Novotel Wollongong Northbeach 4 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 3.132 recensioni

Novotel Wollongong Northbeach - Image 1
Novotel Wollongong Northbeach - Image 2
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Novotel Wollongong Northbeach - Image 4

Descrizione

I plus dell'hotel

  • WIFI, TV via cavo, molte camere con balcone

  • Piscina all'aperto riscaldata, centro fitness, sauna

  • Pasti à la carte e a buffet, terrazza con vista oceano

  • Spazioso bar dell'atrio, spuntini di fronte alla spiaggia al Pepe's

  • Autobus gratuito fuori dall'hotel per raggiungere i negozi e i ristoranti della città

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

Coordinate GPS:-34.414486, 150.900293

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

WINDJAMMERS RESTAURANT

Il Windjammer deve la sua fama al ricchissimo menu à la carte e a buffet, servito 7 giorni su 7 a colazione e cena. Venerdì e sabato sera viene servito il menu di pesce Seafood Extravaganza. Vista sull'Oceano Pacifico, tavoli all'interno e all'aperto.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  3.132 recensioni

Giudizio TripAdvisor  4.0/5  2.828 recensioni

Go elsewhere!

Punteggio Tripadvisor 2.0/5

Katrina O Recensione certificata TripAdvisor

I don't usually write reviews but this is one of the worst hotel experiences I've had. The hotel has been renovated in parts but it's mostly crappy (see photos). The building is tired and it feels like being in a time warp back to the 1980's. My main gripe is I couldn't even watch tv/relax throughout my stay at night as there were weddings Friday and Saturday night and the music was blaring so loud I couldn't hear myself think. As another review noted, the windows are not double glazed and you will hear the car hoons driving for hours in a loop in a nearby park, the nightclub next door, or the wedding venue within the same building. On top of this, on Saturday night the wedding guests decided to return to a hotel room (conveniently located underneath mine), and were blasting music at 11:30pm at night. It sounded like 100 people were in the room, as well as cigarette smoke billowing up through my balcony doors. When I called reception to complain, the said they'd send security. When they eventually arrived, the guests quietened down for 5 mins then kicked right back off. When I tried calling the reception 20 mins later, they didn't pick up so I had to leave my hotel room in my pyjamas to go speak to them. Once I got to reception, the guy was lovely and he explained that the wedding had moved from the function centre to the upper suite. I told him I can't hear myself think, and I'm paying more than staying at the Shangri La in Sydney so it's not really much of a 'holiday' if I can't watch tv and can't sleep. He quickly sent a second security member up and the noise quickly stopped. My question is, why are wedding guests allowed to even walk en mass towards a hotel room when very clearly there are other paying guests staying in rooms nearby. Surely there is a hotel policy that restricts this? If the guy working reception saw them all moving towards the upper level suite, why wasn't something done? Why did it take me, as a paying guest to leave my hotel room and follow this up and complain!? It's ridiculous if hotels think other people wouldn't be pissed off by this. If you pay $750 a night and can't watch tv, can't sleep and can't even have a conversation then I don't think you can expect positive reviews. A few other things to note: - there were no lights in the ceiling (ocean suite room) and it was very dark. See photos attached. - no fan in the bathroom - you can hear EVERYTHING through the walls so if you got noisy neighbours like I did then good luck - the shower door doesn't close properly so water leaks - furniture and walls are scuffed/damaged - no cushions on lounge so it's uncomfortable to sit on - couldn't access window easily with bath (no space) Unfortunately the price I paid ($1500+ for two nights) and the experience I had does not warrant a positive review.

Dear Katrina Orenstein, Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. We are sorry to hear that your experience did not meet your expectations. Please be assured that your feedback has been passed onto management to be reviewed and investigated further. We appreciate your patience as our team thoroughly investigates this matter. Rest assured; we will follow up with you directly as soon as our review is complete. Sincerely, Novotel Team.

