Mercure Thame Lambert Hotel 4 estrelas

The location to visit friends was brilliant, the size of the room was great and the bed was comfortable. Negatives - Very unwelcoming check-in staff he made us feel a nuisance and zero pleasantries. Had been excited to get a courtyard upgrade but it was to see the hotel gas tanks. The bathroom was grubby, the shower gel and conditioner were empty, a floor tile was sticking up and hurt my toe, number written on the quilt like a prison (also in wrong room) and filthy dirty mugs inside and out. Definitely not worth the money, £159 is far too expensive.

This hotel does not have a housekeeping department or a management team. If you are used to your room being serviced, fresh towels, bin emptied etc., avoid this property as these services are not provided. There is no management team in place to fix things either!

I used the conference rooms at the Lambert Arms for my husbands wake. Admiral Abbey the Sales and Marketing Manager helped me to organise the event. He was absolutely brilliant and nothing was too much trouble, he made what was a very emotional experience so much easier for me . The venue was perfect for our requirements and food provided was excellent. Because family and friends were travelling long distances to attend we also booked rooms at the hotel, another plus point. These were really comfortable and we had a lovely breakfast in the morning too. A huge thank you goes to the Lambert Arms and it's staff, they were all lovely. I cannot recommend it highly enough.

Great stay overall, comfortable, quiet rooms, well supplied. Just a couple of suggestions: Vegetarina sausages at breakfast would be appreciated, at least on offer if not out all the time. Talent Night, definitely a telented singer but misleading artist title, much less than 50% as George Michael. Seems wrong to call it a George Michael evening. Did enjoy though.

Stayed here for one night on a walking weekend with friends. The location was very convenient for our Ridgeway Walk. Very clean, comfortable rooms. Exceptional service and very friendly, helpful staff. We all enjoyed our stay very much.