Breakfree Cosmopolitan 3 stelle

Giudizio clienti (Valutazione ALL) 3.8/5 288 recensioni

Breakfree Cosmopolitan - Image 1
Breakfree Cosmopolitan - Image 2
Breakfree Cosmopolitan - Image 3
Breakfree Cosmopolitan - Image 4
3142 Surfers Paradise Blvd, 4217 SURFERS PARADISE, Australia

Descrizione

I plus dell'hotel

  • Vicino al centro città

  • A pochi passi dal quartiere dello shopping e dei ristoranti

  • A pochi passi dal quartiere dello shopping e dei ristoranti

  • Piscina riscaldata

  • Parcheggio gratuito in loco

Le nostre sistemazioni

Posizione dell'hotel

Breakfree Cosmopolitan

3142 Surfers Paradise Blvd
4217 SURFERS PARADISE
Australia

Coordinate GPS:-28.002386, 153.428329

Telefono
Fax +61 7 5570 2389

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Proprietà 100% non fumatori

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.8/5  288 recensioni

Giudizio TripAdvisor  3.5/5  561 recensioni

Gross/Dirty/Mould

Punteggio Tripadvisor 1.0/5

sarah19892021 Recensione certificata TripAdvisor

This place is NOT what they advertise online. See attached photos. This place was disgusting and dirty. spare bed was flimsy, mould within the bathroom, the whole level stank like rubbish, NO customer service would assist, still will not contact me back 3 weeks after complaint was raised. Think twice about spending your money here.

Very average

Punteggio Tripadvisor 2.0/5

LJHowa Recensione certificata TripAdvisor

The apartment was dirty, the vents full of dust to the point of the dust clinging to the ceilings, I told reception staff and they said they will send a cleaner the next day but nothing happened, dirty bathroom, mould on the ceilings, there was even a bucket under the laundry sink to catch the water from the leaking pipes that I had to empty in the middle of the night, if you want a relaxing holiday don't stay here, there's a nightclub across the Rd that seems to go everyday until the early hours even during the week, on the plus side the air-con worked well and the bed was comfortable and dishwasher was handy, staff were friendly.

Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Great location and central to everything in Surfers Paradise

Punteggio Tripadvisor 3.0/5

Sarah P Recensione certificata TripAdvisor

A few downsides: the dishes and cutlery were dirty, requiring re-washing; no free wifi available on the first night as they are individual modems and there aren't sufficient modems to cover all bookings; the tap water was undrinkable; It was expected that we put all dishes in the dishwasher and remove our own rubbish. None of this I don't particularly mind but we weren't informed of all these things on booking, only just prior to check-out. I had to ask for more toilet paper and thankfully got there just in time before reception closed at 5pm. Also, the additional $8 card surcharge was not advised of at the time. On the Accor app, it stated I had paid my account in full but actually hadn't been charged when I queried it. And then an $8 charge on top, without any notification is fairly disappointing.

Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Déçu

Punteggio Tripadvisor 2.0/5

Ollivier C Recensione certificata TripAdvisor

Bonjour, Nous avons séjournée au breakfree cosmopolitain . Nous avons étais déçu, l'appartement pas très propre, les chaises de table tacher et salle. L'appartement étais pas bien insonoriser tout ce qui ce passent dehors on longtemps. Les rideaux du salon et des chambres il étais pas propre. Il y a une piscine sur le toit qui est pas mal, la piscine aux première étage, pour ce détendre on n'oublie, juste à côté un jeu a élastique les personnes hurle. Pour un moment de détente aux bord de la piscine ou du spa pool on oublie. Le spa pool il n'est pas chauffée. Le seul point positif c'est qu'il est dans le coeur de surfers paradise.

Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisabeth

Super séjour

Punteggio Tripadvisor 5.0/5

Roving53073090766 In coppia - Recensione certificata TripAdvisor

Vraiment agréablement surprise par cet hôtel qui était tellement spatieux est lumineux, grande salle de bain, grand lit. Appartement très propre, lave linge et sèche linge entretenu aussi. Vraiment ravi d’avoir séjourner dans l’hôtel je recommande vivement en couple ou en famille. Accès en bas de l’hôtel à la rue piétonne de surfers .. bon emplacement géographique.

We very much appreciate your comments regarding your stay at the BreakFree Cosmopolitan Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Elisabeth

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 239 recensioni 9.4/10 Posizione
  • 295 recensioni 4.6/10 Camera
  • 150 recensioni 7.5/10 Servizio
  • 44 recensioni 2/10 Internet
  • 147 recensioni 2.7/10 Comfort
  • 145 recensioni 2.6/10 Pulizia
  • 29 recensioni 7.2/10 Piscina
  • 17 recensioni 2.4/10 Area benessere

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.