Mantis St Helena 4 stars

Customer review rating (ALL Rating) 4.6/5 78 reviews

Mantis St Helena - Image 1
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1 Main Street, STHL1ZZ JAMESTOWN, Saint Helena

Description

Hotel extras

  • Popular restaurant, with bar and two large outdoor terraces.

  • 1 minute walk to sea front and museum.

  • Close proximity to attractions such as the renowned Jacob's Ladder.

  • Assistance with bookings for seasonal Whale Shark Diving

  • 20 minute drive to all prominent hiking routes and tourist hotspots including Napoleon sites.

Our accommodation(s)

Hotel location

Mantis St Helena

1 Main Street
STHL1ZZ JAMESTOWN
Saint Helena

GPS:-15.925113, -5.717797

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

MANTIS ST HELENA

Delicious local and classically inspired dishes reflecting the island's cultural influences, striving to use local, organic produce, specialising in local fish dishes, menus change frequently.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  78 reviews

Customer review rating 4.0/5

Dawn B. Business - Confirmed reviews ALL

It was a pleasure to stay at your hotel. The service was warm and consistent across all touch points - reception, waiter, and bar. There was some room for improvement in housekeeping and some maintenance needed, but it did not detract from my stay at all.

Customer review rating 4.0/5

Kalina M. Couples - Confirmed reviews ALL

We enjoyed our stay at the Mantis Hotel. Besides a few maintenance issues we were very comfortable. The main feedback we would like to give you is that your air conditioning system needs a major maintenance with the airconditioner drain pump making noises all day and night even when switched off. The exhaust fan and the ducts for it in the bathroom needs to be cleaned and serviced. Very loud. We had to have both appliances have their power cut off to be able to sleep at night. We were in room 1.

Customer review rating 4.0/5

Robert C. Friends - Confirmed reviews ALL

Tv was not working. I reported it. Desk guy said he would come and fix it. Never showed up or called.

Customer review rating 2.5/5

Jane E. Solo - Confirmed reviews ALL

I paid €165 for a room that had no hot water. Not good enough. I also had to pay more than a month in advance. £25 per person for minibus to the airport. We calculated our bus alone made £400 for <1 hour’s work.

Customer review rating 4.0/5

Tanya B. Couples - Confirmed reviews ALL

Well located, good food, friendly staff, comfortable beds, helpful concierge

Dear Ms. B., Thank you for taking the time to review our hotel! We are delighted that you had a comfortable and enjoyable stay. We have noted your feedback on the Wi-Fi and our sustainable initiatives and are working on improving this for future guests. Your feedback will motivate our team to improve on our services and product offering. We thank you for your visit and look forward to visiting again very soon. Safe travels ahead! Warm Regards, Jocelyn General Manager Mantis St Helena

Other web-users rate our hotel

  • 33 reviews 9/10 Location
  • 42 reviews 7.9/10 Room
  • 55 reviews 8.5/10 Service
  • 10 reviews 4.6/10 WiFi
  • 33 reviews 5.2/10 Food
  • 17 reviews 6.4/10 Breakfast
  • 12 reviews 7.4/10 Comfort
  • 12 reviews 6.8/10 Value

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