Pearl Valley Hotel by Mantis 4 stars

Customer review rating (ALL Rating) 4.5/5 101 reviews

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Description

Hotel extras

  • Award Winning Golf Course

  • Salon and Spa

  • Well-equipped fitness center

  • 2 outdoor swimming pools

  • Proximity to the Cape's Winelands

Our accommodation(s)

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Hotel location

Pearl Valley Hotel by Mantis

R301 Wemmershoek Road
7646 PAARL
South Africa

GPS:-33.82301, 18.987702

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  101 reviews

TripAdvisor Rating  4.5/5  83 reviews

Excellent facilities

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Unfortunately the weather stopped a lot of activities. But we had a great time. Restaurant bars etc very good. accommodation very good.

Allocated rooms were very badly located.

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

I had this discussion with the reception staff on the day of departure. I was very disappointed with the allocated rooms. I booked two rooms well in advance for a special occasion. Both rooms had a direct view onto the 'unofficial parking lot' created right outside the units. Visitors parked there as well as the delivery vehicles. People passing right by your room the entire time; either families or delivery people with packages. We never had one minute of privacy. I took pictures of the garden services setting up their base right in front of our unit while we were having coffee outside. It was supposed to be a nice time with my family, but this spoiled the experience for me.

Wonderful Rooms and facilities.

Customer review rating 5.0/5

Heinrich Families - Confirmed reviews ALL

Fantastic service and extremely helpful staff !

Dear Kristian W., We very much appreciate your comments regarding your stay at the Pearl Valley Hotel by Mantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mynhardt de Jongh General Manager

Beautiful and scenic venue.

Customer review rating 4.5/5

Sumi Families - Confirmed reviews ALL

The accommodation was very comfortable and clean. Would have scored a 10 but the BACS coffee shop close to the units was not that great with availability of food. It was also very busy and staff appeared not to be able to cope

Dear Sumithi S., We very much appreciate your comments regarding your stay at the Pearl Valley Hotel by Mantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. i have also shared your comments with regards to Back's restaurant with the owners of the restaurant in order for them to make the necessary arrangements and increase their output in order to ensure all guests satisfaction levels are met. I do apologise for any inconvenience caused during your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mynhardt de Jongh General Manager

Excellent stay

TripAdvisor rating 5.0/5

Suzanne L TripAdvisor review

Excellent service and very friendly environment. I want especialy to praise the team at the Back's restaurant who met me with a smile every morning. They were charming and very helpful. Always ready and in a good mood even when t it was very busy.

Dear 98suzannel We are truly blessed to have received such a great review. I have shared your feedback with my team and with back's restaurant & Deli. Your words of encouragement will assist for them to continue to understand the importance of best guest service and why we strive for perfection. I hope to be able to welcome you back soon. Kind regards Mynhardt de Jongh General Manager

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Other web-users rate our hotel

  • 106 reviews 9.4/10 Location
  • 224 reviews 8.4/10 Room
  • 188 reviews 6.8/10 Service
  • 118 reviews 9.5/10 Comfort
  • 77 reviews 7.1/10 Cleanliness
  • 48 reviews 7.3/10 Breakfast
  • 36 reviews 4.9/10 Value
  • 14 reviews 10/10 Wellness Area

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