The Lost Camel Hotel - A member of Mercure Hotels 3.5 نجوم

ملاحظة Tripadvisor 3.9/5 471 أراء

The Lost Camel Hotel - A member of Mercure Hotels - Image 1
The Lost Camel Hotel - A member of Mercure Hotels - Image 2
The Lost Camel Hotel - A member of Mercure Hotels - Image 3
The Lost Camel Hotel - A member of Mercure Hotels - Image 4
Yulara Drive, Ayers Rock, 0872 YULARA, Australia

الوصف

خدمات الفندق الإضافية

  • With over 65 tours, local activities and attractions within Ayers Rock Resort

  • FREE Guest Activities

  • Access to Resort Restaurants and Bars

  • Complimentary Resort Shuttle Bus and Airport Transfers

  • Soak up the sun by the hotel's swimming pool

الإقامات المتوفرة لدينا

غرفة

Standard Room with 1 Queen size bed

  • 2 من الأشخاص كحد أقصى
  • 22 / sq ft 236
  • فرش السرير 1 x سرير (أسرّة) حجم كوين

موقع الفندق

The Lost Camel Hotel - A member of Mercure Hotels

Yulara Drive, Ayers Rock
0872 YULARA
Australia

نظام تحديد المواقع العالمي (GPS):-25.240746, 130.983085

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • خدمة نقل بالحافلة
  • وافاي
  • مكيف
قرب الفندق
  • موقف

حمّام السباحة

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اطّلع على المزيد

تقييم TripAdvisor  3.9/5  471 أراء

2024 شهادة تميّز

Great Stay

ملاحظة Tripadvisor 4.0/5

JSFurnival العائلات - تقييم TripAdvisor المعتمد

Seen some negative reviews for this hotel, but rest assured if you’re booked to stay here as we were pleasantly surprised. Rooms were great, beds comfy. Tea/coffee was well stocked up as were the toiletries in the bathroom. Reception staff helpful. Nothing not to like.

Thank you for your wonderful review JSFurnival. We’re glad to hear you had a pleasant stay and enjoyed the comfort of your room and the helpfulness of our staff. It was a pleasure having you as a guest.

Would stay again, central location

ملاحظة Tripadvisor 5.0/5

Maggagles Couples - تقييم TripAdvisor المعتمد

A good accomidation facility to stay in. Staff were welcoming and happily allowed us to leave our bags at reception until check in time as we had an early flight. We unexpectedly got a call to advise our room.was ready prior to check in that was a pleasant suprise. Room was upstairs (if you have mobility issues please ask for an accesable room when booking ground floor as no elevators in this property) we were all good with stairs no issues. We had a 2 night stay here and could have easilly stayed longer loved the location as its central to amenities. I'll stay here again next time I come back to uluru and will recommend to others too. Room was also very clean well done to housekeeping team! Was great to have a dip in the pool on a warm afternoon after some exploring.

Thank you, Maggagles, we are delighted to hear you had a great stay and appreciated the early check-in call, central location, and warm hospitality from our team. It’s also lovely to know the team made a positive impression. Thank you for highlighting the stairs and accessibility. We appreciate you recommending us.

Basic, clean and functional

ملاحظة Tripadvisor 3.0/5

Isla D Couples - تقييم TripAdvisor المعتمد

Basic hotel, clean with comfortable bed. We had a couple of minor issues at check in and were more than happy with the reception response. Room was very dark, only windows in the bathroom, making it a bit depressing. No bar or restaurant however it is right next to the square with a restaurant, cafe, shopping area and a supermarket. Nice clean pool area. Basically this hotel does everything you need on a budget.

Dear Isla, Thank you for taking the time to share your experience. We're glad to hear you found the room clean, the bed comfortable, and that our reception team was helpful in resolving the check-in issues. We appreciate your comments regarding the room lighting. The design is intentionally set with windows in the bathroom only. It’s great to know you enjoyed the pool area and convenient location near the Town Square’s dining and shopping options. Thank you for choosing to visit Ayers Rock Resort.

More a hostel than hotel

ملاحظة Tripadvisor 3.0/5

570siobhang Couples - تقييم TripAdvisor المعتمد

If you go into this stay thinking you’re staying at a hostel, you’ll be impressed. If you want a hotel, you’ll be disappointed. It’s very basic and the rooms are small. I wish we’d stayed elsewhere and had a larger room because there’s not much to do during the day so you want to retreat to your room. Unfortunately, the rooms at the Lost Camel are small and dark making it less than ideal to spend a lot of time in.

Dear 570siobhang, Thank you for your feedback. We’re sorry to hear the room did not meet your expectations. The Lost Camel is designed as a boutique accommodation option. We’d also like to mention that we offer a variety of free guest activities across the resort, and the overall experience is designed to encourage early starts and daytime exploration, allowing guests to relax and unwind in the evenings. We hope you enjoyed the unique environment of the region.

Poor service and contact ability

ملاحظة Tripadvisor 3.0/5

IBE B Couples - تقييم TripAdvisor المعتمد

Stayed for 2 nights. Had half a roll of toilet paper on arrival ( lucky we had more in the car ) as you cannot contact anyone after 5pm - actually it was 4-45pm. Room service next morning and we thought great! Nope did not put any in again. Rooms were clean but the fact you cannot contact them after a day out when they have not done their job, sucks!!! Would choose another place for sure next time.

Dear Ibe B, Thank you for sharing your feedback. We're truly sorry to hear about the inconvenience you experienced with room servicing and the difficulty reaching our team after hours. This certainly doesn’t reflect the standard of care we aim to provide. Please know that while reception at The Lost Camel closes, our guests are always welcome to contact the 24/7 reception team at Sails in the Desert for assistance. We regret that if this wasn’t clearly communicated during your or prior stay. hank you again for visiting, and we wish you safe and happy travels ahead. Kind regards

بالاشتراك مع TripAdvisor

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