Mantis St Helena 4 stars

Customer review rating (ALL Rating) 4.7/5 52 reviews

Mantis St Helena - Image 1
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1 Main Street, STHL1ZZ JAMESTOWN, Saint Helena

Description

Hotel extras

  • Popular restaurant, with bar and two large outdoor terraces.

  • 1 minute walk to sea front and museum.

  • Close proximity to attractions such as the renowned Jacob's Ladder.

  • Assistance with bookings for seasonal Whale Shark Diving

  • 20 minute drive to all prominent hiking routes and tourist hotspots including Napoleon sites.

Our accommodation(s)

Hotel location

Mantis St Helena

1 Main Street
STHL1ZZ JAMESTOWN
Saint Helena

GPS:-15.925113, -5.717797

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

MANTIS ST HELENA

Delicious local and classically inspired dishes reflecting the island's cultural influences, striving to use local, organic produce, specialising in local fish dishes, menus change frequently.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  52 reviews

TripAdvisor Rating  4.6/5  113 reviews

Customer review rating 4.5/5

Rhona M. Couples - Confirmed reviews ALL

Please keep all our feedback and details confidential - only share on need to know basis and to thank the staff.

Dear Ms. M. Thank you for your review of our hotel! We are delighted that you enjoyed your stay and we have noted your rating of our Wi-Fi and breakfast options which did not meet your expectations. I can assure you that your next visit will be definitely a better one while we work on improving guest experiences on the areas you have mentioned. We look forward to having you stay with us again on your next visit to our beautiful little paradise in the South Atlantic St. Helena. Safe travels ahead and wishing you an excellent day! Warm Regards, Jocelyn General Manager Mantis St Helena

Customer review rating 4.5/5

Anthony M. Solo - Confirmed reviews ALL

Very good

Dear Mr. M., Thank you for your positive feedback! We are delighted to hear that you found your stay comfortable and enjoyable. It is our aim to provide a pleasant experience for all our guests. Thank you again for staying with us at The Mantis St. Helena. The team & I remain at your service and look forward to welcoming you again. Safe travels ahead! Wishing you & your family a very Merry Christmas and a blessed, healthy & prosperous year ahead! Warm Regards, Jocelyn General Manager Mantis St Helena

Customer review rating 4.0/5

Edmundo J. S. M. Business - Confirmed reviews ALL

Location was very important and friendly staff

Dear Mr. M., Thank you so very much for your kind words regarding our location and the friendliness of our staff. We are delighted to hear that your experience at Mantis St Helena was enjoyable and yes we heard you on the unstable WiFi considering the thick walls of the heritage property, which has been a problem and something we are genuinely looking into to have fixed in the new year 2026. Your feedback is invaluable to us and we appreciate your time and understanding Mr. M.. We look forward to welcoming you back on your next visit to St. Helena, hopefully with your family. Warm Regards, Jocelyn General Manager Mantis St Helena

Customer review rating 5.0/5

Christopher M. Business - Confirmed reviews ALL

Well-run hotel in an excellent location. Charming and friendly staff, especially in the bar and restaurant.

Dear Mr. M., Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear you enjoyed the hotel’s historic location and that our bar and restaurant team made your stay memorable. I will be sure to pass your compliments on to them. I’m sorry we didn’t fully meet expectations with Wi-Fi and ease of access. Your feedback on those points is important and we are already reviewing how we can improve them. We greatly appreciate you choosing Mantis St Helena for your business trip and for being an ALL Accor Gold member, we look forward to welcoming you back soon. Warm regards, Jocelyn Vaz General Manager, Mantis St Helena

Customer review rating 4.5/5

Helena T. Couples - Confirmed reviews ALL

Everything was fantastic. If you can improve on the food then it will be your breakfast. The food was cold and dried out by the time when we went for breakfast. The staff warmed it for us and made fresh eggs.

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Other web-users rate our hotel

  • 22 reviews 8.2/10 Location
  • 24 reviews 9.6/10 Room
  • 41 reviews 9.2/10 Service
  • 7 reviews 7.7/10 WiFi
  • 22 reviews 5.1/10 Food
  • 14 reviews 6.3/10 Breakfast
  • 8 reviews 5.7/10 Value
  • 7 reviews 8.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.