Très belle vue

Punteggio Tripadvisor 4.0/5

sysy585858 In coppia - Recensione certificata TripAdvisor

Une nuit très bien dormi 2 grands lits Vue océan Et réveil avec un perroquet sur la vitre Dîner très bien aussi et petit déjeuner excellent Belle étape avant Sydney Accueil comme les novotel Parking un peu cher Sinon rien a dire Wifi aussi rapide

Dear Sysy585858, Thank you for taking the time to share your experience with us at Novotel Northbeach Wollongong. We're thrilled that you enjoyed the beautiful ocean views and had a restful night's sleep in our cozy queen beds. You had quite the Australian experience with the parrot alarm clock which I am sure brought a unique touch to your stay. We are happy to hear that you found both dinner and breakfast to your liking! We're glad we could be a comfortable step on your journey to Sydney, and we truly appreciate your feedback regarding parking and WiFi speed. Your input helps us improve the experience for our guests, and we’ll certainly look into ways to enhance these areas. We hope to welcome you back to Novotel Northbeach Wollongong again. Sincerely, Novotel Team.

Bellissimo hotel con vista splendita ma senza internet

Punteggio Tripadvisor 4.0/5

781willi Recensione certificata TripAdvisor

Il albergo è fantastico. Stanza molto grande.balcone con vista mare splendido. colazione buona. Il letto era grande e molto comodo. Un albergo perfetto per vacanze ma non per business man quale hanno bisogno del internet per comunicare con i clienti e fornitori. Sono stato 3 giorni è e il internet non andava. Hanno provato tutto ma non riuscivo di mandare via neanche un mail. Qualche volta andava il internet è potevo ricevere almeno i mail. questo è l'unico punto debole di questo albergo.

Dear 781willi, Thank you for taking the time to provide feedback on your recent stay with Novotel Northbeach. I am delighted to read you enjoyed your stay and enjoyed the stunning views. I do apologise on relation to the internet. We do hope we can welcome you back in the near future. Once again, thank you for your review. Kind Regards, Rebecca Blackwell Guest Relations Manager

Soddisfatti

Punteggio Tripadvisor 4.0/5

fresca68 In coppia - Recensione certificata TripAdvisor

Era nostra intenzione arrivare a Sydney in serata poi, attardati in questa costa con cosi' tante meraviglie da vedere, abbiamo deciso di fermarci a Wollongong e al secondo tentativo abbiamo trovato questa struttura . Bella camera, spaziosa , con vista sull'oceano , personale gentile, posteggio e... con gift di bottiglia di vino bianco alla reception. da consigliare

Dear fresca68, Thank you for sharing your experience with us. It is wonderful to hear that your time in Wollongong was relaxing and that you found your room comfortable. We appreciate your feedback and hope you return for a future stay. Kind regards, Alana Quirke Guest Relations Manager

dopo tanto tempo

Punteggio Tripadvisor 4.0/5

PPCI-BG Per affari - Recensione certificata TripAdvisor

Dopo parecchio tempo sono tornato a Wollongong per affari e sono stato nuovamente al Novotel che già conoscevo. Forse dimostra un po’ gli anni trascorsi ma è sempre confortevole e posizionato benissimo verso la spiaggia. Personale gentile. Mi ci sono trovato bene.

Dear PPCI-BG, Thank you for taking the time to provide feedback for Novotel Northbeach. Thank you for your loyalty to our hotel we really do appreciate it. I am happy to inform you Novotel Northbeach is currently undergoing extensive refurbishments. This will include room and public area upgrades. Our location is amazing and we are very lucky to have the views and the ocean situated right across the road. Our staff to do ensure they provide outstanding customer service at all times so they will be pleased to know you have found them to be friendly. Once again thank you for your review and we look forward to having you stay with us again in the future. Kind Regards, Rebecca Blackwell Guest Relations Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.178 recensioni 8.6/10 Posizione
  • 1.983 recensioni 7.4/10 Camera
  • 1.499 recensioni 8/10 Servizio
  • 115 recensioni 4.5/10 Internet
  • 893 recensioni 5.6/10 Comfort
  • 594 recensioni 6.7/10 Pulizia
  • 436 recensioni 4.1/10 Rapporto qualità/prezzo
  • 372 recensioni 7/10 Colazione

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