Mantra French Quarter Noosa 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 1 271

Mantra French Quarter Noosa - Image 1
Mantra French Quarter Noosa - Image 2
Mantra French Quarter Noosa - Image 3
Mantra French Quarter Noosa - Image 4
1 Halse Lane, 4567 NOOSA HEADS, Австралия

Описание

Особенности отеля

  • For guests' convenience, we offer 24 hour reception

  • Enjoy our onsite resort pool surrounded by greenery that radiates tropical holiday scenery

  • Noosa's main beach is a mere stone's throw away for guests to enjoy and explore

  • Step outside and explore all the wonderful Noosa restaurants at the front door.

  • Car parking is available for guests to make use of during their stay

Наши номера

Take advantage of our Flight + Hotel offers

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Расположение отеля

Mantra French Quarter Noosa

1 Halse Lane
4567 NOOSA HEADS
Австралия

GPS:-26.38803, 153.09237

Телефон
Факс +61 7 5474 8122

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Домашние животные не допускаются
  • Трансфер
  • Wi-Fi
  • Кондиционер
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

Бассейн

The pool area has been completely transformed and redesigned to include a 'water blade' water feature from the pool bridge as well as two new poolside decks that provides more space for guests to utilise during their stay with us.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.0/5  Отзывов: 1 271

Рейтинг TripAdvisor  3.9/5  Отзывов: 2 651

Family Christmas disaster.

Примечание: Tripadvisor 1.0/5

Jason A Реальные отзывы TripAdvisor

Horrible accommodation that was overpriced for the standard of unit. Dirty Disgusting smell that maintenance could not fix. Bugs in room everywhere due to lack of fly screens. Some windows did not open. Kettle in kitchen leaked when filled with water. Lack of shelving in wardrobes. Frypan in kitchen had a steel handle that burnt my daughter’s hand. Limited kitchen equipment. Carpets filthy. Broken glass all over our ground floor terrace that we had to clean up. Overpriced for what you get. Don’t believe the photos on website. Stay away from appartment 136. You will be very disappointed.

Great location

Примечание: Tripadvisor 5.0/5

Karen4679 Реальные отзывы TripAdvisor

A perfect place to start our trip to Australia, lovely well equipped apartment overlooking the pool. Short walk to the beautiful beach & bars/restaurants. Would definitely recommend.

Demand a refurbished room

Примечание: Tripadvisor 4.0/5

Jenny G Реальные отзывы TripAdvisor

Great location, lovely staff, tired rooms. The website photos obviously show the refurbished rooms... ours was an old one. Very very tired and weird shower open in the bedroom! No oven. Beds were comfy and clean. On reflection would stay again but would book direct with the hotel and ensure a refurbished room.

Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed our location, found our team welcoming, and were comfortable during your stay. We’re sorry to learn that the room allocated did not fully meet your expectations. We would like to clarify that the fully refurbished rooms featured on our website are part of our Superior Room category, which differs from our standard rooms. While all room types are maintained to our cleanliness and comfort standards, the level of refurbishment does vary by category. We’re pleased to hear you would consider staying with us again. Booking directly and selecting a Superior Room does help ensure access to our refurbished accommodation, and our team would be very happy to assist with this for a future visit. Kind regards, Mantra French Quarter

Great position, Disappointing room

Примечание: Tripadvisor 3.0/5

dorry m Реальные отзывы TripAdvisor

This could be a great place to stay. Reception very pleasant on arrival, Free under cover parking, great pool good facilities and a great spot close to everything. Then we opened the door to our standard 1-bedroom unit off peak this room is about $325 per night. What a letdown I booked through booking .com and the photo was nothing like what we got. I had requested a renovated room. The first thing we noticed was the dirty stained carpet the dirty stained couch. The bathroom, laundry smelt musty and needed a good clean. The shower door did not close properly and flooded all over the floor each time we used it. Appliances were old, everything needs a good paint and definitely an update and refurbishment. Our room number was 323. We will however stay here again and do a direct booking and get a refurbished room as I had seen them while looking around the resort and they look very modern and nice. Check with management before booking a room.

Dear Dorrym, Thank you for taking the time to share such detailed feedback. We’re pleased to hear you enjoyed our location, facilities, pool, parking, and the warm welcome from our reception team. We’re genuinely sorry that the condition of your apartment did not meet your expectations. Your comments regarding the carpet, furnishings, bathroom condition, and shower door are disappointing to hear and have been shared with our maintenance and housekeeping teams for immediate review. This is certainly not the standard we aim to provide. As you noted, our resort does offer a mix of refurbished and unrefurbished apartments, and we regret that this was not clearly communicated at the time of booking, even through Booking.com. We appreciate you highlighting this, as it helps us improve transparency for future guests. Thank you for your intention to stay with us again. We would be delighted to assist you directly with your next booking to ensure you are allocated one of our refurbished apartments so you can fully enjoy the experience we strive to deliver. Kind regards, Mantra French Quarter

Very disappointing

Примечание: Tripadvisor 2.0/5

Shirley B Реальные отзывы TripAdvisor

Whilst the check-in procedure was smooth, our room was a disappointment to say the least. It had a very musty smell, the bathroom was bad and the room generally tired. To top it all off the bed not comfortable at all. We paid a lot for this room through our Accor card so this made it more disappointing. Being close to the beach, restaurants and shops did not make up for it in the least. I understand the property is going through renovations at this time but these rooms do not meet any 5 star standards and should not be rented out as such.

Dear Shirley, Thank you for taking the time to share your feedback following your recent stay with us. I’m very sorry to hear that your experience did not meet expectations, and I sincerely apologise for the disappointment you encountered with your room. We understand how important comfort and presentation are, especially when booking through your Accor membership, and it’s disappointing to learn that the room condition and odour impacted your stay. Please be assured that your comments have been shared with our housekeeping and maintenance teams for immediate review and attention. As you mentioned, we are currently undergoing a staged refurbishment to enhance our guest rooms and overall property standards. We’re confident these updates will make a noticeable improvement to guest comfort and experience moving forward. We do hope to have the opportunity to welcome you back in the future so we can provide you with a much more enjoyable and comfortable stay. Warm regards, Mantra Team

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Другие интернет-пользователи оценили наш отель

  • 771 Отзывов 9.8/10 Расположение
  • 976 Отзывов 5.3/10 Номер
  • 480 Отзывов 7.6/10 Сервис
  • 13 Отзывов 1.1/10 Интернет
  • 372 Отзывов 9.4/10 Бассейн
  • 347 Отзывов 2.8/10 Чистота
  • 314 Отзывов 4.8/10 Комфорт
  • 272 Отзывов 5.6/10 Атмосфера

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