Novotel Wollongong Northbeach 4 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 3.670 recensioni

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Novotel Wollongong Northbeach - Image 1
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Novotel Wollongong Northbeach - Image 4
2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Australia

Descrizione

I plus dell'hotel

  • WIFI, TV via cavo, molte camere con balcone

  • Piscina all'aperto riscaldata, centro fitness, sauna

  • Pasti à la carte e a buffet, terrazza con vista oceano

  • Spazioso bar dell'atrio, spuntini di fronte alla spiaggia al Pepe's

  • Autobus gratuito fuori dall'hotel per raggiungere i negozi e i ristoranti della città

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

Coordinate GPS:-34.414486, 150.900293

Telefono
Fax +61 2 4224 3141

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

WINDJAMMERS RESTAURANT

Il Windjammer deve la sua fama al ricchissimo menu à la carte e a buffet, servito 7 giorni su 7 a colazione e cena. Venerdì e sabato sera viene servito il menu di pesce Seafood Extravaganza. Vista sull'Oceano Pacifico, tavoli all'interno e all'aperto.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  3.670 recensioni

Giudizio TripAdvisor  4.1/5  1.213 recensioni

OVerpriced, needs maintenance

Punteggio Tripadvisor 3.0/5

Lyn S Recensione certificata TripAdvisor

Have stayed their a number of times and always been happy with the service. this year prices were crazy $1528 for 2 nights.... not including breakfast ( $42 each ) or parking ($39 per night!) you would expect to have that included. we had an ocean view balcony room.... the sliding doors to the balcony were broken and did not shut.. constant wind whistling all night. Service/staff at the bar on 26/12 were minimal and unthusiastic... slow service, forgotten orders. Will say the staff at the bar 27/12 were great, but still forgot our last drink order. Also in the pool area the roof above needs maintenance - a coat of paint even. Might want to check the edges of the balconies too - lots of concrete coping missing - hate it to and on someone. Breakfast amazing - but couldnt sit outside as door was broken

Dear Lyn, Thank you for taking the time to tell us about your experience at Novotel Wollongong Northbeach. I am truly sorry that your recent stay did not meet your expectations, particularly in relation to the room maintenance, pricing inclusions, and elements of service. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. I am disappointed to learn about the issues with the balcony doors, breakfast terrace access, and the maintenance concerns you observed around the pool and balconies. Please be assured that your comments have been shared with our Maintenance and Food & Beverage teams so appropriate action can be taken to address these matters and prevent future occurrences. While I am pleased to hear that you enjoyed the breakfast offering and that service improved during your visit, I regret that consistency was not met throughout your stay. We appreciate you sharing your concerns with us, and it is our hope that you will give us the opportunity to better serve you in the near future and restore your confidence in our hotel. Kind regards, Cassandra McMurdo Guest Relations

Stay using our Free Night

Punteggio Tripadvisor 5.0/5

Got2try Recensione certificata TripAdvisor

As you will know, Accor has changed alot of there features. Now a free night, means you have to stay 2 nights and one of them is free. Clever concept. Food is now 30% off, no more 50% BUT alcohol we now get 15%. Again clever. We were upgraded on check in. Nice. Still I do miss boot scooting Karl on check in and Marina, but life goes on. Best Accor staff eva. Our room, lovely and clean, bed made to perection. Well done housekeeping. Love how you still have biscuits for your tea, coffee and those cheeky Cockatoos. Love this hotel for that. Hotel has a major update and looking gorgeous. We certainly can't complain at all. 15 out of 10...great service, funny service. Went for lunch, we were given dinner menu's but hey, easliey resolved.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive such positive and heartfelt feedback. We’re delighted to hear that you enjoyed the upgrade on arrival, the cleanliness and comfort of your room, and the little touches like the biscuits for your tea and coffee (and of course, our cheeky Cockatoos!). Your kind words about our housekeeping team and overall service truly mean a lot. We also appreciate your understanding regarding the updated Accor benefits and the small mix-up with the menus at lunch. We’re glad it was easily resolved. Your mention of our team members and the hotel’s recent update will certainly be shared with the whole team, and I’m sure it will bring many smiles. Feedback like yours is a wonderful encouragement as we continue striving to deliver memorable and enjoyable stays. Thank you again for sharing your experience. We truly value your loyalty and hope your next visit will be just as pleasant, if not even better, than the last. Kind regards, Cassandra McMurdo Guest Relations

