Mercure Newbury West Grange Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 175 comentários

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Mercure Newbury West Grange Hotel - Image 1
Mercure Newbury West Grange Hotel - Image 2
Mercure Newbury West Grange Hotel - Image 3
Mercure Newbury West Grange Hotel - Image 4
Coxs Lane, Bath Road, Midgham, RG75UP BERKSHIRE, Reino Unido

Descrição

Extras do hotel

  • Quarto espaçoso com casa de banho no quarto, A/C, TV de ecrã plano, secretária, WIFI grátis

  • Onsite restaurant, bar, wedding and conference facilities for upto 120 guests.

  • 3 acres of beautiful landscapes gardens fully equipped with outdoor seating

  • Close Proximity to Newbury Racecourse and Highclere Castle

  • Confirmed reservations charged at 2pm on day of arrival. Bookings cancelled if card invalid

As nossas opções de alojamento

Localização do hotel

Mercure Newbury West Grange Hotel

Coxs Lane, Bath Road, Midgham
RG75UP BERKSHIRE
Reino Unido

GPS:51.402065, -1.2162276

Telefone
Fax +44 1635 862351

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

THE OLIVE TREE

O Olive Tree Restaurant tem vista para um espaçoso pátio com um relaxante jardim. O nosso menu consiste numa interpretação moderna de pratos internacionais com clássicos tradicionais de pub e um menu à la carte acompanhado por uma extensa lista de vinhos.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  175 comentários

Classificação do TripAdvisor  3.8/5  514 comentários

Certificado de excelência 2025

Never again

Nota Tripadvisor 2.0/5

MarieGrigg51 Avaliação com certificação TripAdvisor

Firstly we visited for the horse racing at Newbury so arrived early Saturday morning. We weee allowed to register our car for the free parking. When we arrived back to the hotel we were given our room key room 117. We were told that it was party night and we’d experience some noise. Party noise wasn’t to bad to be fair by the time we’d watched a bit of tv and nodded off the party had finished. Then the next room think 118 decided to have their own party with all their banging and shouting, slamming doors and then knocking in them again shouting Jill. Wouldn’t be so bad but this went on til 4.30am. So sadly we won’t be visiting again because when we book a hotel room we actually like to sleep. Breakfast was food and a lot of nice options especially the cooked breakfast.

Thank you for taking the time to share your experience. I’m glad to hear that you enjoyed our breakfast and appreciated the range of options, especially the cooked breakfast, and that the initial party noise was manageable. However, I’m very sorry that your night was disrupted by noise from the neighboring room. We understand how important a peaceful stay is, and it’s disappointing that you were kept awake until the early hours. If you let us know at the time, we will make sure to stop the noise from the other rooms so late at night. I truly regret that this impacted your stay and understand your decision not to return. Your feedback is invaluable in helping us improve our guests’ experience. Kind Regards, Zoltan Kovacs General Manager

Terrible

Nota Tripadvisor 1.0/5

Chris T Avaliação com certificação TripAdvisor

I arrived at this hotel to a warm welcome from the lady on reception. Once checked in I proceeded to my room. It was absolutely freezing in there, I initially thought the windows must be open, they weren't. So I located the heating controls and attempted to switch it on. It was broken. A portable radiator was in the room but unplugged. This indicated to me the the broken heating must be a known issue. I made my way back down to reception to report the issue & ask if another room was available. The lady on reception confirmed the heating in that room was not working. There were also no other rooms available. When i told her how cold it was in the room she offered another radiator, which I accepted. So on the plus side the receptionist was very helpful. After quite a long drive to get here all I wanted to do was have a shower and relax in my room. Shower was out of the question as it remained too cold in the room. The first couple of hours of my stay were spent in my coat wrapped in the duvet. There was no communication in advance of my stay to inform me of the problem and check if I wanted to continue with my stay. No information on arrival to inform me of the issue. If the room is not fit to inhabited it should not be let out!! Now let's move on the the cleanliness of the room, or rather lack of it. The toilet had not been flushed and contained a huge poo. The bath had soap scum in the bottom. I was assured it had been cleaned but I very much doubt it. Overall my experience here was shocking and one whi I will not be repeating.

Thank you for sharing your feedback. I am very sorry for the issues you experienced with the heating and the cleanliness of your room. This is not the standard we aim to provide, and I completely understand how frustrating this must have been, especially after a long journey. I’m glad our receptionist was able to assist, but I appreciate this did not fully resolve the situation. We are reviewing both the heating and housekeeping procedures to prevent this from happening again. Your comments are taken very seriously, and I sincerely apologise for the disappointing experience. Kind Regards, Zoltan Kovacs General Manager

bon hotel

Nota Tripadvisor 5.0/5

Jacques S Romântica - Avaliação com certificação TripAdvisor

sejour agreable chambres parfaites nous avons apprecie le service de la serveuse SHIVI au restaurant

Charmant en rustig gelegen

Nota Tripadvisor 4.0/5

Bieke S Avaliação com certificação TripAdvisor

Zeer vriendelijke ontvangst en snelle incheck. Goede lift. De kamer heeft vast tapijt en vernieuwde badkamer. Ook airco en koffiefaciliteiten. Dagelijks nieuwe koffie en thee, zuivere handdoeken. Lekker ruikende shampoo, bodylotion en ook vergrotingsspiegel. Avondmaal in hotel is lekker en ook het ontbijt heeft alles wat je wenst. Er is een bar met ruime keuze aan drank.

Excellent hôtel de campagne pour une étape

Nota Tripadvisor 5.0/5

Adrien L Avaliação com certificação TripAdvisor

Hôtel de campagne, à quelques minutes de Highclere Castle et à une heure de route de Windsor : idéal pour une étape. Le parking est gratuit, dans un jardin aménagé. L'hôtel est construit autour d'une petite cour. Ma chambre était, dans un style il faut le reconnaitre un peu classique, tout à fait adaptée : propre, de bonne taille, avec un bureau et une belle salle de bain. Le petit déjeuner est servi dans une belle salle, de bon standing, et l'hôtel dispose d'un bar - restaurant, que nous n'avons pas essayé, mais qui avait bonne allure, par exemple pour un diner après la route.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 85 comentários 9.4/10 Localização
  • 285 comentários 7.3/10 Quarto
  • 346 comentários 8.5/10 Serviço
  • 9 comentários 8.3/10 Internet
  • 121 comentários 8.2/10 Limpeza
  • 118 comentários 6.7/10 Pequeno-almoço

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Os nossos outros estabelecimentos nas proximidades

Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.