Mercure Newbury West Grange Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 373 comentários

Mercure Newbury West Grange Hotel - Image 1
Mercure Newbury West Grange Hotel - Image 2
Mercure Newbury West Grange Hotel - Image 3
Mercure Newbury West Grange Hotel - Image 4

Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • Quarto espaçoso com casa de banho no quarto, A/C, TV de ecrã plano, secretária, WIFI grátis

  • Onsite restaurant, bar, wedding and conference facilities for upto 120 guests.

  • 3 acres of beautiful landscapes gardens fully equipped with outdoor seating

  • Close Proximity to Newbury Racecourse and Highclere Castle

  • Confirmed reservations charged at 2pm on day of arrival. Bookings cancelled if card invalid

As nossas opções de alojamento

Localização do hotel

Mercure Newbury West Grange Hotel

Coxs Lane, Bath Road, Midgham
RG75UP BERKSHIRE
Reino Unido

GPS:51.402065, -1.2162276

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

THE OLIVE TREE

O Olive Tree Restaurant tem vista para um espaçoso pátio com um relaxante jardim. O nosso menu consiste numa interpretação moderna de pratos internacionais com clássicos tradicionais de pub e um menu à la carte acompanhado por uma extensa lista de vinhos.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  373 comentários

Classificação do TripAdvisor  3.5/5  437 comentários

Certificado de excelência 2022

Anniversary celebration

Nota Tripadvisor 1.0/5

beccab632 Avaliação com certificação TripAdvisor

Went here for an anniversary party, staff were lovely and polite food was good. One complaint though one girl had her hair down and had extremely long fake nails on handing out food which I found unprofessional and unpleasant. Room was okay just standard housekeeper in the morning was lovely and helpful!

Dear Becca, Thank you for celebrating your anniversary with us and taking the time to share your feedback. We're thrilled to hear that you found our staff to be lovely and polite, and that you enjoyed the quality of our food. We genuinely appreciate your candid comments regarding the service during the event. Please accept our sincerest apologies for any discomfort caused by the appearance of one of our team members. We understand and value the importance of maintaining professional standards, especially in the context of food service. Your feedback has been duly noted and will be addressed with our team to ensure we uphold the highest standards of presentation and hygiene. We're glad that the room met your expectations and that our morning housekeeper provided excellent service. We'll be sure to share your kind words with our team. Thank you again for choosing to celebrate such a special occasion with us. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Warm regards, Ankit Unnarkar Hotel Manager Mercure West Grange Hotel

Couples stay

Nota Tripadvisor 5.0/5

Denis B Romântica - Avaliação com certificação TripAdvisor

After arriving after a delayed flt and long day, check in easy, room clean and tidy nice bathroom and shower. Bar are clean and tidy and a staff member named Ashe very helpful. Bed comfortable. Breakfast was great good selection and all items on hot buffet very well cooked making our breakfast delicious, again Ashe working breakfast and nothing to much trouble, stayed two nights will definitely book here again, and to see hard working unflappable staff (Ashe) who make your stay worthwhile.

Ok for 1 night but some rooms have no AC

Nota Tripadvisor 3.0/5

Kelly R Avaliação com certificação TripAdvisor

Stayed here for business due to convenient location and tbh it was average. The hotel itself looks nice enough, parking is good and they even have an electric charging point which is a positive. I didn’t eat at the hotel so can’t comment on the dinner or breakfast. The room was a good size, the bed was comfortable, the shower was good, the tv worked and the fridge worked so not bad on that front BUT it was a warm July day/night and there was no A/C, I had both windows open and they had left a fan (turned off) so when I walked into the room it was, what can only be described as a Furness, once I turned the fan on, it only served to blow the warm air around the room meaning I barely slept because I had to keep the fan on all night and it was still ridiculously hot and then at 6am another guest decided it was appropriate to have a full volume telephone conversation in the terrace outside my open window successfully waking me from my 3 hours sleep. All in all, I am extremely glad I was only staying for 1 night otherwise I would have complained. I suggest to the hotel that as they clearly have rooms with ac that they start offering different rates in the summer and allow your guests to choose whether they want to take a chance on sleeping in an oven for a lower price or sleeping comfortably for a higher price. It’s unlikely that I will be back to this hotel however nice the rest of it was because in my opinion how you sleep is the most important factor and I didn’t sleep well at all. Spend some money and have AC fitted on the remainder of your rooms and only then May I consider returning.

Had to make a fuss for 8 of us to eat together on Sunday night, booked well in advance of our stay. No wifi that night

Nota Tripadvisor 3.0/5

CharleyLaceyScott Avaliação com certificação TripAdvisor

We stayed as a group of 8 of us on Sunday evening. We had booked dinner in the restaurant quite a long way in advance. We were told that as there were few guests, the restaurant wouldn't open but meals would be served in the bar. However, there was nowhere for 8 of us to sit together. The food was nice and reasonable Only the very helpful lady in reception, Sarah, saved the day and sorted us out. No wifi that night. they claimed it was due to a thunderstorm, but reception had wifi. Not good enough for a hotel this size. Again the receptionist tried to help but was told it was the weather Don't accept room 231. it has a HUGE vent outside from the kitchens. Good breakfast

No Issues.

Nota Tripadvisor 4.0/5

Jakan Avaliação com certificação TripAdvisor

Stayed 1 x night for business. Missed dinner as I arrived late, breakfast was a buffet style, food good, plenty of options. Secluded location, parking at front of building and extension car park. No issues.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 106 comentários 9.3/10 Localização
  • 372 comentários 6.1/10 Quarto
  • 325 comentários 7.4/10 Serviço
  • 7 comentários 8.5/10 Internet
  • 156 comentários 6/10 Pequeno-almoço
  • 147 comentários 6.9/10 Limpeza
  • 52 comentários 4.6/10 Custo Benefício

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