Peppers Craigieburn Bowral 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.1/5 รีวิว 1,165 รายการ

Peppers Craigieburn Bowral - Image 1
Peppers Craigieburn Bowral - Image 2
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Peppers Craigieburn Bowral - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Driving to us? We offer onsite, free of charge car parking for your convenience.

  • Immerse yourself in the Southern Highlands scenery on the private 9 hole golf course.

  • Our on-site restaurant, Hickory's Restaurant and Bar offers a contemporary dining experience.

  • Located close to the Southern Highlands village and within easy reach of Sydney and Canberra.

  • Purpose-built conference centre with professional facilities and attentive service.

ที่พักของเรา

สถานที่ตั้งโรงแรม

Peppers Craigieburn Bowral

Centennial Road
2576 BOWRAL
Australia

พิกัด:-34.46810614, 150.4038191

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%

Hickory's Restaurant and Bar

Hickory's Restaurant and Bar is a contemporary dining experience, with views of the stunning gardens and private golf course to enjoy the passions of the kitchen, with ingredients fresh from the retreat garden and sourced locally.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.1/5  รีวิว 1,165 รายการ

เรทติ้งบน TripAdvisor  3.5/5  รีวิว 2,187 รายการ

Beautiful Location, Stunning Venue but Average Service

คะแนนจาก Tripadvisor 4.0/5

Madeline V รีวิวที่ได้รับการรับรองจาก TripAdvisor

We had a lovely stay at Peppers for a Wedding recently. The grounds and overall location were incredible. We stayed in a Petite room which was clean, tidy, warm & comfortable. During our stay we requested if there was any chance for an earlier check-in (even just an hour) to assist us with getting ready before the wedding we were attending. The staff were not very accommodating to this request and quick to advise that they couldn't make any promises. Whilst this is a fair response it was disappointing because we were travelling to the hotel from Sydney, they couldn't even tell us a definite yes or no which was very stressful for us. I understand that early check-ins are not always available however for a location where a lot of guests would be staying for weddings, it would be appreciated if a bit more effort from staff to at least try and assist us, or just offer a bit more sympathy would be appreciated. The following morning the breakfast was great, food was amazing and the area was inviting. Sadly the staff again weren't very accommodating, they seemed to be bothered by us trying to make a coffee order - annoyed that were were 'interrupting' their chat (about their weekend plans albeit). Despite all this, I would definitely come back for another visit.

Disappointing

คะแนนจาก Tripadvisor 2.0/5

irenedN9412KP รีวิวที่ได้รับการรับรองจาก TripAdvisor

We had booked our stay through Luxury Escapes for two nights together with their added benefits at a reasonable price. We had requested twin beds and our very tiny room was at the back of the hotel with a shared balcony. It definitely didn't look as depicted in the advertisements. The view was splendid but the room was substandard. There was no window or extractor fan in the tiny bathroom and the fixtures were old and second grade. The TV appeared to have been set at a certain volume and we were unable to either turn the volume up or down as when we tried, the TV automatically went to silent. Alas, when we wanted to make a cup of tea/coffee, there was no light over the tea making facilities which made it very awkward indeed. Also, there was no spoon to stir the tea. This may all seem minor and petty but for a hotel of this standard, one would assume that one would not have to ask at reception for help. We decided that we could not stay another night and left the next afternoon. Certainly, even with the Luxury Escape deal we didn't think that the price reflected the standard of the room. We won't be back and will not be recommending Peppers Craigeburn to others.

We appreciate your feedback and are glad you enjoyed the benefits of your Luxury Escapes package. Our team strives to provide friendly service in our character-filled building, though we understand there were challenges during your stay. Rest assured, we're actively addressing these issues to enhance our guests' experience. We apologize for any inconvenience caused by the room's layout and amenities. Your comments are invaluable to us as we continuously improve. We regret that we fell short of your expectations and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards, Tate Manduku General Manager

Rip off!

คะแนนจาก Tripadvisor 2.0/5

Wendynchris รีวิวที่ได้รับการรับรองจาก TripAdvisor

Be very careful- I booked 4 rooms for 2 nights with free cancellation up to the day of the booking at $766 each room with no b’fast. I became quite ill and needed to cancel 1 room for 1 night the day before, they did not honour the contract. Don’t stay here!

Dear WendynChris, We apologize for any inconvenience experienced during your booking process. We aim to provide excellent service, and transparency. Your feedback is appreciated and, we regret that we fell short of meeting your expectations on this occasion. We can see that this booking was made via a third party agent and these terms were restricted to changes. We hope to have the opportunity to welcome you back for a more positive experience in the future. Warm regards, Tate Manduku Geenral Manager

Lovely Spot - Friendly Staff - Lovely Dining & Food - POOR QUALITY ROOMS

คะแนนจาก Tripadvisor 2.0/5

Rob R รีวิวที่ได้รับการรับรองจาก TripAdvisor

Peppers Craigieburn is a lovely spot. The staff were very friendly & provided great service. The Breakfast was more than one could ask for HOWEVER out stay was not what we expected or to the standard one would expect when paying over $380.00 per night. We were surprised & shocked at the quality of the room. 1. Leaking / Dripping tap in bathroom all night. 2. Shower was very weak. It also went hot & cold on numerouse occasions. (I assumed other guests were showering at the same time causing our shower water to either burn us or unwantingly "refresh us". 3. Poorly insualted walls - could hear guests in next room snoring & coffing all night. (as well as other night time couple sexual activities) 3. Room was dark, dusty & dirty under table, chair, bedside tables & behind TV. 4. The Fridge, Tea / Coffee making amenities were located in the clothes closet, with no light & very hard to access. 5. Walking through the narrow corridors to our room, we were confronted with a strong sewerage small that lingered throughout our entire stay. It is very unlikely we will be returning here to stay.

Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the friendly service and delicious breakfast during your stay at Peppers Craigieburn. However, we sincerely apologize for the issues you encountered with the room. While our character-filled building poses challenges, we are actively working to address them. The team and We hope to have the opportunity to welcome you back for a more enjoyable stay that reflects the high standards we aim to uphold. Warm regards, Tate Manduku General Manager

Over priced balcony room was not as described.

คะแนนจาก Tripadvisor 3.0/5

veronicamustang2016 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Balcony room was nothing like photo or description. We were expecting French doors looking out over the gardens but we had one door that opened onto a shared balcony. When looking out from our room, we just saw the long shared balcony and no view. Tiny bathroom has no extraction fan. Cheap 1 ply toilet paper and lighting was very poor. Breakfast was adequate but very average. The whole place lacks character.

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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