Peppers Craigieburn Resort 4 stelle

Giudizio clienti (Valutazione ALL) 4.1/5 1.209 recensioni

Peppers Craigieburn Resort - Image 1
Peppers Craigieburn Resort - Image 2
Peppers Craigieburn Resort - Image 3
Peppers Craigieburn Resort - Image 4
Centennial Road, 2576 BOWRAL, Australia

Descrizione

I plus dell'hotel

  • L'hotel si trova vicino al campo da golf

  • Centro conferenze completamente attrezzato.

  • Il resort è ideale per i matrimoni.

  • Located close to the Southern Highlands village and within easy reach of Sydney and Canberra.

  • Purpose-built conference centre with professional facilities and attentive service.

Le nostre sistemazioni

Posizione dell'hotel

Peppers Craigieburn Resort

Centennial Road
2576 BOWRAL
Australia

Coordinate GPS:-34.46810614, 150.4038191

Telefono
Fax +61 2 4862 1690

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori

HICKORYS RESTAURANT

Aperto a pranzo e a cena, il menu si rinnova ogni stagione, con piatti australiani e prodotti freschi regionali di qualità. Il ristorante Hickory's è molto famoso nella zona degli Altopiani del Sud grazie all'ottimo cibo e all'atmosfera accogliente.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.1/5  1.209 recensioni

Giudizio TripAdvisor  3.5/5  2.196 recensioni

great getaway

Punteggio Tripadvisor 5.0/5

Agnes L Recensione certificata TripAdvisor

A short stay with friends in winter. Staff were very friendly Inclusions were great Free golf great for beginners Rooms were cozy and beds comfortable Magnificent old building which emanates old world charm. Great cosy space and fireplaces

Warm and welcoming. Great food and service.

Punteggio Tripadvisor 5.0/5

Cheryl P Recensione certificata TripAdvisor

Great experience. The guest lounges by the many fires were warm and inviting. Our restaurant experience was fabulous, the food was delicious and service excellent ( thanks Harrison) The full size pool table was a bonus, fun experience. We will go again.

A disappointing stay

Punteggio Tripadvisor 2.0/5

Kim K Recensione certificata TripAdvisor

While the lounges and restaurant were comfortable and well maintained, our room was very disappointing. It was tiny, smaller in size than many motel rooms. Tea making facilities were in a cupboard without lighting. The bathroom needed updating and cleaners did not remove all their cleaning equipment after serving the room. Our biggest complaint is that we have written two letters outlining some of our concerns and as yet, have received no acknowledgment. I was reluctant to leave such a negative review online but feel I have no option after this failure to respond.

Thank you for your patience. I wanted to let you know that we have now received your letters. I apologize for the delay in acknowledging them and any inconvenience this may have caused. We are taking your feedback seriously and are working on addressing the concerns you raised. As mentioned in our previous communication, we would like to offer you a discount on your next stay as a gesture of goodwill. Please contact us directly when you are ready to book, and we'll ensure you have a more enjoyable visit. Thank you again for your feedback, and we look forward to the opportunity to welcome you back. Best regards, Tate Manduku General Manager

Nice clean room

Punteggio Tripadvisor 3.0/5

Mumszy In coppia - Recensione certificata TripAdvisor

Room nice and warm. Room clean, shower wasnt the best the volume. Car park needs to be closer to room, especially when needing to go back and forward to car. Unfortunately the promise of catering for special dietary requirements was not met during the four days stay.

Do not visit here even if desperate

Punteggio Tripadvisor 1.0/5

razzasazza In coppia - Recensione certificata TripAdvisor

Absolutely do not stay here. Believe every single poor review or comment because they are all true and overtake anything good that this property had to offer - to be honest we didn’t experience a single thing we would return for. We visited in winter (June) and the room was absolutely freezing. The heating did not work despite several calls to reception. The rooms are dated and old and the fireplace downstairs is gas and not that warm. Check in was a nightmare with only one staff on at check in time at 2pm so the line was all the way to through reception. Staff have no follow through, I called about the heating in the room and was promised a call back which I didn’t get And had to call back two more times to get anyone to do anything. Do not stay here even if desperate. It’s cold and horrible and not very clean. A real disappointment and ruined a birthday getaway.

Thank you for sharing your feedback. I am truly sorry to hear about your experience and the issues you faced during your stay. The team and I strive to provide a warm and comfortable environment for our guests, and it’s clear that we fell short in this instance. Your comments regarding the heating, check-in process, and overall room condition are concerning, and I sincerely apologize for any inconvenience caused. We will review these issues with our team to ensure we address them effectively. Thank you again for your feedback, please let me know if there is anything we can do to recover from this missed opportunity. I certainly hope to have the opportunity to improve your experience in the future. Kind Regards, Tate Manduku

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 195 recensioni 8.9/10 Posizione
  • 633 recensioni 4.9/10 Camera
  • 557 recensioni 7.7/10 Servizio
  • 419 recensioni 6.7/10 Servizi
  • 414 recensioni 7.8/10 Cibo
  • 333 recensioni 3.5/10 Comfort
  • 273 recensioni 6.9/10 Atmosfera
  • 162 recensioni 7.5/10 Colazione

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