Bella posizione sulla spiaggia

Giudizio clienti 3.5/5

Anonimo Famiglie - Avvisi confermati di ALL

Albergo che si vede che è stato rinnovato recentemente. Bella lobby. La persona che ci ha fatto il check-in non è stata delle più gentili, era piuttosto sbrigativa. Stanza ampia e gradevole con un balcone vista mare, però poco insonorizzate e le finestre scorrevoli del balcone lasciavano passare il rumore del mare. Avevamo dei vicini molto rumorosi e purtroppo si sentiva tutto. Abbiamo chiesto due bottiglie d’ acqua al bar ma ci hanno detto che dovevamo chiederle alla Reception; lì ci hanno detto di chiamare il servizio in camera, cosa che abbiamo fatto. Dopo 1.5 ore di attesa abbiamo richiamato ma non rispondeva nessuno. Dopo un po’ finalmente hanno risposto e verso le 23.00 siamo riusciti ad avere l’acqua. Colazione buona a buffet e parcheggio molto comodo.

Dear Claudia P., Thank you for taking the time to share your experience at Novotel Wollongong Northbeach. While we are delighted that you enjoyed our property, we are truly disappointed to hear that the level of service you received did not meet your expectations. Providing warm and exceptional hospitality is at the heart of what we do, and we sincerely apologise for falling short on this occasion. Please be assured that your feedback has been shared with management for review, as we continuously strive to enhance our guest experience. We appreciate your insights and hope to have the opportunity to welcome you back for an improved and more enjoyable stay in the future. Sincerely, Guest Relations

Très belle vue

Punteggio Tripadvisor 4.0/5

sysy585858 In coppia - Recensione certificata TripAdvisor

Une nuit très bien dormi 2 grands lits Vue océan Et réveil avec un perroquet sur la vitre Dîner très bien aussi et petit déjeuner excellent Belle étape avant Sydney Accueil comme les novotel Parking un peu cher Sinon rien a dire Wifi aussi rapide

Dear Sysy585858, Thank you for taking the time to share your experience with us at Novotel Northbeach Wollongong. We're thrilled that you enjoyed the beautiful ocean views and had a restful night's sleep in our cozy queen beds. You had quite the Australian experience with the parrot alarm clock which I am sure brought a unique touch to your stay. We are happy to hear that you found both dinner and breakfast to your liking! We're glad we could be a comfortable step on your journey to Sydney, and we truly appreciate your feedback regarding parking and WiFi speed. Your input helps us improve the experience for our guests, and we’ll certainly look into ways to enhance these areas. We hope to welcome you back to Novotel Northbeach Wollongong again. Sincerely, Novotel Team.

Bellissimo hotel con vista splendita ma senza internet

Punteggio Tripadvisor 4.0/5

781willi Recensione certificata TripAdvisor

Il albergo è fantastico. Stanza molto grande.balcone con vista mare splendido. colazione buona. Il letto era grande e molto comodo. Un albergo perfetto per vacanze ma non per business man quale hanno bisogno del internet per comunicare con i clienti e fornitori. Sono stato 3 giorni è e il internet non andava. Hanno provato tutto ma non riuscivo di mandare via neanche un mail. Qualche volta andava il internet è potevo ricevere almeno i mail. questo è l'unico punto debole di questo albergo.

Dear 781willi, Thank you for taking the time to provide feedback on your recent stay with Novotel Northbeach. I am delighted to read you enjoyed your stay and enjoyed the stunning views. I do apologise on relation to the internet. We do hope we can welcome you back in the near future. Once again, thank you for your review. Kind Regards, Rebecca Blackwell Guest Relations Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.380 recensioni 8.7/10 Posizione
  • 2.292 recensioni 6.9/10 Camera
  • 1.699 recensioni 8.2/10 Servizio
  • 153 recensioni 3.5/10 Internet
  • 994 recensioni 5.5/10 Comfort
  • 712 recensioni 5.8/10 Pulizia
  • 502 recensioni 4/10 Rapporto qualità/prezzo
  • 435 recensioni 6.8/10 Colazione

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