠어요

Dear Young C. S., Thank you for sharing your experience with us. We are pleased to hear that you appreciated the peaceful environment of our hotel. However, we sincerely apologize for the discomfort you experienced due to the heating issue. Your feedback is invaluable, and we will ensure that it is shared with our maintenance team for review. We hope to welcome you back for a more comfortable stay in the future. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

고객 평점 4.0/5

Will K. 비즈니스 - 전체(All) 통지 확인

전반으로 좋았으나 히터가 없어서 새벽에 다소 추웠습니다.

Dear Will K., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our facilities clean and our staff friendly. We apologize for any discomfort caused by the absence of heating during the night, and we appreciate your understanding. Your comments will be taken into consideration as we strive to enhance our guests' experiences. Best Regards Dinesh Gandhi General Manager Novotel Melbourne Preston

트립어드바이저 평점 5.0/5

Cheryl H TripAdvisor 인증 리뷰

The room was very well appointed, very comfortable and spacious. The location, and amenities of the hotel were spot on for my work trip. Staff very friendly and helpful.

Dear Cheryl, Thank you for taking the time to share your positive feedback. We are delighted to hear that you found the room to be well appointed, comfortable, and spacious. It is also wonderful to know that our location and amenities met your needs for your work trip. Our team strives to provide friendly and helpful service, and your kind words are greatly appreciated. We look forward to welcoming you back in the future. Regards Dinesh Gandhi General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 317 리뷰 8.2/10 위치
  • 832 리뷰 7.6/10 객실
  • 670 리뷰 8.9/10 서비스
  • 319 리뷰 7.5/10 청결도
  • 221 리뷰 6.7/10 레스토랑
  • 153 리뷰 7.5/10 조식
  • 148 리뷰 6.3/10 가격 대비 가치
  • 122 리뷰 8.7/10 분위기

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주변에 있는 다른 시설

Preston 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.