Peppers Noosa Resort & Villas 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 1 738

Peppers Noosa Resort & Villas - Image 1
Peppers Noosa Resort & Villas - Image 2
Peppers Noosa Resort & Villas - Image 3
Peppers Noosa Resort & Villas - Image 4
33A Viewland Drive, 4567 NOOSA HEADS, Австралия

Описание

Особенности отеля

  • Plunge into the heated resort pool or get the heart rate pumping in the lap pool.

  • Dine at Park & Cove restaurant, located on the second floor above the resort's reception

  • Noosa's main beach is a stone's throw away, enjoy our location set just back from the hustle

  • Guests and welcome to enjoy complimentary WiFi during their stay with us

  • Stick to your fitness regime with our onsite gymnasium and steam room

Наши номера

Пентхаус

App 3 Bedrooms Sup

  • 7 чел. максимум
  • 250 m² / 2690 sq ft
  • Постель 1 x Большие двуспальные кровати и 1 x Двуспальные кровати (queen) и 2 x Односпальные кровати
  • Виды: Вид на залив

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Расположение отеля

Peppers Noosa Resort & Villas

33A Viewland Drive
4567 NOOSA HEADS
Австралия

GPS:-26.3912903, 153.0907428

Телефон
Факс +61 7 5455 2200

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

PARK & COVE

A testimony to the land on which we reside, it's time to usher in a new era for Australia's long-loved dining destination Noosa with the launch of Park & Cove situated right above Peppers Noosa Resort & Villas.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.0/5  Отзывов: 1 738

Рейтинг TripAdvisor  4.2/5  Отзывов: 4 938

Disappointing

Примечание: Tripadvisor 2.0/5

E3241PYrachelk Реальные отзывы TripAdvisor

We booked to stay here as last time we loved it. This time it was a very different experience. The apartment was not clean on arrival. We paid for duly house keeping which was very average. They just changed the towels. The floor in this place is filthy. We paid to include breakfast as last time when we stayed it was a highlight ( during the pandemic ) this time it was below average. We only went once and gave all other mornings a miss . Such a shame that this property has gone downhill as it was once the right place to stay in Noosa. When I went and explained my concerns to reception the lady did not seem to care.

Dear Rachel, Thank you for sharing your feedback. I’m sorry your stay didn’t meet expectations, especially after enjoying your last visit. We’ll review your comments with the team. We appreciate you letting us know and hope to welcome you back for a better experience. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

Disdain for guests - poor form Accor

Примечание: Tripadvisor 2.0/5

Bendswest Реальные отзывы TripAdvisor

Peppers is in a great location but that is about the best I can say. They really do take their closed market for granted I think. One feels very much abandoned in this place. The staff (granted they are probably largely under paid backpackers) have a total disinterest in supporting guests. Long waits to get something simple like a towel from a disinterested staff member, and villas that cost a bomb with little in the way of utilities - couldn’t even manage to get a face washer for the villa. We were not reliant on the buggy service but the staff could not give a hoot about helping out their guests struggling up hills with prams and small kids. It really does put a bad taste in your mouth for the money. I wonder if this is somewhat seperate from Accor as it’s soooo different (not in a good way) from their other house of brands. Avoid.

Dear Bendswest, Thank you for taking the time to share your thoughts. I’m sorry to hear your stay didn’t feel as welcoming as it should have. We always aim to make our guests feel supported and comfortable, so it’s disappointing to know we missed the mark for you. I’d like to reassure you that our team is employed under the General Hospitality Award, and we value the effort they put in every day. Your feedback about wait times and amenities is helpful, and we’ll review this with the team to improve. We hope you might give us another chance in the future to show you the experience we’re known for. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

The best time ever in the Tree Top Villa

Примечание: Tripadvisor 5.0/5

WillowPeteRose Реальные отзывы TripAdvisor

We had the best time in our 3 bedroom Tree Top Villa - the villa was well appointed and beautifully decorated and so comfortable. The cart service to the main street was a deal breaker too! We had breakfast included which was fantastic with so much variety. The staff were very welcoming and were very helpful in all our requests. Overall, we had the best experience as I celebrated a special birthday with the family and they had an unforgettable time - I also received the most beautiful gifts from the resort to top it off!

Dear Bazandlorna, Thank you so much for sharing such a wonderful review! We are delighted to hear that you have enjoyed your stay. We look forward to welcoming you back soon. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

Noisy and No internet !!!!!

Примечание: Tripadvisor 1.0/5

Katie t Реальные отзывы TripAdvisor

Extremely noisy room with trucks in and out of resort all day doing deliveries i imagine? Internet was out all week with no access to our emails unless we ventured much further away from resort. Customer service extremely ordinary and room service menu lame!!!

Dear Katie, Thank you for sharing your feedback. I am very sorry for the experience you had. The noise you described and the internet outage should not have impacted your stay, and I understand how frustrating that must have been. The internet has now been fully restored across the resort. I also apologise that our service and room service menu did not meet your expectations. Your comments have been passed on to the team so we can follow up and improve. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

Dirty and poorly upkept rooms

Примечание: Tripadvisor 3.0/5

Alex D Реальные отзывы TripAdvisor

We recently had 5 nights in an apartment at Peppers Noosa and were extremely disappointed in the cleanliness of our room, the kitchen was dirty, walls throughout the room seemed as though they had never been wiped down, ever. dirty windows, bathroom felt dark and dirty and blinds/furniture within the room was also dirty and stained. The room had a funny smell as if it was damp. I had to clean the apartment before we could settle in and feel comfortable to unpack our bags. No matter what setting the mini fridge was on it was freezing everything we put in there. Staff were friendly enough however cleaning crew looked very disinterested and it showed.. The main pool was dirty and cold, the lap pool was cleaner but still cold. Buffet breakfast was enjoyable every day and so was the golf buggy service to and from Hastings street. A beautiful spot located within the bush just a shame about the cleanliness of the room!! I don't think we will be rebooking due to poorly kept rooms.

Dear Guest, Thank you for your feedback. I am sorry the condition of your apartment did not meet expectations. We are working closely with our housekeeping team to improve standards and ensure rooms are properly maintained. Your comments about the fridge and pool have also been passed on to our maintenance team. I am glad you enjoyed the breakfast and buggy service, and I hope we have the chance to welcome you back for a better experience. Kind Regards, Luiz Magalhaes Acting Rooms Division Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 574 Отзывов 9.3/10 Расположение
  • 1 209 Отзывов 5.6/10 Номер
  • 915 Отзывов 7.4/10 Сервис
  • 16 Отзывов 2.1/10 Интернет
  • 517 Отзывов 1.9/10 Чистота
  • 348 Отзывов 6.5/10 Еда
  • 200 Отзывов 7.6/10 Завтрак
  • 173 Отзывов 5.8/10 Бассейн

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