Pearl Valley Hotel by Mantis 4 stars

Customer review rating (ALL Rating) 4.5/5 93 reviews

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Description

Hotel extras

  • Award Winning Golf Course

  • Salon and Spa

  • Well-equipped fitness center

  • 2 outdoor swimming pools

  • Proximity to the Cape's Winelands

Our accommodation(s)

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Room 1

Hotel location

Pearl Valley Hotel by Mantis

R301 Wemmershoek Road
7646 PAARL
South Africa

GPS:-33.82301, 18.987702

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  93 reviews

TripAdvisor Rating  4.5/5  92 reviews

Splendid

TripAdvisor rating 5.0/5

Boondoggler Couples - TripAdvisor review

Dear Boondoggler We are delighted to have received your lovely guest review. We are truly grateful to hear that you have enjoyed every part of your stay and visit to Pearl Valley Hotel by Mantis and the golf course. I will share your feedback, as normal, with my team and the team of all the other facilities on the estate. We will all look forward to one day, in the near future, welcome you back in order for you to continue your memories and we hope that you will then have an opportunity to visit all the other facilities on the estate Safe travels Kind regards Mynhardt de Jongh General Manager

Great accommodation

TripAdvisor rating 5.0/5

555smart TripAdvisor review

Dear 555smart I am truly delighted to have received such a comprehensive contribution. I will most definitely share your feedback with the entire team in order for them to see how all their hard work is reaping positive results. We all wish to welcome you back in the new year Best wishes for 2025 and continue to travel safely Kind regards Mynhardt de Jongh General Manager

Outstanding facilities and service

TripAdvisor rating 5.0/5

Satish R Families - TripAdvisor review

Dear Satish R Great feedback and I appreciate your contribution. My sincerest apologies with regards to the security process and staff. I will once again address this with the security company management in order for them to ensure all the staff are well trained on the procedures. On your return, please communicate with me directly and I will personally assist. All the best wishes for 2025 Kind regards Mynhardt de Jongh General Manager

Great facilities, average service

TripAdvisor rating 4.0/5

ivory321 Couples - TripAdvisor review

Dear ivory321 I am delighted to have received your detailed review. Guest feedback is of utmost importance as it is our guide to see where we are, what we could do better and obviously a motivational and training tool for our team. I am pleased that you had a relaxing stay and that we have on most occasions, exceeded and met your expectations. I am grateful that you mentioned the Housekeepi9ng staff need a refresher on entering of rooms. I have personally done the refresher course with them and reminded them of the standard operating procedures with regards to guest room entry, to safeguard the guests and the team and to do so with respect. I sincerely apologise for the two restaurants that did not exceed your expectations. I have discussed this with the owners of the two restaurants, which Pearl Valley Hotel uses on an outsourced basis. Guests are not aware that none of the facilities, except for the pool at the hotel, is owned and operated by a variety of other owners. Our guests make use of the facilities; thus, they see the facilities as owned and operated by Mantis. I can however guarantee you that I take immediate action if there were any mentions of poor service or lack of good food. Thank you for still providing us with a great score. I will keep on pushing to ensure my team and I are able to aim higher and higher and exceed all expectations from our valuable guests. Keep travelling and please do so safely Happy New Year! Kind regards Mynhardt de Jongh General Manager Pearl Valley Hotel by Mantis

Visited 4 days to play golf

TripAdvisor rating 5.0/5

498liisap Couples - TripAdvisor review

Dear 498liisap I am delighted to have received such a great review, and I thank you for taking the time to tell the rest of the world about our great hotel, golf course and facilities. We are pleased to hear that your experience was memorable. I will share your feedback with regards to the pricing structure of the golf with the Golf Director. I am sure he will be delighted to hear your positive feedback on the quality of the course. I am very disappointed to hear of your experience with the security access procedure. We are continuously working on finetuning the process and to keep the process in line with the expectations of the residents and security protocols. Travel safely and we wish to welcome you back in the near future. Kind regards Mynhardt de Jongh General Manager

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Other web-users rate our hotel

  • 107 reviews 9.3/10 Location
  • 224 reviews 8.3/10 Room
  • 190 reviews 7.7/10 Service
  • 114 reviews 9.4/10 Comfort
  • 73 reviews 5.1/10 Cleanliness
  • 50 reviews 6.5/10 Breakfast
  • 44 reviews 6.1/10 Vibe
  • 35 reviews 5/10 Value

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